Hi Everyone !,
Just thought I would share with you my experience with Cyclesense Limited, Tadcaster.
I live in Surrey, and was in the Tadcaster area on business recently, which had also been the case previously over the years Tadcaster contains a few fine breweries, and breweries are in my line of business.
At the time, I had been net-surfing a fair bit, trying to find a road bike manufacturer who made large bike frames, as I am 6'-5" tall. I noted from various web-blogs that Dutch manufacturer, Koga, made bikes somewhat bigger than most - apparently, in the Netherlands there are quite a lot of taller people like me !
To my good fortune, Cyclesense were the main supplier of Koga road bikes in the UK.
Anyways, on my next business visit to Tadcaster, I popped in to Cyclesense to have a look at some Koga's in the flesh. Whilst I was in the shop, I was given every assistance and scrap of advise I needed from David Stainthope (MD), who could not have been more helpful, especially as I am very much a keen novice. After showing me a couple of Koga's that were in the store, en-route to customers, David mentioned that he had another bike on order for a customer, which was more my size (63cmnot the biggest Koga do though !), which was due in the shop a month or so later, and he offered to contact me when it arrived.
True to his word, I got a text when the bike came in and arranged to visited the shop again to check out the size for me. Well, to cut a long story short, I have since ordered, and taken delivery, of my first proper road bike from Koga's Signature range, through Cyclesense. The bike is really good quality and great value for money, I am extremely pleased with how things have worked out, and David was also especially helpful with some after-sales assistance following delivery.
Therefore, I hope that this message helps Cyclesense in some small way, to repay them for their fantastic customer service to me, which is not always something you come across these days.
Happy pedaling.
Andy Conway (Banstead Surrey) read more