We bought a pontoon boat from them and had excellent service but that's not the main reason they'll…read morebe our only go-to boat service place. It's the service we got on a boat we didn't buy from them. They went up and beyond. The parts service man and the mechanics were very helpful, very knowledgable, and just couldn't ask for better service. Thanks guys!!!!

Called and told them I was having some issues with my Mud Buddy idle and also needed a tune up,…read morebelt check, trans service, the works. Guy on the phone told me to bring the boat up (2 hours from home) and leave it. I drive my rig up. 2-3 days later, "service" calls me back to tell me "sir your motor has a carburetor on it and we really only deal with fuel injection...". They could have told me that they were clueless and don't know how to work on anything beforehand. Turns out their "mechanic", who is not full time, but some ol buddy down the road who comes by once in a while, looked at it for 2 minutes and decided he didn't have time. I called Mud Buddy's office in Utah and Keith told me Freedom sucks don't take it there. I said I already did, oops. So I had to drive 2 hours back up there, pick up my rig (after waiting for 30 minutes for them to let me go wtf) and drive home. Watched YT videos and did the tune up in my driveway myself. Would never buy anything from Freedom Marine.

The entire team at S&W was great to deal with. They made the transaction quick and simple. They…read moredelivered my Waverunner (for a small fee) directly to the lake.

I ordered a carb kit for my 350 Grizzly and waited most of a week for it only to be told that it…read morewasn't ordered because I didn't pay when it was ordered. I will drive anywhere else in the state before I go back to this place of business.

Recently purchased a 2026 Polaris Slingshot. Sales was great. Knowledgeable Sales man Ben. Closer…read more Lewis was great. Parts and Service department tours great. Ended there. Took delivery few days later. Branden the driver was on point. We had to remove the protective plastic wrap from the critical areas. Then I had a pretty empty tank. About a gallon of gas. Vehicle was not cleaned up to standards for delivery to a new customer. Had three days for proper pre-delivery preps. Got word veh had departed svc dept for delivery to me without an air filter installed. Then the last straw was my down payment check had been drafted by the Accounting Dept to my bank twice. My account was handed over to the fraud investigation dept at my bank and they handled everything otherwise Freedom power sports was going to take forever to return my funds due. I realize no intention was made to defraud but with all the other negative issues I had to endure this part of the experience was not great. The last thing Noone from the dealership called to apologize or offer a gift card to a nice place to dine or anything. Good customer relations. I have been waiting three days now from a request to speak with the General Mgt. Deal is done. No more concern for customer follow up. Enjoying my vehicles now but would have hard time recommending to my friends in need of a unit from there.

Great selection and great people. Have purchased my last 5 bikes here and was surprised to see…read morethese reviews. Much better reviews on Google. Daniel, Chace, Louis and the rest of the guys always take care of me. Go see them!

This experience blew my mind. I went in on a work break this morning and made a full price cash…read moreoffer for a Polaris RZR XP S 1000. I offered exactly what was advertised on the website. The manager then told me that they would not accept that offer unless they removed the "dealer installed accessories"... despite the fact that it was pictured with those accessories next to the website price. There were definitely deceptive sales tactics in there. The same day, I called Shoals Outdoor Sports who had the exact same model, brand new, similarly equipped with accessories. I purchased that unit as-is with all accessories PLUS a two-year extended warranty for just $500 more than the offer I made to RideNow. Shoals was also easy to work with and very transparent in their pricing. Save your valuable time and money by skipping RideNow.

I've spoken to 2 people following up on an internet inquiry. Each time I mentioned the internet…read moreprice, each pivoted to "that's before taxes, etc" and "that's the internet price". When I asked is that the price I get if I come to the dealer and purchase - both stated "I'll check with my manager and get back with you" and neither did. I got reapproved one time and the second time I intended on paying in cash. I'd like to say they are good but I can't get them to take my money to know.

Friendly folks in the parts department and they gave me a good discount. I would shop there again…read moreif i was in the area.

I bought a four wheeler in 2020 everything was good on it until the motor got a noise and it had…read morewarranty on it. They said that we couldn't use the warranty anymore which we took the four wheeler before the warranty expired. We told them to work on the four wheeler where it needed work. Instead of that they changed the battery even when it was good and they gave us a bad one. They changed all the screws and stuff. Till this day 10/12/24 we have to still bring it back to lake guntersville Powersports. I don't recommend to buy anything from here. They say that they are going to fix it and stuff but turns out when I get home it's not good.