Overall, a terrible dining experience.
Food: Average and overpriced. Foie Gras entree (27 Euros) was very disappointing, the foie gras was overcooked and not as smooth as it should be. i've tasted much better foie gras out of France. The rib eye steak was dry and very tough. The crystallised beef was too dry, it felt like i was eating ribs. Side salad was wet and limp, nothing you would expect from Provence.
Setting: Slightly tacky, gimmicky interior. What seemed like makeshift wooden floors- which made the staff walking across sound like they're stomping. The seating/tables are all too close together, so much so that people who had to use to toilet had to squeeze and walk sideways in between my table and the one next to mine.
Service: Atrocious, from the beginning to the end. The overpriced food would've been bearable, if the service was decent, which it was not. Throughout the whole night, the service was below average. What pushed the limit was towards the end of the night when we were brought the bill, we had ordered 2 campari cocktails- charged us for 2 camparis (14 euros) and 2 sodas (3 euros) (we have been ordering campari cocktails the whole month that we have been in Europe, and they have never charged separately for sodas). It is not a big deal to us, paying for the sodas separately, if that is how they do it there (i wouldnt say its the norm everywhere). The issue I have is with the service, when we enquired with the waitress about why there were 2 sodas charged in the bill, she simply walked off without saying anything, we called a second waitress over and asked the same thing, she too walked away without a word. Finally, after 10 minutes of being ignored, we decided to skip the dessert that we had already paid for, walked to the counter and told the waiter/ matreed about the waitresses attitudes, he gave us a blank and dismissive look. When asked again about the sodas, he simply shoved a menu in our face, not explaining anything. My father said "we did not enjoy the food, the service was really bad, and i'm not happy", to which the waiter replied "I am also not happy. Maybe our food is not for you, it's not the same as in China." (we are not from China). Overall, the way the staff handled and responded to our feedback/ complaints was appalling. Truly my worst dining experience in the past one month that i have been travelling in Europe. read more