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CVS Pharmacy

2.4 (7 reviews)
Closed • 8:00 am - 9:00 pm

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2 months ago

Helpful 5
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4 months ago

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2 years ago

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3 years ago

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7 years ago

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7 years ago

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8 years ago

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Walgreens

Walgreens

1.8(22 reviews)
49.6 mi
•$

I was so surprised by the 1.5 star rating I just made a yelp to leave a review. The Rochester…read moreWalgreens is great, even when I dont show up to get my scripts they call and let me know I have until X day to pick up before its returned to stock. Even then it just means I'd need to call ahead of time to get them filled. A place like Walgreens in rochester handles literally thousands of prescriptions a week if not more all these people "I had to wait 20 minutes boo-hoo 1 star" "they were a bit short with me and didn't smile 1 star" are annoying. I have worked many a manufacturing/shipping jobs so imagine every order you pick and prepare is now dependant on if people show up and if doctors are auto sending scripts you don't want​ or not sending what you do need i imagine its hell on earth on the other side of that counter I once saw them dealing with understaffing and like half the people in a 10-15 minute line were loudly complaining or getting aggressive could you imagine being the one dealing with that? They've been great for me. Sometimes you have to wait a few minutes and sometimes your doc or hospital or insurance or whatever mess things up for you. It's American Healthcare and its a S show, and the pharmacists are doing their best despite it all. Take a breath, consider having empathy for the human beings who are providing a service to you, it's gonna be ok. If you hate waiting so much get your boring meds delivered, though obviousoy be wary that your meds will be left at your door not in your mailbox if you aren't there to accept delivery. If you have issues with the broader health system well congratulations and welcome to the resistance but you're directing your frustrations and ire in the wrong place.

A pharmacy is a pharmacy, and all will have problems, but this was very frustrating. I had my…read moredoctor send my script to this pharmacy because it's listed as 24/7 and I work nights, so it's hard for my to get to a pharmacy during normal business hours - I call to check on my prescription and am left on hold for over an hour and a half. No one ever picked up as once the clock hit 1:30am, the system hung up on me for the pharmacy's scheduled meal break. When I called the store itself to see if the pharmacist was in, I was informed that they would not be 24/7 all week - but the answering machine and the store's website don't mention this at all, and still act as though the pharmacy is available. An hour and a half on hold, and not once did the machine mention that no one was there. Just update the machine if it's going to be a week long thing, I've seen other Walgreens locations do it before, this was beyond frustrating.

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Walgreens

Walgreens

1.7(6 reviews)
23.0 mi

Got an appointment online for vaccination. Arrived on time. Was told there would be "quite a wait"…read more When I asked about time frame, was told between 30-40 minutes. Sat, sat, sat, sat, waited, sat. Finally was called up to fill paperwork out (mind you I had filled out info online as well). Had a gentleman come up and interrupt the person who was giving me my paperwork after 25 minute wait, he asked for walk up vaccines and was told they would get to him in about the same time as they quoted me with an appointment. Poor customer service and very limited services. Oh - and didn't meet their quoted wait time for the delay on my appointment time. From what they were quoting walk ups - not sure they treat appointments any differently than they do walk ups.

My 15 year old daughter today had her Tonsils and adenoids out. Got out of surgery at 10:45 was…read moretold she was getting her pain and antibiotics script as we left the hospital 4 hours later due to recovery time and to take them immediately at home . Got to Walgreens at 1:45 they told me " her script will be ready at 2:15 -2:30 pm because the pharmacist was on lunch" My husband went there at 2:30 they then told him the " pharmacist was in a convention and it wouldn't be done till 3:15-3:30 . " then my husband went back AGAIN at 3:50 pm and was told " IT STILL Wasnt READY BECAUSE HE WAS DOING FLU SHOTS" so he called me from the parking lot and I called with frustration because my daughter had been crying for hours in pain . They then proceeded to tell me that they had 6 FLU shots to do and they couldn't give me a exact time! after I said I would pick her script up and go somewhere else they then said another 20 min! This is uncalled for! Someone comes out of surgery and they need their meds right away and the Pharmacist is taking FLU shots over this! 3 times driving to the pharmacy is uncalled for ! I bet if this was his kid it be different ! I'm over Walgreens nothing but problems !

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CVS Pharmacy - drugstores - Updated October 2026

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