To start off I know there's an employment shortage & a shortage of things but there's really no need for dirty shelves & ignorant cashiers. All the shelves are so dirty it's horrible my hands were so dirty after picking up a few things I had to wash them after I left
I go to pick up my prescriptions & was told it would take 2 hours before they'd be done " now theses prescriptions were emailed in on the 30TH to be filled on the 4TH so they had it for 5 days to fill them". So 2-1/5 hours later we arrived at CVS I did a little shopping got some aspirin & a few other things another 15-20 minutes go by & I stand in line another 10-15 minutes so about 3 hours later I ask for my prescriptions they tell me they're still not done & I say "not in a nasty tone " I was told come in 2 hours it'll be ready someone said we got busy It'll be another 1/2 hour. I said excuse me I'm sry you got busy but I just drove 45 minutes to get here & you told me 2 hours & it's been 3 hours please do it right now & the cashier said there's other ppl in front of you waiting in a rude tone to me & then I said well I called in 3 hours ago & I was before someone who just walked in plus my doctor sent it in 5 days ago & it should've been filled first thing this morning & I shouldn't have had to call in to get it filled that's why I have my Doctor send it to you so I can have it ready & not just bring it in so I don't have to wait an hour or 2 in the store since I live 45 minutes away. The pharmacist filled it I still had to wait 20 minutes for it. Then the cashier was just plain ignorant when checking me out she had the nastiest tone in her voice. I wish she had a name tag on because I would call CVS head quarters on this on. read more