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D & H Electric

5.0 (1 review)
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Services - D & H Electric

Electric inspection

Electric installation or replacement

Electric repair

4 More Services

Generator installation

Generator repair

Light fixture installation

Light fixture repair

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Infinity Heating And Air

Infinity Heating And Air

(7 reviews)

Clayton was the lead technician, he and Caleb provided excellent service. They came to replace my…read moretwo AC units and furnaces. The team was professional, punctual, and got our AC units (and furnaces) up and running within the time frame they estimated. They explained everything and left the place clean; they took the old units away as well. Infinity is highly recommended for anyone needing reliable AC work!

I originally got a quote from Infinity about 2 years ago to replace a faulty AC unit in my previous…read morehouse. I went another route, but apparently they kept my information and called me 2 months ago to offer an "AC tune-up and water heater flush" for $49. When I asked what the technicians would do on the tune-up, the salesman had no idea. He was embarrassed when I asked the question but told me he would have a technician call or email me with the details that day or the next. I agreed to book the service, and the salesman took down my new address. They were about three weeks out on appointments, so we set the date for June 6th between 11am and 1pm. I received no email or follow-up on the details of the service as promised. This should have been a red flag, but I didn't think much of it. I figured I could ask the technician when he arrived. On June 6th I took off work to be home for the service. At 1:15pm no one had arrived or called so I contacted Infinity. The scheduler informed me that the technician had gone to my house, and no one was there. After some checking we realized they had gone to my old address and when I was not there simply left. They did not contact me in any way nor would they have if I had not called. I explained that I took the day off and was home, they could just add me to the route at the end of that day. The answer was no they cannot do that, even though they went to the wrong address and could reschedule me for June 20th at best. I had taken off work that day and was not about to give them another three weeks and take another day off for a company that was not willing to admit they made a mistake and do their best (anything) to make it right. I was obviously upset and asked for a manager or the owner. When this was denied, I asked for a callback from a manger or owner and was told they would call that day or the next. As of 11 days later I have not received any contact from them and decided to write this review. The bottom line is I have heard good things about this company, but I will never now because their poor customer service didn't allow me to find out. I was hoping to get a quote on replacing two of the old units and ducts at my house that are on their last legs, but not anymore. This and the likely $20k+ in business that would have brought them will go to another company, one which respects my time. If you are looking for Air Conditioning needs in the greater Memphis area, my opinion is that you look somewhere besides Infinity Heating and Air Conditioning.

Power and Protection Services

Power and Protection Services

(1 review)

Southwind

DONT DO IT!!!! I would not encourage ANYONE to purchase from this company. they're awful people…read morewith absolutely no compassion. they sold me a faulty unit. my family was in the cold. I called to inquire about what to do the man yelled at me that answered the phone. and they are not truthful people. they can not help work on your unit even if it's their fault. they only sell them. please purchase your unit from someone that sale and services them. These people are a joke. they're ripping people off and they're not caring people AT ALL!!!!!!!!!!!!! 15k down the drain. my family went through the ice storm cold with a brand new generator sitting outside that would not work. and the people that sold it to me would not help!!!! Do NOT spend your money here!!!! again!! do not spend your hard earned money with these people. FIND A DEALER THAT ALSO HAS SERVICE TECHNICIANS. They will sell you a unit and leave you out to dry!!! oh their names are Tom and Court.

From the owner: Power and Protection Services specializes in attic insulation, air sealing, heating and air…read moreconditioning services, generator installation, air purification, outdoor lighting, and more. Since 2002, our sister company, The Alarm Company LLC, has provided expert home security solutions. We opened Power and Protection Services in 2024 to be able to offer more quality services to our customers. We are a company of trained and experienced professionals ready to solve your comfort and energy needs right.

D & H Electric - electricians - Updated May 2026

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