The lie, they double bill, the beat my dad and said he fell multiple times. And the records were…read morenot accurate can't give a zero. My dad had dementia they kept him drugged up. Then beat him when he did not comply

(This is by no means a review of the healthcare professionals that work here. They are excellent!)…read more LACK OF COMMUNICATION: Today, I waited 40 minutes for my appointment because my healthcare provider didn't even know that I had an appointment. Besides that, there have been numerous instances of incompetence at this office. I've been going here for over a year, and I've tried to overlook the issues with at least one front desk clerk in particular. MAJOR ERRORS IN ACCOUNTING: However, this office also tried to charge me for four visits that I had already paid for. I had to communicate my bank statements and they finally admitted their mistake. LACK OF COMMUNICATION AGAIN: all I needed to do was have them obtain records from my primary care physician. I got them the release they needed in December, here it is February and they still haven't been able to obtain the records. Also, at my appointment no one mentioned this. No one knew that the administrative person couldn't get the records until I went up to the office myself and asked them about it, essentially prompting them to do their job. I'm sure there are more examples of the lazy work at the front desk, but those are the only ones I could think of off the top of my head. Also, the incompetence is mixed with condescension and a rude attitude in many cases from the one person who I won't name. This review won't be posted anonymously, because I want them to know that one of their nicest and most socially amicable clients has been driven to frustration and stress as a result of this nonsense.

sorry; it's a long one…read more i am an autistic adult lady in NE Ohio. recently diagnosed, so i was seeking a counselor who was knowledgeable about autism in adults, so i could make sense of my diagnosis. i was told they have counselors available for someone like me, so i came in for my intake appointment, which they said was necessary; i had to go in person. i've been spoiled with counselors willing to work with me, and do counseling by phone. not this place. but... i never made it to a counselor, or even the intake nurse/doctor/whatever. too much paperwork. and i'm not saying that there were too many forms to fill out. what i mean is there were too many completely unnecessary forms that did not pertain at all to my health, or my reason for seeking treatment. and as i was reading their like, terms of service thing, it specifically says "No initial in person or face to face audiovisual visit is necessary to initiate services using teletherapy modality." at that point, i am upset and frustrated, because they said it was necessary to come in person. i left several frivolous forms blank. when the receptionist called me up to explain why i didn't fill out the forms, i told her that i didn't understand how this pertains to me trying to get into counseling. she was nice, to start, but she was getting huffy, and called her supervisor in. the supervisor started shoving forms at me and basically demanding i sign them, without explaining why, and when i refused, she would snatch the paper back and quickly scratched the word "refused" on the line that i was supposed to sign. then i brought up the thing that said i didn't have to come in person -- i even underlined it, because i wanted to ask about it. but then she couldn't even find my page. "nothing here is underlined." then my mom steps up to the desk to help me, because she's one of my advocates, when i can't clearly communicate in a stressful situation. she stepped up because she saw that my autistic brain was close to a meltdown. they snapped at her to sit back down, because i am the client, not her. so i snapped at them, "this is my mom, and as the client, i say she stays." by then they were all fed up with me, and i was fed up with them. i asked them to shred my forms, and cancel my appointment. and i left... and i had a meltdown in the car. but at least i mad it to the car before it started. i can't speak about their services, but obviously, no one has trained the front desk people to have compassion and kindness for neurodiverse or mentally ill people; very rude and unprofessional. and so, the search for a counselor continues. but i will never go back to Travco.

Awful doctor I had Dr. Michael Engle he was rude to me after my procedure, I hand injections on…read moreboth sides of my c4 vertebrae in the nerve. I was only informed of the right side, was to the medicine would work instantly or may take a few days to a week , that was another lie , he didn't like that I called to give them a report on my pain because they said they couldn't get ahold of me to check on me. So he called me back personally and acted very poorly towards a person that just went through a procedure and a woman, he was arrogant, ignorant, and very rude. I didn't know how to act I was stunned.couldnt even stick up for myself. Whatever you do don't go to him he has no bedside manner.call Youngstown orthopedic first great holsome doctor's there that care. Signed unhappy & still in pain. With no help and nowhere to go.

Dr Grisafi acted like I had bothered him by showing up. Lied about looking at both of the MRI I…read morebrought. Have he reviewed them both he would have seen the problem. Tried to tell me it was my hip when it had been confirmed it's my back. I think he was totally uninterested because it was a second opinion. The guy needs to learn to not lie to patients. Some of us know more then we let on to!!

Dr Konya Is a wonderful orthopedic doctor, very friendly and easy to talk to and also understanding…read moreto your individual problems. They also have wonderful and helpful staff along with a great physical therapy group. Definitely five stars and a very clean facility, also with no stairs or steps, it makes it easier for people with disabilities.

It's pretty ridiculous this office charges 15$ a page to fax documents to other dr's offices etc!…read moreHighway robbery!

As a former resident and retired psychologist who worked at some local nursing homes, I give…read moreShepherd of the Valley-Boardman a poor rating, in keeping with its low one-star out of five-star overall rating by the State of Ohio. I have nothing positive to say about the oppressive corporate leadership, and in areas involving my health care, religious freedom, and personal money, I've filed numerous complaints, asking for State-required Grievance Committee procedures, but never receiving any feedback or resolution of problems that didn't need to be covered-up or denied, as was the case. I witnessed the poor care received by other residents and was only reprimanded for voicing by complaints to the staff involved in it. It is sad and unfortunate that Shepherd's ratings have declined over the years, when it is so well funded by well-meaning donors.

From the owner: Whether you are looking for a new home or want to stay where you are, Shepherd of the Valley, which…read moreis locally owned, church-affiliated, and non-profit, can help make life easier while supporting your independence. With communities in Boardman, Howland, Niles and Poland, there is a Shepherd of the Valley community conveniently located nearby. The Boardman location offers a short-term rehabilitation and skilled nursing. When you are looking for an excellent rehabilitation program, the Boardman staff will work with you to get you or your loved one back home where you want to be. At Home With Shepherd Home Health Services available to help you continue your recovery at home.