Recently, I contacted the Pharmacy and suggested that better packaging be used to ship frozen…read moreprescriptions. The owner, Anthony Westmoreland, got quickly involved and we discussed the problem. VERY SOON after, Anthony notified me stating that he totally agreed with me, refunded the cost of the prescription discussed, and rewarded me with a FREE prescription for bringing up the issue. Service like this has earned them my business. In addition, the Pharmacy's shipping method now includes dry ice packaging and a Styrofoam cooler. Just received the prescription and I bet the packaging can be reused to ship a frozen Italian Beef to my cousin in Omaha, lol.

It took one week for them to fill a prescription, I called after the first 3 days went by and they…read morejust kept telling me it was in process and couldn't give me a timeline when it would be done. Their reasoning was "because they were so busy" A week later it was ready, meanwhile I ran out of the medicine 3 days ago and have been without. I was sent here after my original pharmacy closed, who would have it filled and ready within 24 hrs and for less cost. I'll be looking for a different pharmacy again.

I really enjoy using Mathes Pharmacy and am grateful for their friendly and on-time service…read more The great services they provide are: *they will call you at an appointed time each month to automatically refill your medications. *they will deliver partial medication refills when the doctor office doesn't respond quick enough for any remaining medications. *they will deliver by the following day, if not the same day. *they have a store of health related products across the street, while selling such items in their pharmacy store. *I'd say the turn-over rate is relatively low. I've been using Mathes for two years and many of the same employees are still there. A huge plus! *signing for delivered medications is easy and quick. *they're quick to correct any errors, without any inconvenience to the customer. *a couple of times they ran out of a particular medication, which they restocked and delivered within a couple of days. *I think their prices are very competitive, if not better, than their competitors. A couple of times I called to compare prices and Mathes was definitely lower. They also price matched in order to keep my business. I loved that! I HIGHLY recommend Mathes. They're building a new store front. The new store is located in the same location - further back in the large parking lot. It's really nice to see local businesses pour money back into their business through expansion that'll not only help themselves, but benefit the customers as well.

We have used Mathes Pharmacy for several years. My entire family was always pleased with them. Last…read moreyear my wife's company was bought out. They switched our insurance plan, and Mathes was not listed as one of the pharmacies that we could use. We have a large family and couldn't justify paying the extra expenses to use them. So we were forced to use CVS, since that is the company that purchased my vehicle idea company. She was now an employee of the nations largest pharmacy chain. What we found was that this company was out of medications more than once. One time we had to wait a week and a half for a common medication to be refilled because they were out! 10 days without a medication, when there are numerous other pharmacies in the area owned by the same company. So fortunately CVS sold the company after a year, and we are able to go back to Mathes. As soon as my medications run out, I'll be there. Why go to Mathes? Because it's NOT a big box store pharmacy. You may not be wowed this it's customer service, but they are always friendly and very helpful. They will definitely take care of you. Plus they are local, which is a bonus to me. If you need a prescription delivered, they even have a free delivery service. I highly recommend going here. Skip the big guys. You won't be sorry.

It's probably a good thing that I didn't read Rene's review before coming here because I may have…read morehad an actual firearm (not a stun-gun) when I patronized this store. Maybe I had my concealed .380 pistol because Indiana and North Carolina have concealed carry permit reciprocity. Anyway, I was here because their ATM is in my network so I made a quick withdrawal. With that complete, I did a quick check of the store, purchased a bottle of water from the fridge and was on my way. This is a straight up classic Walgreens. Nothing special or unique about this one. It is as A-OK as any other Walgreens from Kissimmee to Fort Lauderdale. [Review 13505 overall, 824 of 2020.]

Walgreen's itself is not bad. The prices are high but limited selection of items is enough to cover…read moreneeds. I do like the reward programs. Pharmacy is a different story. Meds are always out and limited communication with customer and provider. If I could switch I would but retirement plan does not allow it.

Open 24 hours. So, you know, when you wake up in the middle of the night with a nasal cavity that…read morefeels like two fat hamsters have taken up residence, you can get nasal spray, decongestant, and a tub of ice cream to make it all better. The staff has always been friendly and helpful and there's usually a great selection of items. As they appear to be the only all night pharmacy in the area, the wait can be a little lengthy sometimes but there are plenty of aisles of randomness to keep you occupied while you wait for your prescriptions to be filled.

Love this Walgreens! They're always fast and super friendly! I ship packages here, and I love the…read morestaff. The manager is always very nice, too. Linda, Rita, Brandon, Sara - they're all gems at this store. I have no complaints.

Angela at the customer service desk has zero customer service skills!! Beyond rude! She told me to…read moreshush while I was helping an elderly lady with a question Angela couldn't answer! Do better WM! No wonder this store has 2.5 stars!

Placed an order online for some t-shirts that were on sale and received a notification within an…read morehour that the items were in stock and ready for pickup. Stopped by the store while I was out doing errands and parked in the designated spot for pickup orders. Voila! My items were brought out in less than 5 minutes. Signage was clearly posted. Online directions and app were easy to understand. Employee was polite and efficient. Nice to know this option is available, especially when I happen to have a time crunch.

The amount of anti-theft measures is understandable but also a little much…read more I understand if it were perfume or expensive items but locking $6 deodorant behind an anti theft device is crazy. And then the self checkout kept flagging a staffer and there were none around and the one at the other checkout just.. couldn't do it? So just not great.

This location is completely pathetic. Sign says they are open till midnight . No at 11:50 pm they…read morestop letting people in. They tell you they are closed . Funny sign said midnight. Then they are rude and threatening about it. Plus employees are just plain nasty and incompetent.

Just switched from the Meijer on Westport Road since I moved to Floyd's Knobs. They do a great job,…read morevery busy but usually have all 3 registers open.

This was my go to Pharmacy for over 10+years. Sadly, the techs recently hired are rude,…read morestandoffish and lack common courtesy and customer service skills. You should not be closing the gated window while saying "Here they all come at the last minute. God I hate people." This must be acceptable behavior as the Pharmacist (a bald man) walked by and said nothing to her. You should also address the customer waiting in line by asking "How may I help you?" instead of "Hello, are you picking up a prescription?" while said customer is looking at her phone as to avoid the disgruntled techs who are not happy that said customer showed up 15 minutes prior to closing to pickup a prescription. Good News though, I noticed all techs left the building at 5 minutes after, so their lives weren't ruined.

My doctor called in a prescription on 2/16/26. I have a serious medical issue. I was told…read moreinsurance would not approve and prior authorization needed to be obtained. (this is not a controlled drug) Approval was obtained with the help of my physician and I received a letter from insurance saying saying it would be covered as of 2/19/26. Kroger told me I had to wait until 2/23/26 for insurance to pay And they could not tell me what the cost would be. I had coupon for script at another pharmacy for $24.00 (no insurance needed) but I chose to remain loyal to Kroger and my physician's original prescription thinking I might incur even more delay. On 2/23/26 I called Kroger and was told they did not have enough to fill the prescription. Because the condition is serious, they filled part of the prescription and charged $53.00 with insurance. Today (2/25) I called to fill the remainder ( 2 tablets) and was told the insurance company would not approve it until Friday, 2/27. I explained I have a letter saying the entire amount is approved. The person on the phone proceeded to tell me that wasn't so. I have the letter in front of me now. I'm changing pharmacies. The new pharmacy tried to call but Kroger wouldn't answer. Been there done that more than once too. I used to like Kroger. This is all true. I'm only posting for the sake of others. I really don't need the stress and I'm sorry for the individuals involved, but this is so blatantly dishonest and people's health and lives are on the line. Shame on you Kroger!

I had to pick up a prescription here at those Kroger pharmacy. So I was in the area I got a little…read moreshopping and I dropped off the prescription here at this pharmacy and need to pick it up. The pharmacist was nice and quick and got the job done

They seem to be doing the best with what they sell and have (as of the date of this review) a…read moreNorton's Prompt Care back by the pharmacy. When I finally caught COVID in 2023 I was able to make an appointment and be seen within 45 minutes of finding they existed in this Walgreens. I use the Walgreens on 10th & Spring only because it's next to my Doctor and can usually just walk out of my doctors appointment over to Walgreens and then I have everything I need and go home. But the Clarksville Walgreens Pharmacy staff are just as friendly. I've seen people get very upset with them, but what needs to be understood is the pharmacist cannot make pills just appear. It has to be stocked at the corporate level. All and all I'm glad to have a pharmacy 2 stoplights away from my home!

Reason: as a Senior Woman the Operations Manager greeted me by saying my Last name. He asked one…read morequestion. I replied. Then he says in a bad tone."thats all I have for you" . Then I waited 10 more minutes to get what i came to walgreens for. I suggest he take a course in talking to customers especially SENIORS. I will go to the competitors from now on.