They set an appointment for 4/22/2026 at 5:30pm to come out to my home to give me an estimate on…read moreinstalling a 6ft vinyl fence because they would be in my area at that time, and they were a no call, no show, no text. I sent a message at 6:13pm and asked if they were still coming but there was no response. Not professional at all and no consideration for wasting my time. Very unprofessional, inconsiderate and lack of integrity! Lawerenceville location

I cannot say enough good things about these guys. I had a quote within a day, and the work…read morescheduled and completed within the same week. The price was excellent and the quality of work just outstanding. I am so happy to have found them and will be sure al my neighbors have their number to call !!

Bad service bad attitude and bad work, This "company" gave…read moreme a atinare witch I accept they processed to perform the job but took longer than they said and then they charge me extra because they forgot to add stuff, but they already add and extra money on the estimated in case they would be extra needs but they still cárgame me way more

Roberts Fence Company is a really professional company run by a man of high integrity. I met Paul…read moreRoberts quite by chance about 8 years ago and am happy I did. He fenced and cross fenced about 10 acres of mine for my quarter horses and a few cows. Paul is very dependable and produces a high quality product of which you will be very proud. I cannot say enough good things about these people.

Rep was highly professional, respectful, and knowledgeable! I would definitely recommend his…read moreservice!

My child bought a new home this year and has a dog that ultimately kept getting out of the yard…read morewith the existing fence. Had Ergeon replace the fence (unfortunately thought wasn't the issue with the dog, that's a different story). Fence was finished in July. My child works 80 hours a week and hadn't been there when it was completed. I visited from out of town and noticed some quality issues. Uneven boards at the gate, poor quality hardware and a couple of boards that seemed poor quality. However, the biggest concern was that they didn't install any corner posts. Who does that? Anyone ever heard of a fence with no stable anchors in the corners? Come to find out they cut the previous corner posts off at ground level and were too lazy or inconvenienced to remove them. Built the new fence around them. I paid for the majority of the fence so I contacted their warranty company. I sent pictures. They scheduled a person to come out. There wasn't good communication about what action they would be taking. My husband and I took the day off work and planned to be there. They cancelled a 1/2 hour after they were scheduled to arrive. They rescheduled for two days later (a Sunday) and no showed and did not call. I also called that morning to confirm someone would show, got no response from my vm. I spoke with our warranty rep the following day and was told, "sorry, but I don't work on the weekends." That just irritated me. Poor customer service in my opinion. So the following week we communicated back and forth to reschedule. I was given today (9/26) as THE ONLY available date, even though I told Peta, our warranty rep, that I was unavailable and gave here 3 alternative dates. Yesterday at 5 pm she texted me and said that the installer was not available there was a death in their family. While I am sorry for their loss and empathetic, does Ergeon not have any one else? Peta asked me to give her until Monday to reschedule. I will do that but I am getting the feeling that I am getting delayed intentionally. I requested the name and number of the installer that gets scheduled so that I may confirm the day of the appointment (again I will be driving from out of town, an hour one way) and a supervisors name and number if they fail to show up. Peta told me she could not give that information. Shady? I think so. This will be a third appointment. If they cancel or no show, that will be the third strike. I hope they take care of this and make it right. I will update this post when they do. *update* Ergeon continued to delay, but did contact us to say a technician would be in the area that same day and could make the repairs. No notice and no one present to talk to the tech. I asked several time what direction the tech was given...no answer. He shows up and installs one corner post....that's it???? When I spoke with him after he called my daughter to say he was there (she didn't know anything about it). He had no idea what he was supposed to do other than install one post. I was pissed. (Remember no corner posts and there are 3 corners) Of course, I complained, I was told the next available date would be October 14th. Because they only have one person in the area that is working on the warranty issues. How is this my problem?

We are a townhome community that has used this company on multiple projects for several years With…read moregreat success. Staff is always friendly and they always communicate from the start of the project until after completion. They provide prompt service and an expected finished product.

Horrible fence company!!! Our 20K fence is only 6 years old and is leaning due to rotting 6 inch…read morewood posts! Not enough concrete used in post placement. They also don't do drug testing on their employees, because one of our installers was "high" during installation, and the manager had to come pick him up from the job site. In addition....... I called them recently to get a repair price to replace several posts, and the quote was ridiculous compared to other well established companies in my area. We will NEVER do business with this company again, and hopefully my poor experience will help others make a better business decision.

Franco and his wife Viri are really great genuine people. Franco and his team did great work. due…read moreto the rain they had one less day to work at building my new fence, nonetheless they spent an entire day doing it to completion. It definitely has given my home the facelift it's needed for a long time. Appreciate them very much !!

I really liked working with Franko's. They were patient as I figured out how to elevate my wooden…read morestairs that were falling apart and slippery with mildew, and how to build a fence that would give more privacy. We worked together to come up with a solution that was within our budget and ended up looking beautiful. We are so happy with the results. We have already called them back to do some other repairs on the house because they're so knowledgeable. They're honest and hard working which is hard to find nowadays. Would hire them again in a heartbeat.

100% satisfaction NOT guaranteed…read more While the fence looks good the customer service is non-existent. Do not pay in full if there is something you need changed or if there is something that did not get done to your specifications. Once they have the full payment they ignore all calls and emails. We have tried to contact the owners on multiple occasions with limited response. The only time I actually got a response was when I told her I was going to leave an honest review and file a complaint with the BBB. Then, I was assured someone would be in touch to see when we could get the problem corrected. Yet, no one showed. The main fence gate was placed in the wrong spot and is literally on top of the house. Making it a challenge to get in and out the gate without it swinging wide open to the front yard. This obviously causes a problem when trying to not let the dogs out of the fence so in turn we don't even use that gate very much. There's argument on their end on why they put the gate there but at the end of the day we would have never agreed for it to go there or swing outward. It should have been checked with us first and/or corrected right away. Since the original agreement had the gate one section farther down. So here we are again. We were ignored for nearly 1 month after payment, then told someone would be in touch and most recently have been ignored again after I checked in another month later via email and phone calls. Still no response. I understand being busy but I do not understand not calling your consumers back and correcting a problem. It's unacceptable to go days, let alone months. Our fence work was put up in March. I will be following up with Georgia Consumer Protection Unit as well as BBB if concern is not addressed timely. However, given the fact that it has been over 3 months it probably won't be and I should probably just get my forms ready.

So impressed! You have to call these guys!! New to town, I called a bunch of companies for an…read moreestimate, but almost didn't follow up with D&D after a few red flags (the number on their website had changed and they didn't answer the first time I called). I am so glad I did -- they came in at 60% of what the others did, came out the same day to map it out and explain the permit process, and had it installed the next morning. Literally, less than 24 hours from first contact to completed, beautiful fence! The guy who came out to do the estimate was great, professional, and even helped solve a few problems with the property line, forested areas, zoning regs! The installers were just as professional, courteous, and did a great job. Can't believe how great it looks and am so happy that it was half of what the first few companies had me preparing to pay!

I've put in their fence at two homes now and love the product. My dog is safe and I have confidence…read morethat she won't go wandering. The sales process was fantastic, with Shannon making sure we didn't buy more than we needed. And the installer was the ultimate professional, explaining what he was going to do, then making sure we were happy with the work after the fact. Great team. Great product. Great service.

Customer service is great. They have a quality product that does exactly what it claims to do. We…read morehave 5 dogs and purchased a dog watch hidden fence at our other home. When we moved we purchased two to cover the 2 homes on our property. Our dogs used to be runners. They would run away and be running down the highway. We were so afraid they were going to get hit that we had to do something. Dog watch hidden fence saved our dogs life. And we had a sense of security that they were going to stay home. Their customer service is excellent. They are very quick and professional to handle all concerns and questions we had. Highly recommend. Their prices are very affordable for what you get. Peace of mind has no price value in my opinion.