We recently decided to give Sammy's NYC Deli a try, and unfortunately, it was a decision we quickly…read moreregretted. When my partner and I walked in, we were greeted by a man at the counter and mentioned it was our first time visiting. His response was about as uninterested as it gets. Instead of offering a menu or any guidance, he simply pointed off to the side and told us to order when we were ready. Not exactly a welcoming first impression. The space itself was small, with a few tables, drink coolers, baked goods, and smoothie options. After placing our order, we waited...and waited. After exactly 40 minutes, I finally asked about the status, especially after watching another couple come in after us, order, and leave with their food before we received ours. I understand that takeout and delivery orders are part of the business, but in-house customers should not be completely overlooked. There was no communication, no sense of urgency, and no effort to acknowledge the delay. It genuinely felt like we didn't matter as customers. And for what? Two sandwiches--a roast beef and a turkey. Having worked in restaurants myself, I can confidently say that should not take 40 minutes under normal circumstances. I don't enjoy writing negative reviews, but this experience was frustrating enough to warrant one. We will not be returning. Save yourself the time and look elsewhere.

I am proud to say that I like to write honest reviews based off my experiences with local…read morebusinesses. I try my best to not really shine the light on negative experiences because it does impact the businesses. Unfortunately- we had such a poor experience at Sammy's that I felt the need to share. The space itself is fine. There are a handful of casual tables that if you were just grabbing a bite you could sit for a little. I was actually really excited to see all their menu items but we had intentionally gone there because we were in the mood for sandwiches. I just had gotten out of work & was excited to just have something quick & easy for a "deli" to make. We ordered the Roast Beef Supreme Hero & the Caesar Squeeze Hero. It wasn't busy at all when we arrived so again believing it would be reasonably quick. It took them 40 minutes & us having to address the team about our sandwiches to get them. I believe there was even a comment made that they had some how forgotten our ticket as they did have many DoorDash orders coming in. We finally received our sandwiches & waited to open them once we got home. It was highly disappointing to open our boxes only to find lazily made sandwiches that we waited 40 minutes for. The cheese in the roast beef was just a folded slice of store bought cheese slices. The roast beef was fine but there really wasn't anything else to note about the underwhelming sandwich other than I did like the roll. The Caesar Squeeze was equally underwhelming & the fries we got were sparse while also being cold. Paying $30 for a highly underwhelming bite to eat- I wouldn't even call it a meal- was disheartening. They had a vast menu so who knows maybe on the off chance we're in the area & everything else is closed we MIGHT try them again.

Wow is all I can say. We found this place on another baseball tournament trip. So first impressions…read morewere the staff was knowledgeable and friendly. Second impressions was they have beautiful artisan bread and desserts that were definitely made on site. So I had the beef in weck. It was delicious the horseradish sauce was so spicy that my nose was on fire! It's like when you eat too much wasabi. Only knock was the salt level on the roll was overdone by a good amount. My wife had the spicy peppered turkey with pepper jack cheese chipotle sauce and jalapeños. She had it on a wrap they had two or three flavors and everything was super fresh. My son had the peppered turkey Italiano and he ate the whole thing. He loved it. I also had a bowl of clam chowda and it was on point! Definitely would recommend this to everyone.

Great soups and sandwiches, fair prices, really nice staff, and a 5 minute walk from most of the…read moreCity and County offices and downtown businesses. Clam chowder and chili are outstanding. A gem.

This place is great, so happy to have a new breakfast sandwich place near Bville. Prices are very…read morefair, and service is fast making it a perfect thing to grab on the go. Loved my BECSPM and excited I didn't have to drive to NYC for one.

Huge shout out to Downtown Deli (Marshall's Plaza)…read more That right there was the best cup of house-made minestrone I've ever had.

Great deli for lunch in Auburn. They offer half and whole for a fair price. I got the Amy's gone on…read moretheir roll. Everything was fresh and delicious! They definitely don't skimp on toppings. It said the turkey was smoked however mine didn't seem to be and I would've preferred that.

I have been to this restaurant twice and both times it was so delicious! Had a Rachel Sandwich last…read moreweek, chips and a sandwich. It was HUGE. It took me 2 days to finish it. Fresh, and delicious. Last night I had the Roast dinner and a Roast beef sandwich. I shared the Pot Roast Dinner with my husband and he is extremely picky. Let me tell you he said it was delicious which he never says. He saved me a tad bit which I ate a tad last night and the rest for breakfast!! Sorry I took a picture cause I wanted to show that it was eaten- ALL of IT! The Roast Beef sandwich was shared with my daughters and they both said it was yummy even the 5 year old picky eater!! Ohh AND the DeSsErTs!! I had a the cookie dough marshmallow cake and it was so yummy! Last night we had the carrot cake! My mom was a professional baker and it was one of the best carrot cakes I have ever had. The cake was delicate. The frosting was not too sweet and the cream cheese was not overpowering. We will be back!!

Im hooked on their roast beef sandwiches. Prices are moderate. They only have two small tables so…read moreits mostly take out place.

Amazing selection of meats, the staff immediately assisted me in picking what I wanted to buy. I…read moreeven asked for a sample of something and they happily let me taste some bologna!! Super delicious and fresh!

Step through these doors and it feels like you are stepping back in time. This is what a real…read morebutcher shop feels like. It's a perfect movie set from the 1930's. My family has been coming here since before I was born. Of course their meats are amazing. It's a German butcher, so they will have all of the German sausages, cuts, sides and mustards. The staff and the customers are old friends. Everyone seems to know each other. Even though they are based on tradition, they are making new creations all of the time. This is a true Syracuse tradition and you should come, even if just to smell what a real butcher smells like.

Always amazing. Best wings around. Pizza is always hot and fresh and delivered quicklyread more

Great service and very friendly employees. You order at the counter and drinks are in a…read morerefrigerator case. They have sandwiches, subs, pizza, calzones, etc. I felt like plain cheese and it looked fresh in the case. There were at least 5 choices of pizza with different toppings. It was a decent size slice, I wouldn't say really large but I could see the pies were cut very unevenly. ( I was hoping I didn't get one of the smaller slices). The crust was perfect, I could taste a little sweetness in the dough and it had a nice chew. The sauce was so flavorful with spices and the cheese was nicely melted and a perfect amount.

Great deli! Offering a wide assortment of sandwiches plus meats, fish, and cheeses to take home…read more Very neat and clean inside. They need umbrellas for outdoor dining.

The Reuben was packed full of meat and some very well. They have a relatively large deli menu for…read moredecent prices considering that this is such a touristy area. I would come back when in town.

Fantastic New York deli with all you can think of and then some! Quick service too.Lots of soups…read moreand desserts.

Take-out review only, but what a deli! Typical deli format…read more Walk down to the end to order and then work your way back towards to front to pay. This place gets busy, but they are working hard to take care of everyone. We ordered two specialty sandwiches to go yesterday and we were out the door in 10 minutes. Ma Bailey (grilled chicken, roasted red peppers, feta, tomatoes, red onion, mixed green w/ caesar dressing in a wrap). Red Hatter (smoked turkey, provolone, roasted red peppers and pesto on toasted focaccia bread). Both were very, very good, but that Red Hatter was the winner! Thanks for feeding us on such a hectic afternoon.

The guy that owns this place, Seth- what a gem!! Such a personable , hardworking guy…read more He makes great sandwiches My kids enjoy the egg and cheese and the bacon is fresh and delicious. Egg sandwiches are huge!!! Cozy spot to eat in the back or take it to go

Ok so we didn't eat here but my family did. They told us while the food and service was all good…read more It really is just a deli with a location. That said they were shocked at the cost of three deli sandwiches and some sides being the best part of $80. I reported that this was mentioned in other posts here and there seems to be no prices published. From that they concluded that the policy was to exploit tourists or non regulars. But charge the locals a more reasonable price. No proof but that definitely was the vibe. So drive few minutes further to the Switz. Unless you get the prices up front before placing an order.