I was ready to ride on the Katy Trail, but I couldn't figure out how to put more air in my bicycle…read moretires. My husband always does this for me, but he was out of town. I worked up my nerve and went into the store and asked if they would help me. A super nice young guy said he would be glad to help. He put air in the first tire and showed me exactly how to do it, and then he watched me put air in the second one to make sure I really knew how. He was so kind and didn't make me feel stupid. I should've gotten his name, but I just wasn't thinking. He even offered to help me load my bike back in the car. What a great store with awesome merchandise and wonderful employees! This is certainly not the first time I've been treated extremely well here.

Called ahead to ask about a bike repair - they told us to bring the bike in right away. When I…read morearrived, a nice employee came running out to help me unload the bike. He brought it to their outdoor tent (not allowing people inside due to COVID). They called with a quote and finished the job the same day. I knew it was going to be a big lift for the employees, so I was astounded by the turnaround time. Definitely recommend them to everyone else for any bike repairs.

I have been an Alpine Shop customer for years. They have a good selection for a smaller store, and…read morethe staff really know their stuff. Because they are a smaller shop, you get more hands-on customer service. They also offer classes and lectures for different outdoor activities (kayaking, hiking, etc.). It is a great place to go if you are a novice or a more experienced outdoorsman. My most recent experience at the Columbia Alpine Shop illustrates just why I like this place so much. My husband and I went in to get new hiking boots. We are getting into overnight backpacking, and need hiking boots that can stand up to long, multi-day hikes. A staff member (named Adam) approached us within a minute or so to see if we needed help. He then spent over and hour helping us try on and test various boots. Being an experienced backpacker, Adam had some personal recommendations on boots and was able to highlight in detail the pros and cons of each boot we tried. We had done some research going in, but Adam helped us make a much more educated choice. We were able to test the boots on a hill imitator Alpine Shop had in the boot section, and they even let us put on a pair of thicker socks (without buying them) to test fit. This is a friendly, laid-back shopping experience, and while inventory might not be as large as big chain stores, the service and expertise you get at Alpine Shop makes it my top choice for outdoor gear shopping in Columbia.

Went and didn't get anything (the thing I want wasn't in my size) but the retail associate Leah was…read moreso nice and helpful!!! Very patient and good at explaining.

Nancy was great! She was helpful from the moment we walked in the door and was very knowledgeable…read moreof every brand in her store. Thanks for everything! We will definitely be coming back next time we are in the CoMo area!

I've used them for years- I usd to work next door-they are totally reliable. Pricing always seemed…read morefair, too

DO NOT GO HERE TO GET ITEMS ALTERED! This was my first time ever getting anything altered so I…read morepicked this place because it had pretty good reviews and word of mouth for my bridesmaids dress for my sisters wedding. The first time I go there, I ask to have the hem of my dress moved up so it doesn't drag, the slit of my dress lowered so my whole leg isn't out, and the waist brought in because it was too big. I drop it off and take my receipt. I come back a week later, get my dress, pay and try it on and the waist was never brought in. I go back and I give them my receipt and even though I was within the 10 days, they would not adjust for free because it wasn't written down on the receipt originally but they will give me a 50% discount to get the waist brought in. So I figure okay, maybe I should have checked the receipt for my services no biggie that's my bad I'll just pay again. I get remeasured and drop my dress off again for my waistband to be made smaller like I asked originally. They messed up my zipper so bad where my dress looks like absolute crap. The zipper and the fabric are all bunched up and it is difficult to zip and unzip my dress. If you look closely at all the work done on my dress this place is a scam. The 3 inches where the slit of my dress was re-sewn is falling out. They seem like such nice people too. DO NOT go here to get altered!! Please go somewhere else!!!!

Ridiculously expensive for both alterations and dry cleaning. The alteration I received was very…read morepoor. I could have done a better job. I threw the much loved wool sweater away. There was a hole I wanted more or less darned. Whatever they did it was knubbed. Actually, ruined. I threw it away.

The French laundry did a great job on my cleaning. The personnel were delightful. i am in a…read morewheelchair so they happily came to me at my car to pick up and deliver the cleaning items. While French laundry is pricey, I give them five stars for a first rate job!

2 pairs of Cowboy boots: I took in my favorite cowboy boots that had holes in the soles and whose…read moresoles were coming apart from the body of the boot. I should have noticed this, but they were so caked with dirt (ok and dried manure) I did not. Before I took them to Dawsons, I bought another pair (won't even tell you what I paid for them) but after wearing them once at the barn realized the heel was too high. I was leaving for a trip and begged to have them early despite the store's clearly visible posted time of response. Fast forward a few weeks. I miss the deadline due to flight delays, then I got sick. So basically, Dawsons put a rush on the job for me, which wasn't even necessary. He cleaned up my disgusting boots so he could repair them, made them look like new, and made the other boots wearable. When I sheepishly arrived late, the owners were gracious. I need to send them flowers. Signed, Idiotic but Very Satisfied Customer.

Thoughtful people with a kind heart. Thank goodness for this business. I talked about my situation…read moreand the guy listened!

I have to warn you that this place is more expensive than their competitors in the area. But at…read moreleast their service is really good and I have never been disappointed. Also the staff atre very friendly and easy to give instructions to.

Love this lil store it carries all kinds of fresh bait and live crickets. Always a good place to…read morefill up on coffee and snacks. They also sell fishing license and all kinds of fishing tackle such as fishing line and artificial baits. If your in the area shop local!!!

They had all I needed and Were friendly and kind they helped out they asked if I needed any help…read moreright when I walked in they gave us really good deals and discounts and I had all varieties of soft Bates heartbeats spinners and rattle bait they had everything