The biggest improvement would be firing the pharmacist. Somehow he believes that he has the authority to override a doctor's orders. I voiced my concerns with his supervisor. Nothing was done so nothing has improved. read more

I don't understand the bad comments here. They are super sweet and helpful. The lady at the drive through is especially sweet. I like being called sugar and sweetie. I have no idea why it bothers other people. She bends over backwards to help and calls me sweet names and uses her manners! Who the heck complains about that?!? I appreciate her and her exemplary attitude! God bless these folks! read more

Seeing negative reviews about this location(220 in Fleming Island) bewilders me.Everyone in the pharmacy,from the woman that greets you with "honey,sweetie,baby,beautiful,sugar etc. ,to the extremely professional and caring pharmacist,to the folks up front at the registers are just great.People who think these folks don't care and are rude ,should look for a stick that's hiding somewhere and pull it out.Oh, and everyone is entitled to an off day.Get over yourself. read more

Came to leave a review and was shocked to see negative reviews. I have had wonderful experiences with the pharmacist and the other staff in the pharmacy. The gentleman that works here is kind and at one point went out of his way to help me gain a larger discount so I could purchase my sons medicine when his insurance wouldn't cover it, I have always been treated with the utmost respect and always in a timely manner by all the pharmacy staff as well as the store associates. This is our go to pharmacy in town. read more

This is a convenient locale and has very friendly staff. We usually can find what we need, but with the pandemic and shipping snafus this store and others are sometimes out of items. Still, I check here first before going elsewhere. Do check expiration dates, though--I have had to return expired items if I am not vigilant. That has happened at other places, though, and a lack of staff in all locales to restock may contribute to it. read more

CVS Pharmacy - Entryway - Drugstores Near Me - ORANGE PARK, Florida

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The store itself is fine. The one star is due to the male pharmacist who I have had issues with twice. He does not listen or bother to understand what you're asking, he has a major ego and an attitude. I have complained to corporate twice now and no response. Very poor customer service all due to one person. read more

the only cvs pharmacy in my life that couldn't fill a rx from a physician in south florida. i was advised that, "it was location policy"... "they all run differently" #newsome . . note: i had no problem filling the same exact medication in another state by same physician... inside a target!! ended up in er bc pharmacist. read more

This location is terrible. But it's not just this location, all of CVS defines incompetence. I went here for a Dr ordered COVID test, waiting over an hour in the drive through. Was given the test kit with no instructions and told to come back with the completed test in 30 minutes because they had "delays" in the paperwork. I performed the test based on a cvs YouTube video since the person at the location didn't feel like instructing me. Went back 30 minutes later and dropped off test with paperwork. Waited the required 3 days for results and had to chase them down only to find out that the test I took was "cancelled" by the lab without any notice or warning. The best I could get what that it was not enough of a sample or otherwise not valid. And I would have to retake the test. Will not go to CVS ever again. read more

If I could give 0 stars I would. I work for a large health Insurance company in Florida and the pharmacist Mr. Sagge Patel is the worst pharmacist I've ever had the displeasure of dealing with. The field I work in is very customer service oriented like a pharmacy is and if I treated our clients or customers the way he treated me not only would I be fired, but our company would be out of business. He's a liar on a power trip with no honor. Avoid it like the plague. read more

pharmacist is not very pleasant and thinks he us smarter than your doctor- go to different pharmacy

I needed to fill a prescription for my husband. The pharmacy techs were kind and sociable with the customers. There was steady flow of customers. Although I needed the prescription filled as soon as possible, and no one was sitting in the waiting area, the female pharmacist told the tech, who told me, that I would have to wait for 1 hour before it was filled. I sat down in the seating area, and sure enough, they made me wait for 1 hour. One of the young techs asked the female pharmacist for a Friday off because his girlfriend was coming to town. She told him that he needs to ask with more advance notice (5 days was not long enough apparently). She eventually walked over to the schedule and it seemed as if she was trying to figure something out to make it work for him. Besides making me wait an hour, it did seem like a decent pharmacy read more

The pharmacy hours are not consistent. They seem to be short staffed. Don't bother calling first. It's a waste of time and energy.

I found an item on the CVS website and went there to buy it. Wasn't on any shelf so, I waited in line at the pharmacy to ask. When I finally got to the window, the tech said I'd have to go to a medical supply store. I showed her the item on their website and she said sorry... I don't know what that is. She was rude and if I could, I'd have given this store no stars at all. I'll never shop a CVS again. read more

Made an appointment for a flu shot. Go in was greeted get to Pharmacy they acknowledged me so far so good. Get to counter tell them I have an appointment was told they don't see it. I showed them my confirmation. The lady then tells me she needs my insurance card so I show her she has an attitude says no I need your medical card. I reply that Is my medical card she try en say no it's not. So I tell her I work on HR and I can assure you this is the card it even shows my copay and primary doctor. She replies well then it's not covered. Total attitude and disrespectful. I left went to Publix I gave them the same card guy says OK you were approved gives me my flu shot and I'm on my way. I will never go back to this store. read more

I was a First time costumer at this pharmacy today and it was horrible. Dropped off my 3 scripts to be filled & was told to return in an hour. I returned 1 hour & 15 later & was told to come back in 10 minutes. Came back in 20 & was told to come back in 10-15 minutes. Came back after 20 minutes and was told....they did not accept my insurance. Then they said I had to have a new pharmacy contact them so they could transfer my scripts. They said they were sorry but and I quote "it is what it is". Don't go here if you want to keep your sanity. Bad business and customer service. read more

They never have my sons ADHD medicine in. They always have to order it and it takes 3 days to get in. I asked if there was a way to see if any other stores had it in and they said that I would have to call. You would think that they had a computer that could make that easier! I asked this month if there is anyway that they could make sure they order more each month so that they had it in stock and they said no! This medicine is not cheap, it is a medicine that has to be sent in each month by the dr. I can not simply transfer this rx when they don't have it in stock. It is crazy that they can't make it a little easier on us! read more

Totally disappointed! I've gotten run around from CVS Specialty. I went to get info and help. Druggist she said no help not open for 5 minutes. She would not go 5 minutes out of her way to be helpful. I want a druggist who cared. read more

This particular CVS in Fleming Island, FL has filled a Rx incorrectly twice. Additionally, not just this one CVS, but at the "Corporate" level, they need a lot of help. You can have a ten day course of an antibiotic and after you have competed your ten days, get txt messages every other day trying to get you to refill the Rx when there are NO refills and aren't supposed to have it refilled. When you respond with "STOP" they resort to robo calls every other day and the way CVS sets it up, there is NO opt out. You are required to call their "Corporate" office which takes forever to get thru the automated system to actually speak to a person to stop the harassment. CVS, Stop stalking people! read more

The techs & Pharmacists do much better jobs than 4 years ago. After asking for help this month, they found coupons for 3 Rxs that saved me a total of $200!! The only hassle is frequent text reminders for refills, even after opting out for auto-refill. Nice people & always friendly & professional. read more

The pharmancy staff are rude and nasty.my kid was sick and after waiting two days they tell me they cant fill it because of my drug plan. This is the 2nd time they did this. Never again !!!!!! read more