Prices and customer service is amazing. Driver pulled my cans out when I forgot . Amazing!!read more

Today I found out how great my trash pickup company is. As a "typical" guy that didn't listen to my…read morewife, I didn't pay my trash bill. The bill was cheap enough and I just kept telling my wife yea, yea I will pay it. Guess what... I missed paying it for 2 months and was put on a credit hold. Totally my fault! My wife told me that the trash truck skipped us today. I immediately told her I will look into it (after all I couldn't tell her I was a moron and never paid the bill). I quickly went online and paid the bill because I figured the truck would magically come back, get my trash like it never happened and I could look like a hero to my wife...Wrongo! I called the office and sheepishly told the young lady that I just paid my bill and could you have the truck come back. She said she will call the truck to see if he was still in the area. She called me back and (it was like waiting for the verdict in a murder trial) said he was on the other side of town and could not get back today. She pleasantly told me that if I left my trash out next Tuesday they would get it then(I normally get picked up on Thursdays). In the real world a guy would thank his lucky stars and say thank you... but not this guy. I said that there wouldn't be anyone around to put the trash out and the cover was being held open due to the amount of trash I stuffed in it. She put me on hold and came back in a minute and said someone would be by in a while to get my trash with a pickup truck. To make this long story short, a gentleman showed up a few minutes later and put all my trash in his truck while smiling the whole time. He then had the nerve to wheel my trash bin up the driveway and put it back where it belonged!! What I witnessed today was nothing short of great customer service from a company who had every right to say "we will get it next week" but they went the extra mile to make a customer happy. After my experience I wouldn't switch companies if the new service was free! Thank you.

We've used USA for years. Pick/up and service ( by phone) have been exceptional. Their website is…read morealways helpful when I'm looking for what I can recycle.

usa waste & recycling constant quality without compromise customer service and the best disposal…read moreservice's & facility's !! and the best price's on the planet !! thank's again for always having the best team of employees 24/7 !! multi year customer!!

Very clean and organized facility. It's so handy to back up to the dry roomy building especially…read moreif is raining Just grab a cart and load your metal into it out of the rain. Staff is always helpful and friendly and happy to answer questions. I have been to other scrap buyers where I have to park in the mud. Always a pleasure going to G&S.

I brought in some pipes to sell. I called a few times to ask for assistance on how to prep them for…read morethe best price. From the start, everyone I talked to was helpful. They gave me a fair price and I was in and out in about 15 minutes. Those guys were hustling the whole time and I was not the only one there. Very efficient, clean parking lot and so helpful. Make sure you pull around back if you have something to sell. I will be taking all my metal scrap to them.

Been here a few times in the past, and it's usually quick. They have updated what they can and…read morecan't take Today was one of the worst days coming to the spot! We waited in line for over 40 minutes. Although I could've easily turned around and went home, I would've spent the same amount of time driving back-and-forth, that I waited in line. The line was pretty quick, but never again in line that long! I will continue to come back as this is the quickest and easiest bottle return centers.

Very easy in and out to return your bottles here. Just have to separate plastic, glass, and…read more aluminum cans from each other. Then put them into a bin and a staff member helps you empty them on a conveyor belt, which counts them. Very quick in and out to recycle a big quantity of bottles ,cans or glass.

We've used this company for 28 years. They've been great. They're responsive to special requests…read moreand their regular service is excellent.

I recently moved to Southington and selected this company for my trash removal. When I called to…read morestart my service I was told that the first bulk pick up would be complimentary and if I chose to use the service again after that there would be a fee. I called back to schedule my bulk pick up for 7/11 and was told it would cost me $75. I then received two bills in the mail from them. One was for $71 dated July another was for $121 date June. This was clearly a mistake as my services didn't being until July. I had to call this company to clarify at which point I was told it was a billing error and I was only responsible for the $71. My trash pick up is scheduled for Tuesdays. I put my bulk and trash out on Tue 7/12. The bulk was picked up however my trash was not. I again put my trash and recycling out. The recycling was picked up but the trash wasn't. I left a voicemail, no call back. I wrote an email. I called, and called and called and no answer. I would rather put my garbage on my back and walk in to the dump in 100 degree weather than use this company.

If you enjoy collecting bottles and cans, then you should do business with this company…read more It is singlehandedly the best company for bottle-return handling services. You'll save the time and hassle by coming here to drop off bottles and cans over machines at grocery store or even Costco. The staff are courteous and great people to run a business like real professionals. They do a great job sorting out and accepting all kinds of bottles and cans from different variety of brands sold in retail or consumed for recreation that are accounted for. At the end, they'll give you the correct estimate for all of the money's worth based on the amount of bags worth of bottles and cans you collect over time. I'm amazed by their efforts and it takes almost no time to get the job done. This place is also organized and clean as well. The service overall is top notch. I highly recommend this place if you enjoy saving money by collecting bottles and cans. You'll save lots of time and energy at this place.

Always the best service when I return my cans! The staff is always so friendly and welcoming!…read moreAlways willing to help you and explain to you if they don't take something. I don't go anywhere else to return, service is so fast even when there's a line!

Great company I've used for over 20 yrs. I remember a time when my driveway was a sheet of ice &…read moreneeded to push the container to its edge. I was afraid of falling, so I just pushed it maybe half way across the driveway & just left it there. The employee who was picking up the container was KIND enough to walk to it & bring it to the truck. THAT IS CUSTOMER SERVICE! Kudo's to Joe's & a big thank you to whomever was kind enough to help me out.

Fantastic family owned business. Competitive prices and customer service that cannot be beat.read more

They are very nice and honest.come here alot .I make ends meet this way,being unemployed…read moresucks.Great place

I recycle my cans and bottles but never redeemed them at the grocery store because who has time to…read morestand there and insert one item at a time into the machines! Bring your bottles/ cans here and get your refund in less than 2 minutes! Sure you'll lose out on a few pennies but its definitely worth the lose because you're in and out in less than 2 minutes! I'm $7.50 richer!