went in for a state inspection they had my bike for two weeks told me that they did the state…read moreinspection when I went to the RMV the RV said there's no inspection on the bike. they had me ride around for over three months with no state inspection when they told me that the state inspection was done

Dropped off a bike to fix a leak. Leak not fixed, bike no longer running, and they're not sure…read morewhat's wrong with it but are willing to keep changing things and running up a bill. Did I mention that they've had my bike for well over a month, and I'm the one that has to keep calling for updates. I'll be removing my NOW NOT RUNNING bike from there, paying the ridiculous bill that they racked up because they don't know how to properly work on bikes, and will take it somewhere else. Will NEVER have anything good to say about this business. Guess they're not worried about word of mouth and social media.

BEWARE! Whatever you have repaired at this shop will need to be repaired at a qualified motorcycle…read morerepair company. I brought my motorcycle in for an inspection sticker. I was told it needed a new front tire. They ordered & installed it. When I brought my motorcycle to the Harley dealer for regularly scheduled maintenance they informed me the front tire was put on backwards. There is an arrow on it to show which direction it is supposed to rotate. PLYMPTON CYCLES DOES NOT HAVE CERTIFIED TECHNICIANS OR QUALITY CONTROL!

I sent my Harley Davidson Street Glide in for repairs after a minor accident. Brandon knocked it…read moreout of the park. Fit and finish far exceeds expectations every time. I always am happy when I have work done with Brandon and his team. They are fantastic from start to finish. Highly communicative and collaborative with the customer and go above and beyond with the details of work. You can see that their is pride in their work along with heart.

Great service had my bike in for tires and maintenance reasonably priced and did a great jobread more

The inspection stations local to me in Plymouth were out of stickers, so I took a ride down to Cape…read moreCod Choppers for an inspection. The soft-spoken gentleman who helped me was a nice guy. He noticed that I had an antifreeze leak, and I quickly identified the source. He offered to top off my coolant reservoir and wouldn't take any money for it. I would definitely go back and hope they continue to flourish.

RUN!! DO NOT TAKE YOUR MOTORCYCLE HERE! They don't deserve to be an authorized dealer!…read more My motorbike had an over heating issue and the coolant overflowed on the highway, so I stopped immediately and towed the vehicle to Dunbar since they were the closest dealership at that point and I spoke them over the phone, they seemed really co-operative. BIGGEST MISTAKE EVER. As soon as I took the motorcycle in, the attitude of the owner changed, he became insanely condescending and rude from get go. Tom Fournier is the owner of this shithole, he said he won't be touching my motorcycle that week since he had a lot of vehicles he was already working on. I asked for an ETA, he mentioned I cannot give you an ETA but as soon as I inspect the motorcycle I will give you a call. He called me 4 days later and mentioned it'd cost me $750 (5 hours of labor) just to inspect what the problem might be. I had never heard or seen someone charging so much just to diagnose the problem. These were his exact words "I can inspect it for $750, but there's no guarantee the motorcycle will be fixed maybe this is the finish line for it and I won't be able to do much". My bike just has 18K miles on it and is in pristine condition, serviced 2K miles back. I genuinely didn't trust him anymore to leave my motorcycle with him, so I called several other dealers in the area, everyone of them quoted $250 for inspecting the issue. 1 hour later after my research I call Tom again saying I want to take my motorcycle off of your hands before you work anymore on it what's the bill amount at right now. He legit quoted me $750!! "If you want to take it out of the dealership now it would cost you $750", when I asked for breakdown of the work he had already put in, he asked me wait and didn't call me or pick my calls for the next 4 days. After 4 days I went all the way to Brockton to check in person. Again the same, "I have already put in the work, so you take it now or later it's going to be $750"! So I asked him to check the issue anyway. 2nd biggest mistake!! He took 2 more weeks, no calls, no emails. Again I went to the dealership to check the status, he just mentioned they have ordered parts to fix the issue. Until this point he had not taken any authorization from me to order the parts and he hadn't mentioned what the labor charges were going to be and had started fixing the issue, at least according to him. At this point I felt stuck! I don't have any means of commute other than my motorcycle, so I kept mentioning please do this as quickly as possible, it's been 3 weeks already and I have been renting cars everyday. Again no updates for another 2 weeks. Finally after a month I went back again, they mentioned they were waiting for one more part and that's it and that it would be ready in a few days. After 5 whole weeks they call me and tell me that the issue is fixed and told me the bill amount it $2.3K! Yep, for a mere overheating issue he took 5 weeks and charged me 10 hours of labor and got the bill to $2288. I went to pick my motorcycle up, I didn't question any details about the issue itself since I knew he was gonna jump at me for it unprofessionally. When I asked how I could pay the bill he said up to you, cash or card. I paid with my credit card, without informing anything to me he charged me extra $75. Yep, after having been overcharged for an overheating issue he also charged me $75 for using my credit card, when I had debit card and cash too. I'm Indian, I don't know what preconceived notion he has about our race, when I asked him why he didn't even mention about the CC charges his exact words were "You can pay this for sure, what's your salary? I'm pretty sure you earn more than me" and in the process of doing this yelled at my father too, who wasn't even part of the conversation. I have never walked away from a seller this angry or dissatisfied ever. I would have given him -ive or 0 ratings if that was even possible.

Had an interesting experience here. I was having issues with…read moremy BMW motorcycle so I called to see how much it would be to get it checked out. They told me it would be $250 to diagnose the issue. I brought it over and dropped it off and confirmed how much it would cost. I got a call a few days later saying it's one of two things that could be wrong with it and it would cost me $800 to fix. I said I'd think about it and the owner said I had to pay that amount - no questions. I said no, I'll just take my bike and give you the $250 we originally agreed upon. When I went to pick up my bike, it was literally in pieces. I was baffled. I took my bike back and after a month or so realized maybe there was a miscommunication so I called him back to get it fixed and over with. I told him, go for it but if it costs more than the bike is worth (about $4000) then don't bother. He then fixed it and tried charging me $4500. I told him to keep it. I went over there and signed the title to his name. It was just an overall bad experience. Not sure if it was miscommunication or he's actually a bad person. Either way, that's not how you do business.

I had a leak between the rim and front tire on my 05 Harley Sportster XL883R and so I called around…read moreto find someone who would fix it. I got a bunch of different estimates, some over $300. The Harley dealer in Everett recommended I buy a brand new tire to fix the problem even though my tire had about 200mi on it. I heard about Rahns through word of mouth from a couple of Harley owners so I decided to take a ride down to see him. After pulling the tire off my bike and identifying the problem he had the most logical idea to fix it, just throw a tube in it. He charged me $82, 3 times less then anyone else. I was in and out in no time, the whole fix took maybe 30minutes and he had a chance to look the bike over for any other problems. I know there are a lot of places in the area to take you bike to have fixed but I'm sure Rahns is the best. Not only is he friendly he is extremely thorough, honest and passionate about what he does. Most dealers simply look at your odometer and throw a service package at you. Rahn is much different when he takes a holistic look at you bike then recommends only what you really need. There is no doubt in my mind that I will only get work done at Rahn's and I recommend him to everyone in the Boston area. Oh yea, and if your looking to add some extra power to your bike hes got the parts, know how and a dyno right next door.

Love the vibes in this shop. These guys are equipped to do anything with motorcycles. Forget the TV…read morelegends, Rahn's is the real deal.

I needed a tire put on a scooter which was very difficult they helped me with in a couple days now…read moreI recommend them to every one

In Rockland, MA, Cruze Scooters / IMS stands behind what they sell…read more In 2013, I ordered a 150 cc Chinese scooter from California and asked if International Motor Sports (IMS/Cruze) could receive the shipment, assemble and prep the bike. Although they've since added lines from elsewhere, at the time, they did mainland Chinese scooters from Jonway and had a voluminous inventory of tires and parts... and a huge basement shop to assemble and service what they sold. From the day my bike came in, IMS treated the bike as if the warranty on it was theirs - and the bike ran like a top. Many customers treat Chinese bikes like junk (and the cheapest ones are). So they ignore simple maintenance, flog the bikes mercilessly, and then when they break down, assume their worst suspicions are confirmed. I learned to change the oil (synthetic is best) every 1,000-1,500 miles and add a tiny dash of Enzyme gas additive with every fill-up to neutralize the ethanol in it. That's it. The bike ran a happy 8,000 miles and what little service it needed was promptly done. I got to like the owners and crew downstairs - so after a few years, I ordered a Jonway 250 from IMS. I did my oil and Enzyme trip with it too. IMS took care of incidentals and more thousands of miles ticked by. Eventually, I got a Honda Reflex 250 for extended trips. I was already happy with my reliability but if I needed service far from home, Honda shops are everywhere. I'm old. My lower back blew up and needed surgery and the Reflex got too heavy... my legs too weak. So I returned to IMS to purchase what might well be my last bike - a Cali Classic 125 by Lance. IMS / Cruze had added Lance and Genuine scooters by then. Made (well-made) in Taiwan, the Lance features a cutting-edge ceramic-lined cylinder for improved wear and to better dissipate heat. A glitch developed with the Cali. Somehow, a bag of Silica pellets (to keep pre-assembled gas tanks from rusting in storage) hadn't been removed prior to assembly at the factory. When IMS gassed the bike up, the silica was still in there. The bike began cutting out underway - and we didn't know why. For a month, I was in and out of the shop trying to figure it out. They pulled the tank and flushed it out... blew out the carburetor jets. Still, it kept cutting out and I kept bringing the bike back. Here's when you find what sort of folks you're working with... when you and your bike become a pain in the butt. When I showed up, the Cali got bumped to the head of the line. No one grouched at me, no eye rolls. They replaced the carburetor, the coil, the CDI box - and it flamed out again while one of their people was testing it. At this point, the folks at Lance Powersports stepped in and shipped a new motor... the entire drive-train. All on warranty. Support from the dealer... support from the manufacturer. Integrity all around. Finally, they tracked the problem down and the bike's running happily at last. The owner of IMS emailed me and asked if there was anything else I needed. He offered to ship me some packets of silica, just to show after all this that he still had his sense of humor. You can't ask for more than that.

My 2009 Subaru Outback Wagon 3.0R suddenly started taking a long time to shift into gear. All of…read morethe warning lights came on, the car went into limp mode, and it threw a P0758 solenoid code. I wanted someone to actually investigate the cause before I made the decision to spend thousands of dollars repairing a 165,000-mile car. The first transmission shop quoted me $5,000-$7,000 to replace the transmission without checking anything. The second transmission shop wouldn't even look at it because of the car's age and mileage. I then brought it to a Subaru dealership, figuring they would be able to give me the answers I needed to decide whether to repair the car or move on. They told me it needed a valve body (approximately $3,500), but warned that I might also need a TCM and possibly a transmission, bringing the potential cost to $13,000! As a last-ditch effort, I brought the car to Pro-Built Transmissions in Holbrook, and I'm so glad I did. The very next day, Dan texted me to explain that they had taken the pan down and checked the transmission oil, wiring, and electrical system. They determined that the TCM was bad and were able to install a replacement within a couple of days. The entire repair cost me less than half of what the other places were quoting me. What impressed me most was that they actually diagnosed the problem instead of immediately telling me I needed a new transmission. Dan, Dave, and the mechanics were professional, thorough, responsive, and honest throughout the process. After dealing with three other places, Pro-Built was exactly what I had been looking for: a shop willing to investigate the problem and find the actual cause before recommending an expensive repair. I can't recommend Dan, Dave, and the entire Pro-Built team highly enough. If you have a transmission problem, especially with an older or higher-mileage vehicle, I would absolutely give them a call before agreeing to replace the transmission. Five stars without hesitation!

Daniel at Pro Built was very helpful when we were faced with transmission problems with our 2006…read morevolvo xc70 last fall. He was very patient as we weighed our options, and replaced it for us when I was able to find a low milage tranny from a local used parts dealer. Running strong after 6 months. Fair, reliable work.

Great service! We were stranded an hour away with a leaking radiator. Mike did everything possible…read moreto fix it but there were just so many pinhole leaks from driving through big falls asphalt construction. Grrr. We had a new radiator sent to his shop and he drove it out to install but it turned out the wrong one was sent! Seriously?! Had the correct one sent and he did the same..... after it was delivered to his shop he drove it all the way out to us to install. We are finally on our way! Thanks Mike and family for taking care of us!

Disgusting work had to pay someone to redo almost everything he did . Cut out a $2500 exhaust and…read morethrew it away . Zip ties on the fuel line , had to fix all the ac work another 2k worth of work he did , brand new brake lines kinked , power steering hose too short and kinked , tranny pan brand new leaking tried using gasket sealer , took parts off damaged paint all over and damaged rocker panel covers , had to also pay someone else to tune the car . Threw away the brake vacuum he put in for another $1000 which was not needed as the engine has plenty of vacuum. I could go on and on never mind the work he did authorization. Horrible experience was awarded payment in court which he has since refused to pay. Stay away from this scam artist !