1. CWC Windows and Doors

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Edgewater, FL

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CWC Windows and Doors

5.0 (1 review)
Closed • 8:00 am - 5:00 pm

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4 years ago

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Florida Window & Door - Crappy trim work coming apart.

Florida Window & Door

(260 reviews)

Our main door was replaced in July 2025 by Florida Window & Door. During the installation, the crew…read morehad to make a trip to Home Depot to purchase a PVC baseboard, and I even assisted the installer in figuring out how it should be placed between the bottom of the door and the floor. The installation itself seemed acceptable at the time. However, as time passed, small paint chips began appearing and exposing the original white paint underneath. The issue became especially noticeable around the square molding. My wife repeatedly used the touch-up paint they left behind, but eventually the small bottle ran out. Considering we paid approximately $14,000 for this door installation, we are very disappointed with the quality and durability of the finish. I contacted the company to report the problem, and they scheduled an inspection for May 18, 2026. We will see how they address the issue, but based on our experience so far, I can only give them two stars.

Terrible cusomer service after you pay thousands! I had my windows and door replaced by this…read morecompany. I had issues with the installation causing damage, but i did not complain because i understand that it part of the process. I discovered a potentially serious issue with one of the doors and have been calling for two weeks leaving messages. The first person I spoke to gave me the number for the warehouse and installation and I have left multiple messages. Oddly, i received a call from sales asking if I wanted to buy windows and doors?? When I told that person that I already had and have been trying to get someone to come out and fix and issue she gave me the number for "corporate." I called that number and the woman who answered did not listen to what I was saying and rushed me off the phone by staying "I'll transfer you." she transfered me to the same number i have been leaving messages at for two weeks. Maybe abad reveiw will get someone's attention.

Gulfstream Glass Of Volusia County

Gulfstream Glass Of Volusia County

(9 reviews)

Had a shower glass put in. Communication and pricing were concise and good…read more The glass showed up early, prior to original date!

I went to Gulfstream after finding Indian River was closed. I requested someone come to look at my…read morewindows for problems with smooth operation and two windows with 2 small cracks. I waited at least a week. I had no calls and no one came. I returned to Gulfstream to find out when someone would come. I was told Joe would call me. They said he was busy. She found my work order and put it on top of the pile hoping that would get me serviced. After a month I returned and Joe happened to be in. He said he had called and it went to voicemail and he left a voicemail. I received no voicemail. However he did schedule an appointment for the next month. He did show up on time. He acted as if he didn't like his work. He failed to respond when my wife greeted him. I assisted him with getting windows open and determining the ones with problems. He left and said he would return the next day. He did not return. After a week I returned. He was again in. I told him it had been more than a week and he had not returned. He said he was there 2 days ago and not a week. Then he found his notes and saw he was there when I said. He said he would send me an email with the estimate. In fact he said he would do it right then. He only said it was an estimate. I drove home and opened the email. It was more than an estimate. It required me to sign a form and to pay 50% of the estimate. I returned to the office because the form did not have a way to sign virtually and I had no way to print it. I was right there and he didn't tell me that. On my return I got the attendant to print it and I signed it and handed them a check. It has now been another month gone by and no calls, no reason for the delay. After 3 months + and no work done. I returned today and requested my money back. It was retuned. That is the only plus in their box. The owner was in and signed the check. He did not come out to apologize or to see what my complaint was. That says a lot in itself.

Factory Direct Windows And Doors

Factory Direct Windows And Doors

(6 reviews)

East Orlando

I had eight window companies provide estimates to replace windows in our three story townhouse. I…read moreresearched the top four more throughly and based on the quality of the windows, installation I saw at other homes and price, Factory Direct Windows and Doors was the clear choice. Bill the sales rep was a pleasure to deal with! He had a wealth of knowledge and experience and was candid and transparent about the product and installation process. No pressure to buy, just direct answers to numerous questions I had in a very timely manner. He was a pleasure to work with! Louis and crew did an outstanding job installing the windows over two days. They draped most of the house in plastic and covered all the floors to ensure there was no mess left behind. He even cleaned the street curb with his shop vacuum! They were truly skilled craftsmen. James, the owner, and Matt were also at the house on several occasions to ensure everything ran smoothly and ensured complete customer satisfaction. I couldn't be happier with the high quality, fully insulated, double hung windows. Great work Factory Direct Windows and Doors!

What an outstanding experience! From the minute the sales rep showed me their outstanding products,…read moreto working with the team to measure and install I couldn't have asked for better care. The windows came in ahead of schedule and the installers were so professional and cleaned up everything after. I highly recommend Factory Windows Direct and will be telling my family and friends!

CWC Windows and Doors - windowsinstallation - Updated October 2026

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