Good products. Happy with CVS delivery. I will be placing a delivery order today. Looking forward to getting my delivery.

Always have what I need. Friendly associates and can get in and out fast. Love their coupons so I can get items at a good price. read more

Four stars up from one--CVS responded to my concern! Thank you. Like others in these reviews my chief complaint was lack of communication. Something was wrong with the system so that customers had no way to communicate with this pharmacy! Likewise frustrated, I messaged corporate on Facebook Messenger and within two days it seems the system was changed so that now one can actually leave a message and receive a return call to help with customer's concerns/needs. As I told corporate, the store staff and pharmacist themselves are very good, kind, efficient and helpful and I have wondered if they had even been aware of the problem with their automated phone answering system. I like the app but it could use a feature allowing customers to message the pharmacy or request a call-back. Let's see if this improvement remains and becomes a positive standard by which this company is known! read more

Act; I This is THE worst CVS pharmacy I've ever used. Being a diabetic, I've used this location before and have had issues in the past that needn't warrant a review. But after my girlfriend became ill and in desperate need of prescriptions filled we decided to use this location due to convenience. Our doctor had the prescription sent early morning and we received a text around 1 that it was filled and ready for pick up. I arrived at this locations pharmacy and after speaking to the first employee (who was nice), was told to come back in 1 hour because it hadn't been filled. Ok, understandable. That's fine, and no problem. I came back around 2:30, this time using the drive-thru, to be greeted by a woman who seemed annoyed that I was even born and within her presence. After asking for the prescription and some tedious explanation of trying to spell my girlfriends name ( it's ok, she demanded for the license so she can read it ) we then hit with the price. After explaining to her that the price was not what reflected the discounts deducted from having insurance, she explained that she already applied the said discounts. The total price was double what the insurance documents had shown ( which was presented ). After some banter about the clear problem the "pharmacist" replied, "Something came up, your prescription will be another hour. You can drive around a bit." as she walked away.... Ok. Fast forward about 15 minutes. I know. A "LONG" time. My girlfriend decides to go in and figure out the problem more. Act; II She proceeds inside where she meets another "pharmacist" , she explains the issue again where she requests an in depth, summarized invoice of how the discounts have been applied. In brief, they refused to understand the issue and help. We paid the full price and decided to call the insurance to have it reimbursed, which they did no problem. Due to them having reliable employees and a reputable location. Said insurance company has now been trying to call this CVS pharmacy for answers why this incident happened. Which none of said calls have been answered... read more

This is by far one of the worst run pharmacies No one answers the phone. On hold for 90 minutes They keep losing faxes and prescriptions Rude, and it's obvious they hate working there read more

Tried calling the pharmacy with questions - then tried again and again . Nobody answered . Whoever is managing this place should probably be managing a bowling alley - but then again i'd feel sorry for the bowlers . read more

No one ever answers the phone! You can't do everything on the app!! The worst managed CVS.

Went there for the first time in years. Everything went great. No line at the pharmacy. The assistant was very friendly and helpful. Store was clean and well organized. They filled my prescription in just a couple hours . read more

my travel companion tested positive for C on Friday I made an appointment for the drive thru. went and did the test. results in 24-48. I am immune challenged and quick treatment is a priorit. I did a home test it was positive. Monday 48 I call in they have my phone number wrong and the test was invalid. I make another drive thru appt 36 hours no results. my understanding is the quicker one gets anti viral meds the less severe the symptom. I took another home test and called my GP Monday who called in a anti viral but no prescription by 5pm so I call in again to GP and get a call back saying they will call it in. 5 pm and still nothing. I'm not surprised how many people died because of poor follow thru from our medical community. read more

This is the most ridiculous place I've ever tried to shop at. No one working a register, self serve check only, wouldn't work, no employees to help. Waited 20 minutes ended up leaving and still no one came to help. This place will be out of business due to poor customer service. read more

Terrible customer service with the pharmacy. Was on hold calling from a doctor's office for 159 minutes.

I have gone here frequently because it's close to my work. Every time I am disappointed. The cashiers and workers move at such a sloth like pace, they make the DMV seem efficient. The shelves are bare, stock low or out of items I buy weekly. The workers do not care if there are 20 people in line, they won't call someone else to assist. I loathe this store. When I rarely do find an item I need, and it's buy one get one free, there is ALWAYS only 1 left. I asked the store to order more of one item SEVERAL times because of how often I would buy it. Finally I just gave up. Avoid this location if you want to keep your sanity. read more

Don't go here! too close to large trailer park. they have so much business at Parmacy, they can't handle business. there are so many pharacies , we don't need to go to this one and wait so long,,,,,,, read more

If you want the worst service possible from a pharmacy in Venice, Fl the pharmacy at 100 bypass south would win, hands down! Dealt with this inept pharmacy twice today. Was given no instruction on a tapering prednisone drug that was filled incorrectly instead of packets, of 6,5,4,3,2 and my husband was given 21 pills in a bottle with directions to take 1 packet daily. Then later in the day I asked his MD to order a refill of a back spasm medication. CVS said prior authorization was needed by the Aetna Medicare ins co and then left a message saying the medication was available for pickup after 7:15. I went to get it and was told they were still waiting for prior authorization. I returned home called Aetna Medicare who said the MD needed to call in a prior authorization. Like that would happen on a Friday night! Aetna denied the same medication back in January for unknown reasons. CVS back in January allowed us to pay $42.50 out of pocket using a prescription drug card. I called CVS again and said I have the bottle that they filled right before me I gave them the prescription number and all of a sudden I could pay this out-of-pocket amount and come and get the drug so two trips and $42.50 later I got the drug for my husband after dealing with this inept pharmacy we are changing CVS pharmacies and next year we are changing from Aetna Medicare! There's no way in hell I would ever recommend either company to any friend of mine or for that matter, any enemy of mine! They are all in it for money only. No compassion for a patience agony what so ever! read more

I was charged $87 for a script that usually cost me around $11 copay. I was told it went thru my plan and this is the charge. I returned it since I never even opened it. Being new to my plan I called them. I was informed that my copay for generic in store is $20 unless the script is cheaper. I should have paid only $5 and change. When I returned to the store she put it thru again and came back with the same $87 in which i told her that it must be an error. She didn't seem to want to get into what the problem might be. Just take the computer at face value. This being said I now do mail order for 2 drug scripts I now pay $24 every 90 days. BIG difference. I still use CVS but before I go I check my plans online web site to see what I should be paying for a script filled at local pharmacy in the area. My advice DO YOUR HOMEWORK and check what you should be paying!!!!!!!!!!!!!!!!! The cost can be a big difference than what you are being charged and we all know the pharmaceutical industry is already over inflated!!!!!! Every cost savings can help!!!! read more

Told I could pick up a prescription in 20 minutes. Waited 45 minutes and was told there was no script. Argued for 5 minutes and then they told me it wasn't started . Told it would be 20 minutes. Came back in 25 minutes and was told it wasn't started yet. I said I wasn't leaving until I got the script. Finally they did it. Incompetent. Not helpful. No one should ever use that pharmacy read more

New store as of last year. Very convenient in Venice. They said it would take 20 minutes for my prescription. I settled in for a good read of a magazine. After 10 minutes, it was ready. Thanks CVS. read more