Ordered some Zipp 404s. Unbelievably quick turnaround. The guys there are super chill and welcoming. Highly recommend. read more

CycleSmith's - Bikes Near Me - Louisville, Kentucky

THIS is for sure my favorite bike shop in louisville. The staff is super knowledgeable, fast, efficient, and will help you out with a smile. I really haven't had better customer service in a bike shop like this before. I bought my last bike here and it was a steal. Clearance price and it was exactly what I wanted. I ride a lot and any time I need something done, they fix it super fast and I hardly ever have to leave it overnight. They just handle it. The showroom is super nice and clean. Everything is displayed very well and clearly priced. This is to me, is a premium and tailored store. I feel that my needs are met every time at a fair price considering the quality. Some of the bikes are SUPER expensive, but they have affordable options as well. Anywhere from just a few hundred to thousands if you really want to treat yourself. Parking is terrible on most occasions, so you may have to circle the block a few times. Totally worth it. Pro tip::: Knock on the back door if you happen to get a spot behind the store. They will let you in there too. Get riding! read more

CycleSmith's - Just got a great deal on exactly what I wanted! Norco Storm with the XL frame stoked. - Bikes Near Me - Louisville, Kentucky

Excellent service. I took a fall and needed a new derailleur. They fixed it quickly at a very reasonable cost. Very friendly too.

Great customer service is an understatement!!! Best in town without a doubt! Friendly customer service and knowledgeable staff. Super quick to respond to questions and to help. Chris went above and beyond to help me obtain a bike that I wanted. This place is just what we needed in the area. Look forward to doing future business with cyclesmiths again. A+ ! Definitely recommend! read more

CycleSmith's - Scott scale 970 - Bikes Near Me - Louisville, Kentucky

Awesome experience at CycleSmith's. My back tire on my road bike had popped, so I took it in for some new tires. I was overdue for a tune-up as well, so I ordered that too. The guys at CycleSmith's are really friendly and knowledgeable. We had some great conversations about their recommendations and they were fully on board with getting my bike ready for the road. They helped me understand potential problems but they were never pushy or trying to up-sell products. I've ridden my bike about 5-6 times since my tuneup/tire change and it's been so smooth! CycleSmith's did a great job! read more

I purchased 2 specialized como 5.0's from CycleSmith's. JC and Rick were extremely helpful in the selection process and the level of service exceeded my expectations. JC assembled the bikes, explained processes in great detail and even helped tie down the bikes in my trailer. I would highly recommend CycleSmith's as the go to bike shop for service and selection read more

Great shopping experience. Rick took the time to explain the bike without pressure to buy. We were able to test ride and customize to our liking. Great value for our trade-in as well. You can't go wrong with this business. read more

While this store has very personable staff, I have found that they have higher prices than the Specialized site by a bit and higher than online sites by a lot. You should know what parts actually cost and let them know before you buy, or get their recommendation for what you need, buy it yourself and have them install it. read more

I went to the shop after talking to Samantha on the phone.She was very helpful as well as polite and professional.I would recommend Cycles Smiths to anyone looking for a bicycle.I got exactly what I was looking for. read more

Bent the rim on my mountain bike and was dreading having to pay for an entirely new wheel. Guys at CycleSmiths checked it out and repaired it within 15 minutes for no cost. Super nice guys and I really appreciate the service. Highly recommend read more

Have had nothing but great experiences working with Rick and Sam at CycleSmith's. No pressure sales and highly qualified wrenching. I won't go to any other bike shop in Louisville when I need a repair, cleaning, maintenance, or to purchase a new bike. I drive across town just for their expertise. read more

Hands-down the best service I've ever received at a hobby/sports store ever. Both gentlemen there were very kind, courteous and understanding to my time limitation. They were able to look at my bike, fix it up, and get me out the door in 10 to 15 minutes (tires). I highly recommend this place for quality and service! if I need any bike work in the future I'll be going back for sure. Thank you for a great first experience! read more

Best bike shop in Louisville! Great selection and the owner and his team are highly knowledgeable and professional. Customer service is second to none. I love my new bike!!! read more

CycleSmith's - Loving my new touring bike I purchased at Cyclesmiths! - Bikes Near Me - Louisville, Kentucky

Great bike shop with a good selection of accessories on hand. Owner and team aren't just working a job they are cycling enthusiasts too. The atmosphere of the shop is comfortable and laid back and doesn't carry an "elitist" attitude at all. CycleSmith's is the first on my list of shops to recommend in Louisville... Keep up the great work! read more

Recently got into biking and spent a month going to local bike shops. This shop was by far the most helpful and didn't try to take advantage of a new biker. Staff is super helpful and friendly and will not make you feel inferior for lack of experience. Told them what I was looking for and they gave me multiple options and explained pros and cons of each. Very happy with my purchase and they've been available for any questions I've had. read more

Fast and friendly service. They carry Fuji and Scott bikes as well as other brands.

Jonathan, Rick, and Sam will treat you right! No hardselling to try to get you to buy the most expensive bike in the place. Very, very friendly and easy-going. They spend all the time with you that you need and will answer every question you have. They're enthusiastic cyclists themselves and are extremely knowledgeable. Can't recommend these guys enough. A+! read more

Rick provides outstanding customer service to the experienced rider and novice alike. It's encouraging particularly to visit a store which offers such informed guidance without any hint of hard sell or snobbishness if you are not an elite cyclist. They serviced my mountain bike very professionally and took a trade-in on another older ride and I couldn't be happier with the outcome. The store is continuing to evolve and expand stock, recently adding an upstairs used and kids area which is a great addition. Great store, lovely people and a superb place to visit, talk bikes (or many other subjects) and hang out. read more

Love this shop!! If you need a bike or service this is the place to go! Rick was extremely helpful with picking out a bike in the price range I was looking for. Do yourself a favor and shop here! read more

Fantastic customer service and a great selection of bikes for every level. Rick is very personable and knowledgeable about what he does and he doesn't make you feel pressured to buy anything. You can tell he truly loves what he does. I called on a Saturday afternoon with a problem on a Rear Derailleur cable and Rick was able to get me in and fix my bike within the hour when he didn't have too. Very refreshing to find a local bike shop where I can go and not be treated as inferior because I'm not in "the club". Thanks Rick! read more

I worked with CycleSimth on a frame issue with the manufacturer. Not only was Niner tops in support, CycleSmith was tops in service! Moved from Boston to LV and was wicked pleased with Rick in support, suggestions to improve my bike, and value. Great experience in a focused and well stocked shop. My experience was spot on. If you ride a bike for fun, work, serious exercise, or ride for a living... Go here. CycleSmith has the range in equipment and customer experience I truly appreciated... read more