I used this CVS for 2+ years & then all of a sudden they put a new policy in place in the pharmacy with zero warning. Showed up to pickup my prescription & they said sorry can't fill it. They should have told all patients last month that this was coming. So I went right across the street to Monroe Pharmacy & they immediately filled it for me. I also didnt have to wait in a line that runs around the building. The 2 stars are for the coupons they offer & the cashiers are nice. I doubt I'll shop there anymore. read more

If you want to waste an hour of your life waiting in line for your medication this is the place! My doctor sent a prescription at 8 am and around 6 pm I went to check on it. The clerk at the cash register told me it would be another 40 minutes because they "got really behind during lunch." We just left at that point, finally an hour and a half after we left I got a text saying my prescription was ready for pick up. read more

incredibly long wait times for the pharmacy every day, at all hours of the day. expect to always wait at least 45 minutes to pick up a prescription. in line inside or in the drive through. read more

This CVS has a 24 hour pharmacy. They call me to let me know when my son's prescription is due for a refill. They have good customer service. It's a nice store. They have a wide variety of items, which is nice to browse through while waiting for a prescription to be filled. read more

CVS Pharmacy - Drugstores Near Me - Toledo, Ohio

i would give this zero stars if i could, very rude pharmacist and workers but no suprise the little kids working there follow their leader. they take a 12 week course on handleing meds and think they are doctors. the pharmacist is a complete azzhole!! every person behind the pharmacy desk is a complete b1tch! this is every single time i go there i get treated bad and after 2 years i had enough, i made a complaint to the state pharmacist board and i encourage all who have been through this with this pharmacy to do the same stae of ohio pharmacy board website go to the bottom of the page click "contact" and then click :make a complaint" these azzes need to learn a lesson! i demanded in the complaint to know the outcome. i dont know, but a friend told me those complaints are very bad for the pharmacist. i hope that b1tch loses his job!! he is lucky and ill leave it at that... that punk is very lucky i didnt go have a talk with him! read more

Have been going to CVS Toledo, OH for at least 8 years due to Insurance change. The Pharmacy has consistently got worse. I don't think they know what customer service is. Today I a cashier was super rude to me. All these years I could pick my husband and my meds in one transaction. Today I was told the cashier could not do that and I had to do separate transactions. Which was ridiculous after a 20 minute wait in line. With many people standing in line behind me. Instead of being understanding the cashier was rude with me. The excuse was we are over worked and understaffed because of the pharmacies closing. That has been the excess for not filling scripts correctly for the past 3 years. I would think if the pharmacies closing there should be plenty of workers. CVS does not seem to take care of staff or customers. CVS should consider customer service training. The sad part is this was not a young new employee. read more

NEEDS ZERO STARS FIND SOMEWHERE ELSE TO GO THE PHARMACY IS BEYOND TERRIBLE!!!! they don't answer the phone, phone rang for 40mins and STILL no answer. Prescription was in process all day long, 2wks postop and had to go up there just to get it filled, told her I was waiting for it went to get food and they were closed when I got back....I had no clue they started closing at 8. whoever was back there insisted she told me they did which she did not she definitely had me confused with someone else but that didn't stop her from getting smart and not here I am in SERIOUS PAIN. read more

Two pharmacy visits exactly 1 week apart with both of them having a wait time of over 45 minutes. This is with having called over an hour ahead and receiving verbal confirmation that the prescriptions would be filled and ready to go 30 minutes before I even arrived. I was 1 of 5 people in line as we all waited time and - no joke- every single one of us had an issue with pick-up. This is on top of having commonly dispensed meds out of stock on a regular basis. read more

Beth, on the night of 10/21/21. You was SO patient, while I was trying to figure out why my ExtraCare card was not coming up. You exhausted ALL options. And found my account! Keep up the great work! read more

I hate this place with every fiber in my body. I was told that a prescription would be ready, both by the automated system and physical pharmacist in 30 minutes. I waited 6 hours because I had to work. The drive thru line touched Douglas and poured into the street. I finally made it to the window and the person told me they needed an hour and would send out a text alert when ready. I never received the text. Several days passed. I just transferred my RX to Costco because I knew they'd get the job done. But, having Paramount, I am FORCED to go to CVS or pay out of pocket anywhere else I go, which is BS. The staffed is over worked, probably under paid, unstaffed, and do not care about their patients. It's sad. read more

Britt said she's the manager and she is the rudest more disrespectful employee ever. I will never shop here again because of her. I'm inclined to believe it's because I'm a minority that she was so nasty to me in front of all the customers that she so rudely talked to me in front of. I've never been so embarrassed and felt horrible because of her treatment! Unbelievable!! read more

This pharmacy takes forever. It doesn't matter if you go inside or do drive through to get your prescription. I've been waiting for 30+ mins in the drive through now and there was ONE CAR ahead of me. I know I sound like a Karen, but I really mean this. It doesn't matter if you go in the morning, afternoon etc., it takes forever. I have been meaning to switch pharmacies and today was the straw that broke the camel's back. read more

This place sucks so bad. Why would I bother to write a one star review of a pharmacy you ask? Let me tell you... I'm sitting here, with time to waste. Because these people have no respect for my time. Tell me a prescription will be ready in an hour. I know better. I wait an hour and a half... nope not ready. Are they sorry? No. Why should they care? Why bother complaining? Because I am sitting here? Thanks CVS! read more

I have prescriptions I need filled every month, and they can't get the job done. Every month it's something. "You just had this filled two weeks ago". (I did not). "Computers are down." I don't remember the last time I walked in with a prescription and walked out with my medication. They used to be a decent pharmacy. Since Paramount dictated that all their patients had to switch to CVS it's been nothing but hassles trying to get my medication. read more

If I could give no stars , I would've. Horrible experience, after waiting for 1 hour I was told my script was almost done . No one made eye contact with any of the customers. A black woman there waited longer than anyone. read more

Very poor service. When prescriptions are auto renewed, they send a text stating they are processing and when you go in to check the status, or call they say they may not get the prescription in and the customer may have to drive to another store and pick it up.. they don't care. There is always a wait and no one knows what is going on. Ridiculous!! read more

Run away fast from this pharmacy. They ignore phone calls and fill incorrect prescriptions. Take your business to CVS in Toledo Target instead. read more

Staff is friendly, helpful . Cvs App gives good discounts, cvs bucks . Manager / corporate will not clean the parking lot , landscape . Pile of leaves has been next to front door garbage can for months. Sidewalk is trashed read more

Held on phone for 30 minutes trying to find out if prescription was ready. Finally just drove to store so far waiting over 20 minutes and 3 people in front of me. read more

DO NOT USE THIS PHARMACY!!! I wish I could give this pharmacy ZERO stars. Extremely rude staff, pharmacists that are incredibly unprofessional (seeing the other reviews, this is not an isolated incident), and unwilling to assist a customer. Save yourself the hassle and go to CVS in Target at 5225 Monroe Street. Will NEVER go back to this pharmacy. read more

Whenever I get prescribed medication I usually just pick a random pharmacy, usually a Walgreen's or a CVS. I think I will have all future prescriptions filled at this location. The staff is friendly, almost like they're getting high on their own supply. I appreciated the fact that Laura gave me a personal phone call when my prescription was ready so that I could get some errands done. My health insurance is through the University of Michigan so I'm used to having to make a few calls, but at this location they can handle all that for you. I realize greeting customers as they enter a store discourages theft, but the hello's seemed genuine enough, and the store looked clean and well-stocked. The restrooms were spotless as well. read more

Says they are a 24 hour pharmacy however when you go In they say they system is down. Of course not the first time CVS has been caught in scandal of lying to customers read more

My insurance company made me switch from Rite Aid to CVS. This Pharmacy is the most frustrating I have ever experienced. The staff are rude and impatient and not helpful. They seem to be bothered by every question or request. This is not based on one experience but an entire year worth of dealing with this Pharmacy. I just waited in line for 45 minutes at the drive-thru and I would have left except that the Lane traps you in once you have gotten in line. I can't wait for an employer switch in insurance companies and go back to Rite Aid on Secor at Central. I had used that Pharmacy for more than 10 years and the staff is helpful, friendly and genuinely interested in the well-being of my family. Shame on CVS read more

Horrible nasty pharmacy especially "Angie". I had been so I'll for 2 weeks and on Thanksgiving day had to go to urgent care and get med filled ...only open place was CVS in Toledo Douglas and Monroe. I left in years because "Angie was having a bad day!". read more

If I could rate this CVS zero stars I would. I tried to call and get my prescription filled at this location, because I'm currently in town for a month and this isn't my usual CVS. The pharmacist I spoke with on the phone was genuinely the rudest person I have ever conversed with. The audacity she had to speak to me the way she did was horrendous. Don't even try to call here if you don't have to. Just trying to spread the word and some holiday cheer and she topped the Grinch for being the biggest scrooge this holiday season. Ba humbug, she can't tear me down. read more

People at the front counter are nice, pharmacists have an inferiority complex about actual doctors. Prolly because they have been held up more than once they can only get bottom of the barrel (wish I could give a 0) read more

This so called pharmacy is a patient's worst nightmare. Per our insurance company we were told to stop filling at cvs and go to kroger instead. I submitted all the info a month before and thought all was fine until my husband needed a refill. Guess what? Kroger had no record of the transfer except for 1 med and he takes 13! Shame on you cvs for your utter lack of ineptness. When I get this straightened out I look forward to never having to deal with your sorry behinds again. read more

There is a "pharmacist" named Tiffany that needs a major attitude adjustment. I've never met such a rude person in my life. She acted like everybody bothered her for making her do her job and was very nasty to customers. read more

If I could give this location a negative 5 stars I would. This location is a joke. Don't go here if you want your insurance or address protected. The staff here allowed someone to fill prescriptions using my 21 month old son profile and insurance. Was even told they verified the address by repeating it to whom ever used my sons information. Funny thing is, I received the txt that a scrip was ready for pickup. And when I called them to let them know they were committing fraud they told me there was nothing they could do about and it was my and my insurances fault for not catching it. I live about 3 hours away from this pharmacy. This place is a joke. read more

They actually deserve no stars! Have had nothing but the worst experience ever from this location. I have been a life long CVS customer but officially will no longer be using CVS. The Pharmacist on duty today refused to fill a prescription that was phoned in by my physician two days ago. She stated that since she did not speak to the doctor, she would not fill this prescription. On Tuesday Aug 25, 2015 my prescribing physician ordered a refill for medicine that is required in order for me to complete a treatment that is required to heal on ongoing medical issue that may result in amputation if treatments are unsuccessful. Tuesday evening I attempted to pickup the prescription but was told by the intern on duty that my insurance would not authorize payment this soon and that I would need to pay out of pocket. I would however be able to pick up the prescription on Aug 27th. So I waited two evenings as I had just enough to get me through this time period. Today Tiffany Brose the pharmacist on duty refused to release the prescription as she said she did not speak to the doctor to have the authorization...mind you on Tuesday, the pills were in the bottle, the bottle was in the paper bag, and the prescription notes were stapled to the bag with a statement of the insurance statement or that I could self pay for the prescription and the cost would be $12. Suddenly, the prescription is missing and Tiffany has made me out to be a drug addict. She refused to even approach me and instead loudly spoke about this prescription and my peronal information behind two counters away. If she had been professional and approached me to speak regarding this matter in one-on-one setting, I would not have been so upset with her. As I was leaving, she rudely yelled "have a good day", so my response was "do your job"! The customer service associate at the front of the store stopped me on my way out attempting to correct the issue as she could hear Tiffany being rude and my response back to her. I contacted CVS corporate to attempt to have this issue investigated and the corporate pharmacist was rude and raised her voice at me, several times I had to tell her she did not have to speak to me with "that tone". Since my doctor has spoken to a pharmacist at CVS on Tuesday Aug 25th, he states that he does not want to contact them again as he feels they are being medically negligent. All I can say is that I hope within the next few days my leg does not become more of an issue or CVS and Tiffany Brose will be receiving paperwork regarding legal action. read more

The only 24 hr drug store in a 30 or 40 mile radius and tiffany brose, the pharmacist on duty last night, between 12am- 12:30am had an attitude and told me my son's prescription for pain medication couldn't be filled. "The prescription is invalid, I can't fill it." She said something was missing on the prescription rendering it invalid. She was extremely rude and refused to even call the hospital he'd just been discharged from. At 9am I took the same prescription to riteaid and the medication was filled in 6 minutes. Six minutes! After he suffered all night long, without pain meds after an emergency apendectomy because Tiffany Brose was either too lazy, had too much of an attitude, or possibly lacked the actual knowledge to fill the prescription. My personal opinion is the medication was a narcotic, and that's why she had such an attitude about it. It was accompanied by a strong antibiotic which is pretty normal for a child who just underwent an emergency apendectomy. I will never use this pharmacy ever again and I will be filing a formal complaint with the pharmacy board as well as calling CVS corporate. I've never in my life been treated with such rudeness, disrespect and lack of compassion. read more