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    CVS Pharmacy

    3.7 (3 reviews)
    Open 8:00 am - 10:00 pm

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    Walgreens

    Walgreens

    1.7
    (23 reviews)
    1.9 mi
    $$

    Pharmacy is inept!…read more Called in advance of driving there and was advised prescription would be ready by 1:15PM. Arrived at 2:30 and it's still not ready and that it would take another hour! I will not use thos store again!!

    If I could give less than one star I absolutely would! Two days ago I picked up my waggovy and…read moredidn't notice they filled the wrong prescription strength! There were two on file they filled the .25 percent when it should be 1.0. I explained this to the pharmacist and he proceeded to tell me well it wasn't my people's fault! I asked him why it takes 2 hours waiting behind 2 cars in the drive through to get your meds! He said well you're the first to say anything! I said sure call me a liar! He then raised his voice and said sir I said nobody has ever complained! I told him it's literally a running joke if you half to come to this pharmacy and go through the drive through you better pack a lunch! I told him he had a lot to learn about customer service and deescalation! He just looked at me! I told him forget the meds I will just go to cvs. He said that's absolutely fine! Worst experience at a pharmacy ever! The pharmacist obviously lied they have cameras all over the place and he knew people are waiting over an hour getting medication in the drive through! Walgreens needs to just close this location and regroup! They obviously can't hire enough quality employees! Don't go here under any circumstance!

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    Walgreens
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    Walgreens

    Walgreens

    1.6
    (5 reviews)
    10.4 mi
    $$

    This is your average Walgreens on the corner of NW 23rd and Meridian in OKC. The customer service…read morewas lackluster. When I was in, there was one cashier in the Photo Booth section. I guess she had to run the Photo Booth as well as cashiering. It was understaffed.

    I had the most horrific experience here! I was given a QR code by fed ex for a return shipment.. I…read morewent to the Photo Center, I was there for 5-10 minutes before getting help. Catalina came to help me, I've never experienced horrible customer service like this.. she got an attitude telling me Walgreens couldn't scan QR code's for returns. I read her the email that was sent to me giving me this location as the drop off.. I also was confused as to why would fed ex give us QR code's if it want possible to scan it. Catalina was super disrespectful, telling me I should go to another place that could help me. I asked for a manger the shift leader KIKI came. She too didn't know the process of retrieving the label via QR code. She tried scanning as a door tag, of course that wouldn't work because it wasn't a door tag.. I felt as if they never returned something with a QR code. KIKI the shift leader wasn't fluent, the only difference between her and Catalina was she easy trying and she didn't have an attitude!!! Then the light in the dark came tomiyah, as I was feeling defeated she politely told KIKI that scanning the QR code was an option. It wasn't listed on the machine like the other noticeable options drop off, pick up and door scan.. she explained you had to log into a different section. She took the device logged in scanned the QR CODE and retrieved the tag! This location is in need of SOME MAJOR TRAINING!!! Catalina need help with her customer service and attitude. If she didn't know how to scan the QR code she should've asked for help! She should've never made me feel as if I was asking her to do something impossible. I should've never felt as if her and I were in a battle for right or wrong. This is super unacceptable because I look like the combative person when in reality 2-3 employees weren't educated on the how's of how to handle returns PROPERLY! THANK YOU TOMIYAH, your professional, your apology meant the world! more importantly you getting the job done correctly was superb.

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    Walgreens
    Walgreens
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    Walgreens

    Walgreens

    2.4
    (7 reviews)
    0.1 mi
    $$

    This is the worst Walgreens I've ever dealt with. Their pharmacy is incompetent. I take one…read moremedication every 30 days. Every time I try to refill it they say the insurance company requires a pre-authorization from my doctor. Every month I contact my insurance company and they tell they have approved the refill. I have to call Walgreens back and tell them the insurance company has approved the refill. They put me on hold and come back and say they'll approve the refill. There is obviously some disconnect between them and my insurance company, but it's my responsibility to straighten it out. Walgreens refused to help or make a call the insurance company. This goes on every month! I have called customer service to report the problem and they apologize and tell me a manager from the store will contact me to help straighten out the problem. Today when I finally got everything approved, they told me my prescription would be ready in an hour. I went to pick it up and was told it was not ready and I would have to come back in 30 minutes. I drove 10 minutes home and receive an email saying my prescription was ready. I don't understand why they couldn't have gotten it ready while I waited. I went back to pick it up and asked to talk to the pharmacy manager. I explained my problem and was told there was nothing she could about it. I told her she was incompetent. She had been rude and defensive from the get go. She then called the store manager who listened to her story, never hearing my side. The manager asked me to leave and that they would no longer fill my prescriptions. I have never been treated so rudely by a company before. I immediately went to another pharmacy and had all of my prescriptions transferred to the new pharmacy. Never will I ever step foot in a Walgreens again.

    The pharmacy staff couldn't be less personable if they tried. Zero customers service skills and…read morealways rude.

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    CVS Pharmacy - drugstores - Updated August 2026

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