Just bought our 3rd bike from Klunk. There are other bike shops in town that are well equipped,…read morebut their sales help are usually college aged kids, many without much knowledge of what they are selling. This is absolutely not the case at Klunk. Not only will you be helped by adults, but adults who build, repair, and tune up the bikes...they are also avid cyclists. As usual, I looked at all the shops in town but I bought again at Klunk for the reasons above.

I've only been to this place about 3 times, but all three my needs were met with haste. The first…read moretime I went I got a flat in my back tire, he took it in and not even two hours later it was done and ready to pick up. The same situation happened the second time when I also got a flat in my front tire, got it done quickly with no problems. But by far the best experience I've had with this place is recently when my bicycle needed a tune up. He evaluated it and there were many problems with it as I had gotten into an accident a few days Pryor. (keep in mind I bought the bike used so it was already pretty banged up). The amount of time it was supposed to have taken was about a week. And He said it was going to be around $150 to fix everything and he did. And I was not expecting so much work to be done In such a small amount of time and the level of quality that was done. It only took two days and I'm very happy with the outcome. I cannot recommend this place enough. Super honest business owner and speedy service, I would go here for all your needs!

The service, people, and selection at Walt's are always the best! I have purchased three bikes…read morethere over the last 16 years. They always worked extensively with me to find the bike that was best for my needs, budget, and body. The service after the sale is second to none! Additionally, the shop contributes much to our community. They support community events, with not only financial support, but by active participation. They also host great free workshops for all kinds of interests. I wouldn't consider buying a bicycle anywhere else!

best bike store ever!!! everything about this place is just the best, Issac is my favorite employee…read morein the world

They had the key blank needed to make a spare key for my 2005 Honda scooter in stock…read more Also made a spare deadbolt lock key. Very quick service along with friendly service. And he was inexpensive also. He's the go to place for rekeying padlocks and any other lock.

My cat somehow manages to throw my car keys and fob in the trash (very talented I know...) and they…read morehelped me get a replacement for it for 55+25$... Wanna guess how much the car dealership wanted to charge me??? Ready?? 650 (for a fob) and 150 for a key!!! So glad I went with Jim's! Thank you!

I was ready to ride on the Katy Trail, but I couldn't figure out how to put more air in my bicycle…read moretires. My husband always does this for me, but he was out of town. I worked up my nerve and went into the store and asked if they would help me. A super nice young guy said he would be glad to help. He put air in the first tire and showed me exactly how to do it, and then he watched me put air in the second one to make sure I really knew how. He was so kind and didn't make me feel stupid. I should've gotten his name, but I just wasn't thinking. He even offered to help me load my bike back in the car. What a great store with awesome merchandise and wonderful employees! This is certainly not the first time I've been treated extremely well here.

Called ahead to ask about a bike repair - they told us to bring the bike in right away. When I…read morearrived, a nice employee came running out to help me unload the bike. He brought it to their outdoor tent (not allowing people inside due to COVID). They called with a quote and finished the job the same day. I knew it was going to be a big lift for the employees, so I was astounded by the turnaround time. Definitely recommend them to everyone else for any bike repairs.

I have been an Alpine Shop customer for years. They have a good selection for a smaller store, and…read morethe staff really know their stuff. Because they are a smaller shop, you get more hands-on customer service. They also offer classes and lectures for different outdoor activities (kayaking, hiking, etc.). It is a great place to go if you are a novice or a more experienced outdoorsman. My most recent experience at the Columbia Alpine Shop illustrates just why I like this place so much. My husband and I went in to get new hiking boots. We are getting into overnight backpacking, and need hiking boots that can stand up to long, multi-day hikes. A staff member (named Adam) approached us within a minute or so to see if we needed help. He then spent over and hour helping us try on and test various boots. Being an experienced backpacker, Adam had some personal recommendations on boots and was able to highlight in detail the pros and cons of each boot we tried. We had done some research going in, but Adam helped us make a much more educated choice. We were able to test the boots on a hill imitator Alpine Shop had in the boot section, and they even let us put on a pair of thicker socks (without buying them) to test fit. This is a friendly, laid-back shopping experience, and while inventory might not be as large as big chain stores, the service and expertise you get at Alpine Shop makes it my top choice for outdoor gear shopping in Columbia.

From the owner: In 1973, a climber, outdoor author and Army Map Agency employee in St. Louis by the name of Bob…read moreMooers, convinced Chouinard Equipment - the predecessor to outdoor industry giant Patagonia - to open him as a dealer. Mooers started a climbing shop in a small room upstairs from the home-winemaking shop he was moonlighting on the side. Within a month, climbing was outselling winemaking, which was soon abandoned, in a move to a new larger space.

Imagine, in the middle of a global pandemic, going to a store that says "CDC recommends wearing…read moreface coverings" in two languages on its doors and nobody - no employees, no customers - are wearing them. That said, this store has many things in stock and it is very clean.

Dicks has a terrible customer service policy that will not allow shoe returns if they have been…read moreworn outside. I bought a pair of Nike running shoes after trying them on inside the store, went home, wore them immediately and found them to be uncomfortably narrow. I took them back for an exchange and was told no chance. No one mentioned any of this when purchasing the shoes. The manager was absolutely useless and unhelpful, telling me that maybe Nike will take them back. They won't. Dicks is the worst store and has the worst customer service I've seen in a long time. I am done giving Dicks my business and will go far out of my way to find small sporting stores to shop. Good riddance.

Cody takes the time to understand and help his customers. RC needs a good local shop like this to…read morehelp pr the hobby. Great showroom, great inventory and customer service is 5*. I will go out of my way to do business with them.

Great customer service, the employee I met with was extremely helpful and was more than willing to…read morespend his time helping me find the gear I needed. Would much rather support this business than buying online, they deserve it.