I have a 2017 Honda CRV and when they were done detailing it, it looked brand new!!! Would…read morerecommend them to everyone! So happy!

Great customer service. Very helpful and friendly staff. Explained everything before and…read moreafterwards. Definitely recommend! Will be back again in the future should the need arise. Thanks for a job well done.

Safelite lied to me. I called them about replacing my windshield and they told me if I dropped off…read morethe car before 9.30 am they would have it done by 12 or 12.30. I had a friend pick me up at 9.00 and we had a long breakfast. At 10.45 we stopped by to see the progress. They haven't even started on it! No way it was going to be finished at noon. I hate liers, and left.

Wow. Just wow. So impressed with Baker's!…read more Here's the scoop: we needed our Yukon diagnosed. It had mystery issues. We have an extended warranty through the Ford dealer where we bought it used. (Very worth it, btw! The Ford warranty folks have been awesome.) A GMC center in Ashland did warranty work on it in October. When this issue happened in late December- early January, they sent us to the GMC dealer in Mansfield. When that didn't go very well, we tried the other GMC dealership in Ashland, but they didn't want to work with a Ford warranty. All of this was happening while we had to be in a rental as this was our only vehicle, which we had clearly said. The GMC dealer in Mansfield called us to pressure a trade in before they'd start work on it! We declined. When they contacted us for pick up the next day, they said we needed a new door latch assembly, had left grungy handprints on the interior driver's door, and said nothing about the electrical. When we asked about that specifically, as that was the big reason we were in there, they said, "We hooked it up. There were no codes. That'll be $160." That all seemed kind of sketchy, so we took the truck to Baker's. Wow. Night and day!! Justin, the service manager, treated us with respect and professionalism. Their mechanic found and fixed the axle seals that had supposedly already been replaced by the Ashland dealer in October. AND they also replaced the actuator that controls the four-wheel-drive, which no one else had found despite our mentioning it. And remember the no codes found bit? Baker's found 16, not zero. Yup. Six-freaking-teen. Our vehicle was done when Justin said it would be done, and they even washed it! Then it had to stay an extra day to correct the work done by the center in Ashland. They worked cheerfully with sorting that out with the warranty, and fit us into their schedule. And washed it again! Not only that, somebody wiped a good bit of those grungy handprints from the other shop off of the door! I can't say enough good about Baker's, I really can't. They took us from an incredibly stressful time to a vehicle that was safe to drive again in short order. Very very grateful. We'd give fifteen stars if I could!

Repairs were made on tome and look great! The bakers team worked closely with my insurance company,…read moremaking my experience really easy. The carwise text alerts are awesome! Keeping me up to date the entire way with pictures. Great job bakers team, thanks for making everything like new!