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    Cypress Gardens

    2.6 (33 reviews)
    Open 9:00 am - 6:00 pm

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    This is what they leave outside for weeks at a time

    There is no communication between the office and their employees. Maitnaince has to buy their own materials. They don't fix issues you bring to there attention. Like cars being parked in the same spot so you don't have parking. Broken down vehicles. Or your trash not getting picked up. They ignore issues they don't feel is important like caulking around the tub, a leak over the kitchen, and closet doors that fall off weekly. They can't even maintain the basic necessities to live, the water goes off without notice several times a month, the AC unit goes out and you get to live in the heat while they take a month to fix it. You have to call the office multiple times for an update, when there not ignoring your calls there making up excuses why they can't reimburse your electric bill for working overtime or how the living conditions aren't that bad for you to be temporarily moved into a new building. One time they told me someone would be out to install a window unit that morning so I left my dog in its cage to come home to the apartment being 97 degrees. Thank God my dog was okay. We had put in a request for the caulking in the bathroom and asked them to rip it out this time because the previous times they put new caulking over the old. They finally did but left the old scraps all over the bathroom and a mess on the carpet. BEWARE THEY HAVE TWO STARS FOR A REASON.

    This is what we got on move in back in February 2015. Asked for help, said they'd put it in, no one came the entire year and a half.

    Short and to the point: Steer clear of this place at ALL costs. When we moved into this place, the ENTIRE office staff had no idea what they were doing. We didn't receive many pieces of paper work, though I asked REPEATEDLY for it. We received blank e-mails randomly from them, e-mails with attachments that had nothing to do with our apartment, and little to no support. The staff has changed in and out so much in the last year I couldn't tell you who you should speak to. They JUST got a new manager for it which hasn't helped much. The apartment we were moved in to had stains in the carpet, the kitchen counters were sticky, food left in parts of the refrigerator, the board under the sink was breaking a part, the sink in the bathroom had a whole underneath it - the list goes on. The worst thing of all was how horrid the bathroom was. Our tub was STRIPPED and REFINISHED THREE SEPARATE TIMES. The last month of our lease we started to notice it was doing it AGAIN and told them we were not going to be paying for anything. No idea WHY it kept doing it and had to go to a separate building to shower in - which was the only positive as they provided that. THREE. TIMES. We finally were able to move out of this place and were billed for things that were left like that to us when we first moved in. When we spoke with the staff they gave us different answers for their reasoning. We got charged for an "Ozone treatment", which they claim was smoke - and we don't smoke. They had to redo the carpets, that we were told would be redone BEFORE and then the DAY OF OUR MOVE IN, and we got charged for it. This place is not going to assist you. They will not accommodate you. It will take forever for a response - meaning a response that actually is worth anything. They're going to try and tack on whatever they can despite the disturbing way they pass on the apartment to you on move in day. Get away from this place and move on to something else. This was the worst experience I have ever had in the year and a half of living here. The amount of disappointment, frustration and regret I have in this place in insurmountable. DO. NOT. RENT. HERE.

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    2 months ago

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    4 years ago

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    4 years ago

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    5 years ago

    I absolutely love this apartment complex. The staff members are always willing to help, and everything you could possibly need is close by.

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    8 years ago

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    12 years ago

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    5 years ago

    Great place to live! This area is clean and close to stores near by. The staff are friendly as well.

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    Review Highlights - Cypress Gardens

    These apartments are in a great location with easy access to Austin and it's Northern surrounding areas.

    Mentioned in 3 reviews

    Read more highlights

    Bexley at Lakeline

    Bexley at Lakeline

    (39 reviews)

    First and foremost, in my opinion, a property or place is only as good as its staff. And this place…read moreis run VERY, VERY WELL. The Propert Manager Kensie is as good as it gets. She is very professional, attentive to one's needs and very punctual! If she says she will do something- it gets done. I had applied and was in the process of signing a lease at another apartment when I toured Bexley and met Kensie. I was so impressed with both her professionalism and her timeliness on things (tour, application, approval, move-in) that I switched to Bexley and moved in. The staff in office is a complete reflection of Kensie, too! K. is amazing and has helped me with everything from a-z and all the other front office employees are great. I recommend this property based on how it is run, location, price to value, and amenities. The amenities at Bexley from gym, to computer room, to activity room, to hot tub and pool are top notch!

    It was fine, but at some point, they started ignoring noise complaints, like loud music or…read moreexcessive barking. In my building, there's a dog or even two in almost every single apartment. I can point to at least three apartments where people smoke marijuana in a non-smoking building. So if you're a person with a dog, a love of loud music, and the smell of marijuana, this is the place for you. If you just want some peace and quiet during your few hours away from work, I'd recommend avoiding this place. I don't even mention the dog excrement people clean off their patios once a month.

    Southern Turf Co. - Southern Turf Co. Austin Artificial Turf Installation

    Southern Turf Co.

    (166 reviews)

    I searched for a artificial grass company and found this one on Yelp. With 5 stars and many…read morereviews it fit my bill. I filled out a web form and then was soon contacted by Lindy. She arranged a time to come by and survey the small patch of my front yard that has had dying grass since the trees overhead have gotten older and fuller. She came promptly on time, took measurements and made recommendations on the type of turf based on my plans for the surface (nothing). Later in the day, I got a bid from her and I signed the online paperwork, sent in a deposit and they scheduled a day to come out and install. They showed up on time, did the installation. They also cleaned up the site with a power blower and left me the remainder of the turf for me to use however I saw fit. There was a slight miss where they didn't cap one sprinkler head out of 10 and so the sprinkler was pushing up against the turf on my test run. They came later in the week and fixed it to my satisfaction. Lindy was on top of all this including the scheduling, the visit to go over the completion checklist, as well has handling the crew to get them back out to fix the lone sprinkler. Additionally, during the day of the installation, another Southern Turf staff member came out to survey the work just to check on the progress. I would recommend them for future work, if I had any.

    love my new yard from Southern Turf! They did an amazing job, great communication, ontime and left…read morewith everything all clean. They sent a full team to get the job done with the project manager and 2 leads plus the crew. Im so happy I decided to go with this company!

    The Alden at Cedar Park

    The Alden at Cedar Park

    (19 reviews)

    Don't move here! Management doesn't care or do anything about issues. They string you along and act…read morelike they are but never follow through! Then they argue with you when you confront them or want to leave. If you like weed smoke smell 24/7, broken security gates, broken security entry doors , dog poop everywhere, furniture dumped outside your patio for weeks ,trash piling up so high you can't open the door to the trash shoot then this is the place for you! Oh, and don't even try and call corporate. They never answer and don't respond to emails or messages.

    This place has been an absolute NIGHTMARE. Upon move-in, the apartment was not cleaned properly,…read morenor was it sprayed for bugs. The unit I moved into was INFESTED with BEDBUGS. The hallways constantly smell of feces as the tenants let their dogs go to the bathroom inside. The police showed up to my door at 11pm one night asking about a man trying people's locks. Thank goodness my door was locked because this review could've been much worse! Maintenance has gone into my apartment without giving me any notice more than once. But of course, when I actually put a maintenance request in, they simply don't show up. There needs to be cameras in the parking garage as I have almost been hit by cars and I have watched someone almost spin out with how fast they turn the corners. During the hottest months of the year, the pool has been green and unkept. This is not a luxury apartment to say the very least. This place is horrible and unprofessional and I would not recommend it to anyone.

    Cypress Gardens - apartments - Updated July 2026

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