this pharmacy gets 0stars if it was an option, you call for a refill and it will take a good 3 days…read morefor it to be ready!!! This will be my last time to use this pharmacy, I will start getting mine on the south side on willow street beginning in September!!!!! good luck keeping your doors open "WALGREENS " cause from what I hear is everyone is changing pharmacies

Horrible customer service. Tried to get COVID antiviral filled there and upon running my wife's…read morescript through system it told technician that her member ID did not match and she could not fill the medication. I asked if she could call the insurance since I know the insurance was valid. She said "We don't do that.". Horrible answer to give a billing manager from a medical company. She stuck to her guns and would not do the work though. Upon calling myself I found it was a bogus denial and the medication is only covered through medical benefit. One simply call would have resolved the issue not to mention this medication is covered through government assistance for the pandemic as well. Won't be back anytime soon.

I want to like this place. I really do. I don't want to go to the monopoly that is CVS. I don't…read morewant to go to Kroger. Those are almost the only other choices we have. They may literally be the only other choices. I had previously used Panacea pharmacy, as they were locally owned and had prescriptions filled quickly. Williams Brothers seems to work on the basis of who is making the most noise or something. It certainly isn't taking them in order as they get them. I'm on pills that my doctor has to call in every month. I call my doctor, the doctor calls the pharmacy. Unfortunately, now I have to call to make sure they got the prescription and again to see if the prescription has been filled. Apparently their notification service doesn't notify you until the very last step. So you could have a prescription filled at 5pm (if you're lucky) but you won't get notified until they file it away for the night. I've only used them for a couple of months, but that may be enough. I'm not sure how or why they can't seem to fill prescriptions in a timely fashion, and it's certainly not because people are clamoring at the counter. It will be completely dead, and the prescription your doctor called in at 10 am still won't be ready. Real life example. My doc called in something for me yesterday morning. I called at 5 pm. It wasn't ready, but would be soon. (RIGHT!) I requested delivery, as standing around isn't something I can physically do much of. This another confusing area. In the past I was told that if a prescription was requested to be delivered by 2 pm, it would make it. The guy yesterday said deliveries started around noon. In any case, when I woke up, there was no notification that the prescription was ever filled yesterday. Either they're sitting on it and will fill it later, or their service shut off again. I prefer to patronize smaller and local businesses when I can, but they make it tough. This may be the last prescription I have filled through them. I HATE CVS, but I'm sure they at least fill my pills in a timely fashion.

Should be notified when prescription is ready. It used to be what happened?? Can't leave a refill…read morerequest after hours big issue. It seems like a big chore just to get your prescription. If it's one on one it seems to be ok. But communication over the phone has rocked bottomed.

Not just a pharmacy, a huge gift shop! We got grandma a little "sleeping cat" made in China and…read morecovered in REAL rabbit fur! She was very excited because it looked Siamese and reminded her of a cat she and her husband had several years ago. They don't sell those at CVS (down the street). They stock a variety of generics and name brands and the drug section was easy to find. Nice people, tons of gifts of all varieties, including gifts for little kids.

My boyfriend had gotten his wisdom teeth removed today and was in a lot of pain. We went to CVS…read morefirst to try to get a couple of prescriptions the dentist wrote filled. After waiting several minutes one of the pharm techs told us the insurance card was not going through even though we had just used it at the oral surgeon's office. He explain that it may have worked there but it was not going through with the pharmacy. We took the prescriptions back and went to McKay's. Dr. McKay explained that if we had that problem at CVS it will be the same problem on his computer, which it was. However, he went into further detail explaining to us that we were having this problem because the insurance card was not up to date and that some of the numbers were different. This was something the CVS pharm techs did not explain to us. Dr. McKay continued typing away on his computer trying to figure out a way to help us. Eventually he worked his magic and figured something out to help the insurance go through. Big thanks!

Good CVS. Doctor sent my script to them and it was ready right as I walked through the door.read more

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.

We came by this location to pick up water while visiting from out of town. It was only 8 o'clock…read moreand there was nobody at the front desk. I rang the bell and after waiting for one minute, nobody came to help. So I went ahead and checked out myself. Overall, the store is clean, but more staff would be helpful as I had to lug the 24 pack of water to the self checkout.

The lady at the counter was explaining to me just fine how it may be a little bit before my…read moreprescription comes in because I came from the doctor which was two blocks away. Then the new pharmacist lady butted in without looking down first at her new prescriptions to see if I was out there, and explain to me it could be several hours before my prescription comes in because it Hass to be "and "washed before they get to see the prescription to make sure there's no viruses on it. I call BS on that lol

4/5 stars because the lone employee working with the security guard on a Wednesday night during…read moreSpring Break was a very friendly guy. As other reviews stated, this store has an odd layout. We needed items on both the main and upper levels. I totally missed the escalator and waited and waited for that elevator. It took what seemed like forever for the elevator to open. If there was a staircase I didn't see it. We found everything we needed. The upper floor was incredibly hot and made me feel claustrophobic. Headed to the escalator for our trip back down to the main level. Self-checkout is definitely encouraged with security arms length away. This didn't really bother me. Actually made me feel safer. Just a few other customers in the store while we were - students and what appeared to be locals. Given the need for a guard on the premises this must be a place with some history. Recommend if you're already on campus and/or don't have transportation.

I have to start by saying this is the absolute worst CVS pharmacy I have ever been to in my entire…read morelife. The people working behind the counter are straight up rude and have their air pods in while speaking with customers. It is always a frustrating task to go and pick up my prescriptions. My psychiatrist sends my prescription to the pharmacy, and I went to go pick it up. I got the notification on my phone that the prescription was sent in, so when I got there, they told me it was too soon. I was confused on what they were talking about, but then I asked her what she meant. They were talking about a completely different prescription... like hello? I got told it was put on "hold" which happens way to frequently there. So of course, I walk over to the other side to talk to another lady. She just stood there and looked at me blankly. My patience was decreasing by the second. So, I state my case and she just says, " I do not see that anywhere." When I say her eyes were rolling, I mean rollinggg. I then call my psychiatrist and tell her what was going on, she then calls CVS and the lady behind the counter was appalled. I ended up getting my medication, but damn this CVS is at my last straw.