I made an appointment for my bike repair and tune up. Using their website service is so easy. When I got there, the parking is on street as well and easy to find. When I got in the store, I can't remember the man's name. He did great time repair and tune up my bike and did the bike ride test. Everything was good. It only took 10 to 15 minutes. I was happy that he did it well. The price is reasonable. I highly recommended this store for any general maintenance on bike. read more

They did not have a tube or tire to fix my e-bike flat tire 26"X4" I think bye this day and age they should be able to keep some inventory in stock read more

Bought my Diverge gravel bike from them two years ago. Answered all my questions and have since serviced my bike perfectly since. The prices are right and their willingness to listen and educate their customers is awesome. read more

Parkside Bikes - 2023 Specialized Diverge Elite gravel bike from Parkside Bikes - Bikes Near Me - Louisville, Kentucky

Parkside a great place to explore new bikes. Dan and the rest of the staff are extremely knowledgeable and accommodating with any questions. We've bought a few family bikes here and have always felt well taken care of and happy with the purchases. They'll give honest input about quality and trade offs at different price levels. Just tell them what you need and what you want to spend and they'll set you up or order the right fit bike if it's not in store. They just added a coffee bar as well, so at the very least pop in for a quality cup, hang out, and explore what they have in terms of wheels. A great local business! read more

Five stars are not enough for Parkside! I began emailing Jimmy a few months before I actually made a decision and ordered up my bike. He was so patient with me, and so informative. Jimmy let me know that my bike was in, built and ready for me. I drove 3 hours from my house to Parkside, hoping the customer service would be as good in person as it was over email. I had no idea that it was about to get even better. When I arrived, I immediately felt a sense of ease just by seeing the progressive pride flags and inclusive signs in the windows. Jimmy and Dan greeted me right away as I walked in the door, and with patience, even though it was the second they had opened for the day! Most other bike shops, I have found, will not make an appointment for service. It's a first come situation. Again, coming from so far away, I asked ahead of time if Jimmy would do a tune up on my FUJI bike for me and he quickly told me it was on the schedule for the day. They serviced my bike, made it easy for me to pick out items in the store that I needed, and even helped me finagle my two bikes in my car so they wouldn't scratch as I drove the 3 hours back home. I wear my Parkside Bikes t-shirt with pride, and get compliments on how well my new Bianchi bike looks (especially with the perfect water bottle cages that Jimmy installed for me). I give my highest recommendation to anyone looking for a new bike, accessories or a tune-up. I've been in customer service for many years and hadn't seen service like this before. HUGE thank you to Jimmy and Dan for the amazing experience. I'll be back! read more

Parkside Bikes - Bikes Near Me - Louisville, Kentucky

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Top-notch people running Parkside Bikes. Called on a Thursday night a bit before close to see if they had any bike shipping boxes around and they were so kind. Dan put one aside for me to pick up the next day. I'm moving away from Louisville and pretty sad I didn't visit Parkside earlier. read more

Parkside bikes in the Highland neighborhood in Louisville Ky is the best bike shop for hundreds of miles in every direction. I purchase a Specialized Roubaix in 2019 and I feel welcomed and an have an absolute certainty that my bike will be well taken care of. Dan and Jimmy live for these bikes and you can get a nice cup of coffee there too. I'm going to buy my 3rd bike soon from them with absolute confidence that they will take care of me. read more

Parkside Bikes is a local business that leaves you feeling good. Even before I owned a bike, I benefitted from their presence in the Highlands. Every Christmas' season, Bardstown Road hosts an event called "Bardstown Road Aglow." Parkside goes the extra mile at this function, providing curious wanderers such as myself with snacks and drinks. This emphasis on community extends more deeply into their other business practices. When I was buying a used bike - something that wasn't going to directly benefit them - Parkside still took the time to educate me over the phone and patiently answered questions to aid me in my decision-making. When I didn't have an appropriate spanner to swap out my clip-in pedals for regular ones, they invited me to bring my bike in. Not only did they loosen the stubborn bolt, but they went ahead and installed my pedals for me (unnecessary) and didn't charge me a penny to do so (highly unnecessary.) It was an easy job for them (not for me!) but I was fully prepared to pay them for their help. They simply said to me, "keep us in mind for your other cycling needs." I certainly will, and I'll recommend them to everyone else. The way they treated me is a masterclass in building company loyalty. And it's not just affluent, prospective customers they treat with kindness. When I was leaving, a homeless man with an old bicycle poked his head in and brusquely called out, "Ay, yo - can I get a little grease for my chain." And to my surprise, one of the workers went out and politely greased the guy's chain, no strings attached. On Wednesdays, Parkside apparently leads a free, weekly ride for cyclists of all skill levels; I'm hoping that my schedule (and the weather) will permit me to participate sometime soon. I've noticed that the same core group of employees has been at Parkside for several years, which is yet another good sign. This place is very knowledgeable about bikes and they genuinely care. It's a winning combination that will retain me as a customer for as long as I'm able to pedal. read more

If you can't imagine dropping $1000 on a bike, or if you want a good spit-shine for ole rusty, this little shop is a sweet find. They keep a steady stream of newly refurbished bikes, all pretty affordable, and they are good with repairs. I recently had my back wheel pinched, along with the whole gear cassette, and Ben took care of everything, ordering the right parts and calling me with updates. I kinda wish they sold used cars too. read more

Parkside Bikes - Bikes Near Me - Louisville, Kentucky

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The vibe at this bike shop is so excellent, you just want to hang. We bought 2 wonderful bikes and a bike rack from Dan and Alyssa, such amazing service! This was our second shop and Dan listened carefully to what we wanted in a bike and...he nailed it. He's so low key and yet so attentive. He checked out our bikes carefully, cleaned them up, added accessories we wanted. The next day he installed our bike rack. You might buy a bike cheaper somewhere but the service and attention you get is priceless. We highly recommend Park Side. Much aloha to Dan and Alyssa! read more

I just got my bike today. I've been waiting ages to get one and I finally bit the bullet as an early birthday present to myself. This was a successful visit and I left with what I wanted and needed. The only reason this is not a 5 star review is because the first time I came in to the store, which was last year probably in September or October, I got a very frosty/cold-shoulder/completely-uninterested-in-helping-me reception. It made me apprehensive to go back for my bike buying needs. But because I didn't want to also buy a bike rack for my car, I went back to Parkside because I could walk there and ride home. I'm glad I did go back, but the first impression certainly stuck with me... read more

Parkside Bikes - My purchase - Bikes Near Me - Louisville, Kentucky

Called around for my bike inner tube size and I was fortunate that they had the available size. My bike was repaired on the spot in less than 10 mins. I appreciate the welcoming and attentive fast service! I also picked up other supplies while waiting. read more

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One visit impression: Services: Knowledgeable and attentive staff. Great customer service Time: Quick, entered with a flat, left in 15 minutes. Price: paid 15 dollars for quality work, tube and labor. Prices of other items are great. I will come here always for repair and purchase. Reviews speak for themselves read more

Parkside sold me a used e-bike in June 2023 and a rack for it a couple months later. Jimmy, Dan & Violet were all incredibly helpful in getting me set up, especially with installing the e-bike rack & learning how to use it. They really listened to what I needed in a rack, searched for & found it, then assembled it & mounted it to the hitch for me. I am 150% pleased with the customer service & friendliness I experienced. Would recommend Parkside Bikes to anyone! read more

Exceptional service, friendly staff. Store is well stocked. This is a real stand-out place which I highly recommend.

Great service Great prices Fast Efficient Thorough Thanks Jimmy Ps yelp a pain that want more read more

Great experience. Jimmy was very accommodating and helpful. My daughter is loving her new bike!

We were a party of 11 renting bikes at Pedego electric bikes down the street. Three of us decided to go with road bikes at Parkside Bikes instead and while the rest went with Pedego. I immediately got a flat on bardstown road 3 blocks away and returned to get it fixed. One and half hours into the four hour rental I got another flat in Shawnee park and had to call an $35 uber to return the bike. I was charged $20 for the flat repair even though I was not notified ahead of time this would be the case when I got the first flat. Also I want to point out the first flat was simply replaced inner tube and they did not glue or patch the tire itself. Two other members of the Pedego group also got a flat at Shawnee park. They called the Pedego shop and the shop came in a van to pick up those bikes, and even dropped off the group members at Michters distillery free of charge. When we all met up after the ride and compared notes, it was a jarring difference in experience. I called Parkside back asking for a refund of my $20 flat fee and they said no that's their policy. An inner tube is only $6-10 so their $20 included a labor charge too. Anyway all I want to say is if you rent bikes around here go to Pedegogo, it's night and day difference in customer service. They go above and beyond to give great service to their customers. Parkside is the opposite, customer beware read more

Always great service at this bike shop. They don't push products on you which is why I kept coming back. They will explain things in detail and even show you how to do the simple stuff like tire repair, so that you aren't stranded on a ride. These guys are extremely helpful. No wonder they have a sting following. I think it's the best local shop for sure! read more

Parkside Bikes - Inside - Bikes Near Me - Louisville, Kentucky

I've been twice in the past two weeks. Once to fix my front tire, and more recently I brought a friends tire in because he was working and wanted a fix ASAP. On both occasions, I need a tire and tube replaced, which cost $32.50. As much as I wish I could do it myself, I just don't have the time or desire, nor do I need the skill set often enough. And for as often as I ride my bike, DIY repairs are just foreign to me. So I leave that up to the pros at Parkside. Every time I've come in, weekday or weekend, I've had quick service - 30 minutes or less. Friendly and knowledgeable staff. Nice product selection. Beautiful store. They have recently opened a shop on Grinstead Drive, which I happened to bike past just the other day. I have yet to peak in, but one of the employees at the front desk said they have a lot to offer at that location so I'll have to check it out next time! read more

Parkside Bikes - Many thanks for replacing a popped front tire and tube! Happy bike once again. - Bikes Near Me - Louisville, Kentucky

Really nice store with big selection of lower-medium range of rides. Had heard good reports from others bikers yesterday on trail. I would return for some needs later. read more

I was recently riding my road bike through Cherokee Park and midway up the hill my left pedal snapped off! Apparently it had unthreaded or a bearing came loose - either way, it was a bad day. My wife came and picked me up and we headed to the nearby Parkside Bikes. The two guys working there were professional, personable, and got right to work on installing new pedals for me. They were chatting about different rides, routes, and trails they had discovered - these guys live and breathe this stuff, which is exactly what you want at a bike shop. After about 20-30 minutes, the bike was finished with new pedals and ready to get back on the road. The whole thing only cost $26 and they used old straps from another bike and threw them in for free. It's a small gesture, but it feels big when you're already distraught about losing a pedal halfway up a hill! Great experience and helped me quickly get out of a jam! read more

Awesome bike shop, the staff is great, store is clean and well stocked. Super helpful.

i went in on a budget and needed a bike, the clerk helped me out and answered all my questions. made me feel comfortable. I left with the bike that fits me and under budget. read more

I purchased my bike from Parkside about 5 years ago, when they had a (large, excellent) shop on Grinstead. At the time I rated PB as one of the best bike shop businesses in Louisville. Not so sure now. Many of the reviews on Yelp are more than 5 years old & now we're in the midst of COVID funk. My issue is with servicing. I got a flat (slow leak) early in July & took it in to get the tube replaced. Process repeated 4 times, always same rear tire & slow leak -okay for one 40 minute ride, then flat again overnight. I was assured that this was just bad luck & there was nothing wrong with tire or wheel rim. To PB's credit the last replacement tube was no charge....... but again it lasted one ride & flat again next day. By this time My confidence in just throwing more $ at replacing tubes was about zero. Took the bike to another shop & NOT SO! The tire had a shard of glass in it, plus a tiny bit of wire projecting through the tire wall. At best I think PB's diagnosis was hasty. If anything the technician there was overworked. I'm trying to be balanced with the Covid circumstances, but I think there are significantly better servicing options- even about a mile away. read more

First time shopping for a mountain bike and I defiantly chose the right shop. After looking at several local shops I decided on Parkside. The guys working there were very friendly and informative. They had a wide selection in all kinds of price ranges. As someone new to the sport they didn't try to take advantage or up sell anything to me. They were realistic and honest, they even gave me a run down of how to take care of my bike after I bought it. I am very happy with all the service I received. read more

Parkside Bikes - Bikes Near Me - Louisville, Kentucky

Why would anyone in Louisville ever consider another bike shop? The guys at Parkside are so helpful and thoughtful! I could not be more happy with my experience there. They treat biking novices like rockstars. Keep up the amazing work! read more

I'm visiting from Los Angeles and I randomly found this shop from a Yelp search and went because it seems like it's the closest to the Mega cave, which is where I was going to ride. I don't know their names but all three guys were super helpful in giving me ideas of trails to ride around the Louisville area. I'm traveling on the road for a month and couldn't pass up the chance to ride the Mega Cave. All I have with me is my full suspension bike, a Specialized Stumpjumper. The guys gave me confidence that it was actually the perfect bike to ride there. I didn't have a shock pump with me so they set up my suspension stiff so I was able to hit the jumps in the came. I highly recommend this shop. I hate walking into a shop and the guys act like they are too cool to help, I didn't get that from these guys for one second! So Thank You! read more

It is rare that I get home from somewhere and immediately jump on Yelp, but that is what I feel compelled to do right now: publicly extol Parkside Bikes. There's a million bike shops on Bardstown Road, but you'd be stupid to go anywhere else. Very conveniently, Parkside is the shop closest to me and had amazing reviews, so I felt very comfortable going there. I say "very conveniently" because the handlebars fell off of my bike (...yeah) and it was difficult to steer/move. It took longer for me to walk the 2 blocks to Parkside than it was for my bike to be fixed. Not only that, but there was no charge. No charge!! When does that ever happen?!? Top-notch, friendly customer service will have me going back to Parkside for all of my future bicycle needs, and strongly recommend that everyone else in the Highlands do the same!! read more

Not just great for shiny new bikes- awesome for DIY bike rebuilds! I haven't purchased a bike from here, only parts, but I must say they are very friendly and helpful! I don't know that they advertise it, but they sell used parts for cheap. I got a great deal on exactly what I was looking for- a set of used swept back bars with grips and brake levers for much less than what I would have paid new or from the internet! They are very accommodating, and I plan to shop here again for more parts while rebuilding my bike. read more

This bike shop is awesome! Unlike the other one "Bike Couriers Bike Shop" (107 W Market St, the one who hung up on me, refused to take my relay call), they took my call with no problem, advised me to come in. I came in today, took my bike in for a tuneup, I was informed that it will be done by 3 (it was 10:30am when I dropped it off). I came back after 3 and it was all done, I left with my bike and I am very happy. The staff is very friendly and made every effort to communicate with me. I am pleased to know I have found one awesome bike shop, I will return when needed. I'd definitely recommend this shop to anyone, if need to buy a bicycle or to get one fixed. Thank you, Parkside Bikes! read more

Got me a new Fuji Hybrid! So I have been bike shopping inconsistently for about a year with no luck. For my birthday I was determined to pickup a bike for myself. I stopped by Parkside and was given attentive customer service and not just because I was the only one in the store. I am not well versed on bicycle types, but was asked multiple questions to make sure I got the best fit. I test rode a few bikes and chose the Fuji Hybrid. The store also offers 15% of any supplies within a week of your bike purchased. I have rode my bike around town for a couple weeks and still love it. read more

I should have Yelped Parkside before Googling it. Several months ago, I called the number listed on Parkside's Google page and the owner Ben answered not his business phone, but his cell phone. Whoops. Even though I happened to call during his day off while he was driving, he still briefly gave me some suggestions for my bike's brake problem over the phone. Ultimately, I took it in to be looked at the next day and the person who helped me was able to quickly see that I was a newbie bike rider (this is the second bike I've owned, my first being a pink Magna at age 10)--I had simply twisted the wires controlling the brakes around in the wrong way after dissembling it and reassembling the bike to be transported in my car after a trip. Despite taking up their time, these guys were nice enough not to charge me anything and especially nice not to laugh at me :) read more

You are about to read a review of a bike store written by someone who doesn't (yet) know how to ride a bike. I have taken it upon myself to learn how to ride a bike as an adult, but the issue was that I didn't have any of the necessary things to do so...for example: a bike. I Yelped bike shops and came across Parkside Bikes. I saw the stellar reviews and thought this would be the perfect place to purchase my bike. When I walked into the store, I was directed to speak with the owner, Ben, regarding what I needed. I told him I needed a bike, bike rack, helmet, and lock and I told him my budget. He showed me a few options, lowering the seats down to allow me to safely wobble down the sidewalk and alley on the bikes without fear of crashing. He showed me a vintage Schwinn that the shop had lovingly refurbished and I fell in love. I got out the door with the bike, the rack (which they installed for me), the helmet, and the lock, all under my budget. The best thing about this whole experience was that Ben treated me so well and took the time to help me on a very busy day. He and his employees were all so kind, patient, and encouraging, and I never felt pressured at all. I feel that this was one of the best retail experiences I've ever had. All the great reviews for this place are true. Parkside Bikes is where you need to go. Trust me. read more

I've owned five bikes in the past 20 years and my newest one, a Specialized hybrid in what a Parkside employee called "Miami Vice pink," is so far my all-time favorite. Only this week, that employee, Ben, helped me compare different models and brands. And once I made my choice, the shop pimped it out with all the gear I needed while I waited. read more

Found these guys online searching for any bike shop for a couple small parts while in town. Rode out, was greeted at the door, and was jazzed the whole time I was there. Guys were super-nice, very welcoming, got me everything I needed in just a couple of minutes. When I come back to town, I'll be coming back here. read more

Great overall experience on several occasions. The entire staff was friendly, knowledgeable and inviting - even those not on the sales team. This store is super pricey and I would avoid the clothes but these are professionals and I felt in good hands. Ben is the sales associated we worked with and he listened so well to her needs. Ben did not waste our time on bikes we couldnt afford, was considerate, honest, and I'd work with him any time. We left with a nice get-around-town bike with wheels that wont pop at the slightest bump, a rack for the back and a two-sided bag for carrying up to 55 lbs of school books, groceries, or blanket and lunch! With maintenance free for a year we know we'll be back but it's also the first place we'll start when it's time for my new one! Thanks for all you do to support sustainability and encourage Louisville to embrace cycling! read more

I have nothing but great things to say about this shop and the guys who run it. They did a great job helping me with repairing my road bike, quick to get it done, were very fair with pricing, and have an awesome taste in music. Special thanks to Zach, Dan, and Jimmy. Will only be coming here from here forward. Thank you again. - Peter read more

A local gem--one of the perks of living in Louisville, if you're a cyclist. Over the years, I've found the quality of service and advice at bike shops to be highly variable. Parkside is consistently excellent--a reliable neighborhood bike shop with a friendly, truly knowledgeable team. They can help you pick the right bike for your interests/abilities, and when it comes to repairs (and, trust me, it will eventually come to repairs), they're, hands down, among the best in the region. Jimmy's a magician as a mechanic, and he's correctly diagnosed and fixed so many issues I've lost count. His long history serving as a mechanic for racing teams is invaluable; I doubt there's a problem he hasn't seen or can't creatively solve. The whole team there, including Ben the owner, are cycling enthusiasts, which makes it a great place to stop in. read more

Wonderful experience purchasing a bike from Parkside. Having been living in Philadelphia, I had gotten sick of hauling my behemoth of a hybrid in and out of elevators so I broke down and stopped into Parkside while home on spring break. The camaraderie of Ben and Jeff made me remember why I love buying from local businesses. Going in to search for my first road bike could have been a daunting experience, but Parkside helped me zero in on what I was looking for. Update: That awesome beloved first road bike was so much fun and opened up my eyes to the biking world, I have already upgraded to a bike meant to go longer distances. Parkside is a great addition to the biking world of Louisville. Ben and Jeff are obviously two very busy guys and are invested in making the biking community of Louisville a better place. I would recommend this shop to anyone looking to buy a new bike or need quality accessories. read more