There is always a long line for the pharmacy. No matter the day or time of day. Just one cashier…read morewho has to search for every prescription. So disorganized.

The pharmacy consultation area is helpful. And they guided me to exactly what I needed. Great…read morecustomer service.

My 2 year old loves going to the "farmers" because she gives him a sucker lol The head pharmacist…read moreis so kind and knowledgeable. I'd say in some instances she knows more about my medicine than the prescribing physician. And no judgement, which is important to me. The entire staff is friendly and compassionate. Support your local farmer-cist!

I came here for a rapid COVID test prior to traveling to visit my parents for the holidays. Making…read morean appointment was easy, and I had no problem paying the $90 fee for the test since the results come back quickly. When I arrived, the pharmacist was able to see me quickly. My only complaint is that I had to wait for over 20 minutes to get my receipt when I needed to drive back home and get back to work. I ended up being late as a result. If I could have a wish granted in this situation, it would be that this pharmacy issue digital receipts once the patient pays online, and also not make the patient wait for a physical copy of the test results and receipt when a digital copy and phone call suffice. That said, the staff were friendly to me and I appreciate them helping me out when other pharmacies like CVS are overwhelmed with people trying to get these tests, and have a much longer result waiting period.

The Walgreens app and the service are not connected. Further- the attendee was virtually gloating…read morewhen they said insurance hadn't processed it yet. I said that I get medicine fill there all the time- surely you know I'm covered (just picked up medicine there days ago). Lady said , so reee.

How is it that I put a rx in on Thursday morning, the automated system tells me it'll be ready to…read morepick up on Saturday at 11, and then it's "not ready" on late Tuesday afternoon? And while I'm standing in line, I get a text that it's not ready, days after it should be. And I waited in line for a while just to confirm. Walgreens in general are such a waste of space.

Went to the customer service desk today to purchase postage stamps; there were two elderly people…read morein line ahead of me. Serendipitously, one of them was an elder from my church. The woman in customer service was festively dressed with faux antlers and holiday earrings. With my church elder, who was purchasing power ball tickets, she was clearly perturbed. She was on edge with him and slightly disrespectful. He did not understand the payment arrangement; but she did not have to be so irritated with him. On to the next customer; it was an elderly woman wanting to cash in a winning ticket. The customer service woman chided the poor woman telling her that the ticket wasn't registered and she would be getting no cash payout. I seriously doubt if the customer even understood why she was not getting any satisfaction for her winning ticket. I did not like the way she was being treated. The process was laborious so I went to the express checkout where Tracey got me a book of stamps with no wait. She chuckled and shook her head with chagrin over the customer service woman's behavior. Anyway shame on her; she clearly needs an attitude adjustment especially at this time of year. Kindness goes a long way. Please respect our elders. They are people of value too.

It works for what it is. Am not pleased about the new bag tax, but local government has to get its…read moremoney all ways possible. Right now inflation and also food in smaller containers, hurts my wallet a lot. What's left of it. As a thrifty guy I usually get fruits and vegetables from Asian supermarkets, or Aldi and Lidl. Here the quality is super, but at the price it's nuts. Giant is most often cheaper than Safeway. That's their main competitor. This one is clean and relatively maintained. Polite employees although a lot of self checkout stations. Not sure what to put down on my 1099 form as this is work. All jokes aside you can do okay when shopping here.

The pharmacist at Walgreens is amazing! Always super friendly, professional and he knows everyone…read moreby their names! Give the man a bonus!

My family has been going to the Walgreens Pharmacy on Port Royal Road in…read more Springfield for years. I cannot say enough good things about this pharmacy and the people who work there. I have been to the other "big" pharmacies, and there is no comparison. The service here is impeccable. I rarely have to wait (which is important to me because my life is hectic and busy). When I walk up to the pharmacy desk, I am always greeted by name (as is each member of my family) before I even get to the desk! When special assistance is needed by me, they help me with a smile on their face. A large pharmacy I went to for years probably STILL doesn't know my name and always made me wait "2 hours." Not the case here. Khoa and Hue are both excellent pharmacists and SO friendly and helpful in every way. The front desk staff at this pharmacy are always friendly and helpful as well. It's so nice to feel welcomed, instead of feeling like a burden (like at other pharmacies). Highly recommend!

Two-level store attached to the mall. Makes for a convenient stop for everyday essential items…read morewithout having to go elsewhere after the mall. However, better signage that is visible and well marked would be appreciated in here. Like maybe as soon as you walk in from the mall? I had to wonder around and figure out the department I was looking for was on the opposite floor. Finally found a directory in the middle of the store near the elevators/escalators. Would have been great to know that and be able to head there instead of aimlessly navigating the floorplan for a while. I found that this location was lacking on a lot. Lacking on stock for one. A good amount of the shelves were empty or near empty with product. It is also lacking on space. It is hard to browse when you are constantly having to say excuse me or excuse somebody to get by. If it wasn't for the convenience of the location, I doubt this particular store would be open long as a standalone store. Best thing here, allowing you to go from one floor to the next.

I have visited customer service at the store twice including on 3/30/26, to report one of the…read morestore's shopping carts on my property asking that the store retrieve it. As of today, nobody has followed up with my request.

So I literally come to this location 4-5 times a month if not more but it's usually doing their…read morebusier hours so I failed to notice a lot. But this past week I went in during their not so busy hours and it was such an eye opener to how much this location lacks customer service. I don't get what ever went going above and beyond for your customers. But at least I can give a shout out to Jaanet (store associate) that actually helped us.

Walmart.com is designed to make money by cheating. I paid for my order, never received the item,…read morewalmart tole me their product was not for replacement or refund.

Do not come here for passport photos. We had to have our…read moreWalgreens passport pictures re-taken at the time of our passport renewal appointment since they weren't accepted. They were way off, which was surprising since one assumes that Walgreens employees should know the requirements if they are offering the service. Cashiers are not the friendliest nor very helpful.

This Walgreens pharmacy puts me on hold on average 20-30 minutes every time I call. Their app is…read morenever correct with regards to meds and refills. It Creates more problems than it solves. Drive thru service is ridiculously slow. And if u have more than one insurance they often bill only one.

This C.V.S. is stocked with all the newest products. They…read morehave the Dove Milk Swirls Vanilla Raspberry Creamsicle Bath Bombs. https://www.cvs.com/shop/dove-milk-swirls-bath-bombs-5-6-oz-prodid-2490071 .

I went in to buy a few things and get passport photos. Additionally I wanted to get film developed…read morefrom an old disposable camera. I waited in line while two elderly ladies struggled with their purchase- The cashier didn't seem to know how to help them. He then said, "You can use the self checkout if you want". Me- "I know that sir, I need film developed if you're able to help me?" Him- "There's no bag here" Me- "I have no clue what that means but ok." *Pay for my things and leave. If one of your services is down, put up a sign. I drove to this location for that service which is posted on your site. First world problems but still annoying.

I have been so impressed by the customer service of this location. They work to find a solution…read moreincluding contacting your insurance. I changed my insurance plan due to my awful experiences with their competitor across the street. Thank you, Cardinal Forest CVS!

Worst pharmacy ever. I would give 0 rating if I could. They don't know how to bill insurance and…read morecharge because of their ignorance and are rude and agitated when questioned. They are then reluctant to give the general manager's information. Shut this place and do everyone a favor. Heba is the gm and amineh gets the rude pharmacist award. Enjoy