They were quick and responsive and wonderful customer service. I was was able able too great what…read moreI needed and the staff were helpful and it was great

Cloud 9 in Smithfield is hands down one of the best places for both quality juice and expert…read moreadvice. I was a cigarette smoker for 25 years and spent five years struggling to quit. As a coding engineer working long hours, smoking was my way of dealing with stress--but it also meant constant coughing and feeling drained. After switching to vaping eight years ago, the difference has been life-changing. I can breathe better, food tastes amazing again, and my energy levels have improved significantly. The team at Cloud 9 always helps me find great flavors that not only enhance my experience but also support my journey in reducing nicotine. I'm now down to less than 3mg--compared to the 48mg a day I was consuming with two packs of cigarettes. If you're looking for a knowledgeable and supportive place to help you on your journey, Cloud 9 is the place to go!

Friendlier than I expected…read more Nice employee walked us through the products, answered every question with patience. Not a lot to say. Just a clean and respectable location.

Good selection. Never busy and convenient to I-95. Gentleman was very helpful. God value for item…read morepurchased.

Our first visit was a somewhat spontaneous trip. We have wanted to visit this place in person but…read morenever had the opportunity to visit. Every time we have passed by, they were closed. They close early-6pm. We finally started adding this stop on our road trips a couple of years ago and maneuvering our road trips around this stop ever since. We always bring our dog with us on road trips so I read somewhere dogs were welcome inside. I went inside first to check and yes, dogs are welcome inside! This place can feel overwhelming when first walking in because its huge! Funny though, there is a huge wine selection and refrigerators with beer and wine but you cannot drink in there. They also sell cigarettes and I am assuming you can smoke those inside because you can smoke cigars inside. While you enjoy your cigar, you can lounge on a sofa or chair. There is also a huge tv, which usually has sports on. But wait, there's more! They have a giant walk in humidor at the back. It is the size of a store itself. Talk about variety! My dad has smoked cigars my entire life so I know a thing or two but do not consider myself an expert. The staff in there are always helpful and invited us to bring our dog in there last time we visited. We always spend a couple of hundred dollars in there and the quality has been consistent. I just wish they were open a little later.

This store is right off 95 and it is easy to find and park at. It has a large humidor with a big…read moreselection of brands. They also sell accessories and some beer in the front section. There are some chairs and a tv or two in the area. I did not think the prices were outlet level based on the prices that I pay in other Cigar stores here in Richmond. But maybe compared to other people's home locations they are. Either way- it is a place to hang out and have a cigar.

The truly grossest bathroom in the entire country. No toilet seats, poop on toilet, etc. I would…read morerather go to the bathroom in a bush than here and my wife agrees too. Yuck. Sunoco should be ashamed.

They sold my family a propane tank that is linking and refused to exchange it. Said that my family…read morehad to wait 3 days so someone can take a look at it and decided if I can get an exchange. How unsafe is this! A tank like this is a safety hazard. We have children and this home and I tried to explain this to Moe and he did not care. He said we just have to wait.