Excellent customer service! I had several VHS tapes transferred to DVDs and I was impressed by…read morethe Yelp reviews others posted. I called them and spoke with the Owner Jay Parker. He quickly understood what services I needed, gave me a competitive estimate and I shipped my tapes to Memory Keepers in Naperville. The DVDs were processed quickly and returned to me on time. Nice to know that certain companies provide terrific customer service -- and Memory Keepers is just that type of company. Hats off to Jay and his staff!

Everything turned out perfect. Finished before Christmas as requested. Communication was greatread more

I had excellent service by doorstep-digital ; from the timely response to my initial inquiry to the…read moretwo very professional technicians who came to my home and transferred thousands of slides to digital images. I highly recommend them, and will use them again.

From the owner: Photo Scanning, Slides Scanning,…read moreNegatives Scanning, Album Archiving, Film Transfer, Tape Transfer, Mobile, Convenient on-site scanning available, Data Backup Services, Digital Organization, Photography Lessons, Photo Organizing Software Lessons with Lightroom, Apple Photos, Apple and PC Computer Optimization, Home Media Server and Private Cloud Install, Home Networking -- wired and wireless install and upgrades

I had 2 old family photos restored recently; one from 1979 and one from 1983. Both blurry, out of…read morefocus, and terrible color quality. One also had half of a person cropped out of the photo! Timeless Photo Restoration did a fantastic job with these photos so that I could have them framed and given as gifts!! I am so happy for their expertise and kindness which is obviously shown in their work. I would definitely recommend them!!!

I am my family genealogist and collect family photos. Recently had these folks restore a treasured…read morefamily photo that was in such poor condition it really was hard to look at. After about 3 weeks I received the finished product and couldn't be happier with the result. This is actually the second project they have done for me and have hit it out of the park both times! I wouldn't go anywhere else for my photo restoration needs.

Very unhappy with my experience here (4 stars because I'm not trying to mess with a small…read morebusinesses yelp rating). b&w film processing was expensive, but not prohibitively so if it was done well; it wasn't: film bent/creased, one frame cut and another missing (and, after ordering some prints, you can tell it wasn't processed great either as there are a few water spots on them). When I pointed this out to someone, they were very apologetic and said that is not typical of their work. I order a few prints and when I went to pick them up they were given to me at no charge. I had hoped this was just a very nice apology for the poor processing work, which I was willing to forgive as a one off - it wasn't! 3/5 prints I ordered were messed up really bad (one of them it looked like the projector was bumped mid print, and 2 of them were very poorly framed/cropped). Instead of reprinting the photos and charging me for them like a shop with half-decent quality control would do, they gave me bad prints for free! Screwing up the processing is one thing - you can't go back and reprocess the film - but then giving me terrible quality prints for free instead of spending the extra 10 minutes to get it right is where I draw the line. Never again.

I use to have my own color darkroom, and worked for a large portrait company doing the printing of…read moreportraits. Since digital, I no longer do film or print-developing. Yet, I was at a loss for great pictures printing. Costco, Walgreens, and a few online companies were printing my pictures based on a grey scale. Friends were recommending pj's. I just got my test picture back and was blown away by the quality. This picture has great saturation. The colors are not muted by doing a 20% grey. Wow. Going to use them for my 16x20s!

UPDATE: Way overdue, but was beyond satisfied with click and am collecting more items to bring to…read morethem. They did a great job of pulling stuff from ancient media, and returned it to me in an extremely well-organized package with original media and new formats. Exceeded my expectations, and I'll be back! 3/9/16 This is a preliminary rating based on today's consultation and drop-off of media. Fully expect it'll be a 5-star review when I update it after receipt of final products! After years of neglecting old pics and videos on various media, and inheriting more of the same, I finally bit the bullet and decided to start getting this stuff into a more compact usable format: 1) so I (and others) can actually see and enjoy it 2) so my kids aren't left with boxes of stuff to go through if something happens to me 3) to better ensure preservation for future generations, as my kids may very well want to just toss boxes of old media 4) before it's too late! Realized I really need to get it done before there is no way to get stuff off of this ancient media. Wanted to use a local and specialty company, not mail-in, so found this place that has only one lil Yelp review, but an informative website, and not too far from me --- and called and spoke to Nick. Based on conversation, I brought in a smallish box with a variety of media to consult with him on how to best handle. Included: - VHS C tapes - Flip Video Cam - Tons of disposable cameras, some of the underwater type, most only partially used - XD disk - Sony Media Sticks - SmartMedia disks (oooold) - 6 oooold film cameras with the film still in them, partially used (I didn't want to risk messing up the precious contents by trying to use up remainder and remove film myself) Nick patiently explained how he'd go about handling these items, and best options for output. He took plenty of time with me (but I had called ahead to see when would be a good time to allow for consulting, so you shouldn't necessarily expect this with a walk-in when he may be busy). When I apologized for being somewhat weepy (hey, these things contain precious memories from my late mom, other deceased relatives, and from my baby's earliest years!), Nick was SO kind and empathetic. Said this is not unusual; of course when people are bringing in old stuff it's usually packed with emotional memories by virtue of it being old! I also like the back-story of this company. They took a chance and put everything into this type of service after their corporate company disintegrated. This tells me they care about the specific service they are providing, and likely put great effort into doing it well. Nick said he's going to need to investigate best method for some of the media, and I appreciate this. I know mail-in labs must by nature of their business follow a scripted process, regardless of condition of media, which may not always be the best route. I'm not sure what cost will be.... but figured worth getting started before it's not doable anymore. I have boxes more to get through - including audio cassette tapes (my mom was in a band and these are probably so fragile and crispy by now!) and VHS tapes. And personally I'd rather spend more if necessary to do business with people I can see in person, who may then feel more pride and accountability, and know they'll get more business and referrals from me if it goes well --- unlikely with a mail order service. I asked Nick if he could try to provide output in some identifiable form, including descriptions when provided on the media (such as on VHS C cases), or at least names of camera/type and/or media type, and he assured me he would do this. Very much looking forward to what comes.... and hoping I've found the right place to finally help me get through the boxes of precious memories that need to be turned into updated, usable formats. Will update review after completion of project!

Wonderful and knowledgeable staff for print, photo and accessory items. Went to their new location…read moreSaturday for some new passport photos. Great services copying old VHS and camera tapes to current formats.

THANK YOU so much for digitizing my family's U-Matic tapes! It is so fun to see video's that have…read moreprobably never been watched. Extra special that my dad is in some videos. The quality is great for such old tapes as I thought the video would have been wiped. You guys are the best! I will be sharing with anyone I know who wants to save old memories!

I had a dvd and an old vhs converted to digital and they did such an incredible job! Ill definitely…read morebe recommending them to my friends and family

I've had old photos scanned in high res and put on disk. They did an amazing job!!!! Also made…read moreprints there and they were really nice! The owner is a super nice guy too.

From the owner: Specializing in restorations of old photos, high end printing and photoshop workread more

I've been interested into checking out PROCAM but was tainted by negative experiences I've had at…read moreother camera stores where the staff just seem to look down on anyone who isn't already a professional but the social media posts for their PROCAM Days weekend caught my attention and I figured that getting in with a big crowd would be the best time. In addition to sales and trade in promos they were having some speakers put on classes one of which gave me an even more solid reason to stop by. It's a big store with an impressive amount of photography equipment and just about every big brand and even some smaller ones represented. The photo processing and studio in the back kind of make it an ideal all-in-one location for all things photography related. They had plenty of helpful staff on hand to help out the crowd of people in the store at the time but the majority of customers clearly knew what they were talking about and what they were looking for. I would be interested to see how the staff are on regular business days but they did seem very friendly throughout all of my interactions. The back studio area where the class/presentation was held is an impressive size. I could see how it could be useful for a number of situations. All in all this was a great introduction to the shop and hopefully I'll be able to visit more often in the future.

A one-stop shop for all things photography! ProCam has it all from equipment, backgrounds, lights,…read moretripods, printing services, rentals, and more! If you are looking for anything to be serviced or replaced, this is the store to come to. Staff is extremely friendly and knowledgeable. They also host events in their back training room for PPA and other groups.

I got a print and an photo printed on an apron here and it turned out ABSOLUTELY FANTASTIC! The…read moreamount of items and customization they can do at Quality Plus is incredible plus it's a quick turn around time EVEN WITH THE HOLIDAYS. The owners are just the kindest people! Can't wait to come up with more creative gifts for all the birthdays, anniversaries or special events in my life! You MUST check this place out!

Not many reviews for this place, but they have been in business for a long time ... first down…read morenorth a bit on the east side of Harlem around 115th Street and now up here on the west side of Harlem at 122nd. Either way you get the same old fashioned service for your photography needs. What I use them for is their handling of old negatives (any size) and developing of old rolls of film. I brought in some old 4" by 5" negatives and wanted them scanned to a CD ... no problem, and only $3 per negative. Once digitized on to a CD you can do anything you want with them. I also brought in some old rolls of B&W film that I uncovered in a box - they developed them and gave me a few priceless prints. So if you have some special needs in photography - although they do the routine stuff too - give these peeps a chance. Nice to have them in the area.

I am very satisfied with the work Colbert's completed for me recently. I had a framed and matted…read moreboard of old presidential polictical buttons that my grandfather had in his den that could use updating. I called to set up an appointment (same day), brought it in, was helped by a worker who was very clear and patient and it was done ahead of the scheduled amount of time. It turned out great-looks very similar to how it once did but very updated, sturdy and clean. I appreciate their craftsmanship and professionalism!

What a great local business find! Supporting local businesses is important to us, always has been,…read morebut now more so than ever. We recently acquired a art for our family room and knew when purchasing it as oil painting on canvas stretched on frames the pieces needed floating frames. A bit of quick online research and a few phone calls, indicated the size of both of these pieces wasn't something most businesses couldn't assist with providing frames because of their large format. Our first call to Colbert Custom Framing, Jakob answered, he confidently told us they could frame our newly acquired art. He didn't disappoint, his expert eye and the framers skill and in a few weeks we had exactly what we dreamed of. Yes, there are many places to have treasures framed, but, please visit Colbert Custom Framing, you will be glad you did. Ask for Jakob.