I made an appointment at the Minute Clinic for 3:30 pm and was told to arrive 15 minutes early. I arrived on time at 3:15. At 4:11 pm, the single health care practitioner on staff approached me and asked what i was there for. I told her that I wanted her to listen to my heart, and that I thought I needed a referral to a cardiologist. She told me they don't do referrals and to go to the ER. I think it was pretty obvious I wasn't in any sort of emergency condition. If she wasn't able to see me, then she should have asked me what I was there for well before I took time off work and waited an hour in the waiting area. In the waiting area, every person had been waiting over an hour. One person came to sit down and said she'd been turned away during her appointment time at 1 pm and told to come back later. One person walked out after waiting over an hour to be seen. The staff member of the clinic really seemed to just be trying to get rid of me because she was too busy. I will never go to a minute clinic again, and neither should you. Actually, I won't even shop at a CVS anymore. I am seriously upset about how rudely and incompetently my time was wasted. read more