Kudos to these guys: they replaced the inner tube on the rear wheel of my dutch bike, which, with a full chaincase, hub brake and hub gear to navigate through and then wheel to reset, is arguably one of the time-consuming repairs mechanics can do. So much so in fact, that I've found other mechanics in the UK somewhat reluctant to take it on. Not so CycleSurgery. Okay, so they charged me quite a lot for it (£30), more than I was told (£20) when I handed the bike in. It also took them four attempts over three days to get everything right (for which they drop a star), but to their credit they immediately agreed to fix the problem outstanding in each case (at first the wheel wasn't straight and then the gears weren't working) the next day. I ended up with a complimentary service of my gear shifter, a new gear cable and an offer to adjust the gear cable in 3-4 weeks time when it stretches slightly, all of which was pretty nice of them. I also found them to be friendly and courteous throughout. So sure, while the whole job may have taken them longer to do than expected, they did at least do it all without objection and I'm confident that they'd do the job in one go next time. So much so that I'll definitely be going back to these guys with any other repairs my bike may have.
Beyond their workshop, they also have an good range of bikes, including road bikes, hybrids, mountain bikes and Pashley city bikes. I've also bought and ordered a couple of parts through this shop too and was happy with the service I received on each occasion. Overall, I'd recommend this place . read more