My band "Waiting for London" practices here often. Steve is very gracious with setting up the…read morepractices rooms for what we need and helps us be efficient. Parkville and Steve are a great resource for bands who want a clean, secure and helpful practice space.

As a beginner, I love going into Dynamic Percussion. I've made four separate trips to the store…read moreover the past few months, and Gus feels like an old family friend at this point. I had no intention of buying anything the first time I visited, and he still spent ten minutes patiently explaining how to change the heads on my new (to me) kit. Needless to say, when I eventually decided to swap out the heads I went back to the store and went over all of my options with Gus. Could I go to a huge chain store and get more of a selection? Possibly. But I'd much rather support a local small business where the people who work there know my name and take the time to work with me one-on-one to make sure I learn something new every time I come in and get a product that fits my needs.

Stopped by the new East Hartford location to fix my bass drum years after my last experience at the…read moreManchester location with a certain awful manager-type fellow. To my absolute delight, the staff was friendly and knowledgeable, threw in a drum key for free, and the old, doddering manager guy was nowhere to be seen. I'll be happy to return and continue paying the premium as long as I receive no more lip from the old angry manager fellow. He was a massive turn off.

These guys are the real deal, this is the kind of thing you can't find online. I was blown away by…read morethe boutique setup...high end, incredible guitars. Everything was highly priced...the guitars ranging $800-$3000 approximately, I was scared to move as I walked through the store hoping I don't accidentally knock something down. Store in the front, repair shop at the back and 3 sound proof rooms where they conduct lessons by certified instructors during the week. $35 for a 1/2 hr session and goes up to $55 for an hour. The staff is helpful and very informative.

With the hollowing out of American bricks n' mortar retail because of online shopping, especially…read more'one click shopping' on Amazon, it is refreshing to walk into a beautiful, well-run shop that completely understands the needs of the customer, and can accommodate virtually any kind of budget. The owner of this shop, Nate, obviously loves and understands the business, and he also takes his time to show and explain the different types of guitars that he offers, and why they might make sense. There is also an awesome Golden Retriever in the store to keep you company if you just want to hang out with a dog instead of buy a guitar. The most impressive thing about Whole Tone is the completeness of the shop -- not only can you buy the guitar, but you can service it there as well, get your lessons, and also come in for demos of talented guitarists to see what is actually possible. I suppose you could just click and buy your guitar for the lowest price plus shipping on Amazon -- but you'll miss out on the rest of an important part of the experience, not to mention, the chance to actually try the equipment and hear what it sounds like before you do make a purchase. Its not merely about the lowest price. It also has to sound right. And if it makes you feel any better -- Nate did match the price of my guitar to whatever the lowest price was online -- without me even having to ask. That's pretty cool. Hopefully the dog will help out the lessons. No luck so far....

10 out of 10. Great dude and he does amazing work. Got a referral for him and will only go back to…read morehim from now on.

Great shop, friendly staff. The owners are particularly wonderful people and they take care of…read moretheir customers without hesitation. If you go in, ask for Pete. Tell him Roscoe sent you. You won't get a discount, but tell him anyway. When I first went there, I was looking to get some lessons, and boy did I learn! I was looking specifically for bagpipe lessons and within two weeks time, Pete had me playing the saxophone solo from "Baker Street" on the 'pipes. They taught me so well, in fact, that I recently formed my own band - "Abbot and The Rosh Hashananana's". We'll be playing locally, but I have no doubt that we can make our band the next musical phenomenon - like Creed.

4 stars and a FTR?…read more this is not a sam ash or guitar center, but a mom and pop local music store. they do lessons, sell on consignment and quiet frankly, will likely receive my consumer dollar for my quest to find a luthier. I spoke with ruth, i think the owner, very nice and down to earth. i cant testify for the lesson quality, but on the surface they certainly know their stuff, so likely they are going to meet your musical needs. sounds good?

Brought in an expensive 1975 Selmer Mark 6 alto saxophone. The pads that cover the tone holes were…read moreout of shape. Had previously brought this to a music shop in Avon called Music & - - - - where I was quoted $1,200 & 2 months to repair. So I brought it to The Music Shop on a hunch. They charged about $157.00 & 1 week to repair. When I got the sax back, they had fixed things I didn't even know was wrong with it such as straightening keys, re-setting posts. They had re-set all the pads and the sax was as good as new. When I played it, I knew that these people cared enough about quality repairs that I can trust them for any future work.

A while back the nut cracked on my 1986 Guild D212 12-string acoustic guitar. Unfortunately, I'd no…read moreidea where to find somewhere to repair it, and the one lead I had turned out to be someone who'd just retired. So I stopped by The Music Shop when my travels brought me to the neighborhood to see if they had any leads. "Sure," said the young man at the counter. "Our manager does that." A couple of phone calls later, to make sure the guitar and I would arrive during his working hours, he was looking confidently and affectionately at my beloved Guild. A replacement nut leapt into his hand, he asked me about strings, gave me a price, and made a guess at how long it would take (which was wrong, but that's par for the course). Today I picked it up. My baby is back, looks better than I've ever made it look, and sounds wonderful. This wasn't anything resembling a challenging repair to a luthier - I know that - but my beloved Guild got real Tender Loving Care, and that's as good as it gets.

This is the best place too take phone iPad tablet or computer too have fixed.the service and…read moreprofessionalism is great.the atmosphere is top notch and always clean and welcoming.he will help with anything he can be it ordering something for you or pointing you in the right direction.You can't go wrong only a phone call away,I recommend this place be #1.

The service was quick wonderful and affordable would definitely come back to this location for any…read morephone fix.