CVS Pharmcy, Moore, Oklahoma - Pharmacist - Trish…read more Hoping to not have to stop using CVS, but the Moore, Oklahoma store on 4th Street has really shaken my loyalty! Suki (my Epileptic English Bulldog) has to take Keppra & Phenobarbitol daily (she takes 2 Keppra's & 1 Phenobarbitol). I used CVS in Garl&, Texas since 2022 & moved to Quitman, Texas in 2023 & began using the CVS in Mineola, Texas. I loved the staff at the Mineola, Texas location. They were always (dealt with several different members of their Pharmacy) nice & professional. My vet could call in Suki's Phenobarbitol prescription without any issues & each month, I would drive to pick up her script. Recently I moved to Moore, Oklahoma. I called my vet & asked her if she could call in Suki's script to the CVS here in Moore (I had just drove down to Texas with my 3 English Bulldogs for their yearly checkup & shots) & she said sure, she could call in Suki's Phenobarbitol script in. My vet attempted to call in Suki's script & was met with a very rude pharmacist who told them she refused to take the script over the phone & told them they MUST mail in a paper script & did not give them any reason for her dem&. My vet called me & let me know what she said & let me know they would mail me a script to take in. I received the paper script a few days later in the mail. I headed into the Moore, Oklahoma CVS Pharmacy & went in to the counter with the paper script. The employee who was originally helping me was kind & I let her know my vet had been told she could not call the script in for my dog & so I had the paper script & brought it physically in to make sure there would not be any issues as the medication was for my dog's Epilepsy. The pharmacy employee began reviewing the script & I let her know I had previously been using the CVS in Mineola, Texas & she was able to find it & began trying to enter the script into the system & was having some issues. She looked over at a lady who walked up (she didn't introduce herself at all or even acknowledge me) & looked at the paper script for less then 20 seconds when she abruptly & rudely said, "No, we can't file this". When I asked why she stated there was an Oklahoma Law that prohibited them from filling a script from another state. I was in total shock as THIS IS NOT WHAT my Vet had been told when she had tried to call this script in a week before & talked to this Pharmacy! I was quite upset & asked the Pharmacist & the employee for their corporate number & the Pharmicist, Trish, stated she didn't know it & that I could go look it up! After close to an hour on the phone, I had made a complaint on Trish & secondly had an incident opened with their Corporate Pharmacy Division. I do believe this Pharmacist may have lied to me regarding the "Oklahoma Law" reason she gave me for not filling the script as I googled it & could not find any laws about a vet in Texas writting a script to be filled in Oklahoma. Also, the Corporate Pharmacy team did inform me that Trish did not make any notes on Suki's file about there being an Oklahoma Law as her reason for refusing to fill the script. She did enter a note on the file in their system with the reason being something about the paper the script was written on. This is what the Corporate Customer Service person told me, which makes zero sense because she NEVER said anything like this to me when she was rudely refusing to fill the script! I have a case/incident number with the Corporate Pharmacy Division of CVS & am waiting on their response. If this pharmacist lied to me, I sure hope they take very strong action so that she doesn't do this to another of their customers! I have been using CVS for years & until now have loved the experience & I want to continue to use them, but need Suki's script filled very soon as she requires this medication to ensure she does not have Seizures! Sure hope CVS Corporate does the right thing & very soon as I don't want to have to take my business to a different company, but will have to as Suki' must have her medication! In addition, I sure hope they take proper action with regards to Trish (employees like her can run a lot of Loyal Customer's off causing great companies like CVS to loose out on years of customer loyalty)!

Waiting for four days for an out-of-stock item. Every day the app says "Pick it up tomorrow"…read more Today, day four, it tells me to come pick it up. At the window, they tell me it's out of stock. Really? They have no idea what's going on. Now the app says pick it up in three more days. Nope, by that time I will have moved all my business to a local pharmacy, which I should have done all along.

Personally and professionally pleased with my pharmacy…read more My whole family has use this pharmacy. Unfortunately, due to a lot of major medical injuries and illnesses we have use this pharmacy quite frequently over the past year. Every visit I have had over the past year has been wonderful. I've had to pick up medication for my father-in-law, my stepson, my husband, and myself. The staff has always been extremely helpful and friendly. The pharmacist are very knowledgeable and patient when explaining the medication's. Every time I have called and they have been extremely friendly and patient. Even if they're busy and have to please be on hold they never seem rushed. I'm thankful to have a pharmacy so close to our house and so eager and willing to help my family. Also on the professional side of things it brings me great joy anytime an opiate medication has been placed that there is a disposal pack and information about overdose. I've worked in the Prevention Field for over six years (both suicide and drug overdose) and it's great to see Walmart doing a small but impactful part to help save lives.

Not a terrible Walmart by any means. It's a very busy store but I've never seen the lines more than…read more5 customers long. So not too bad considering how bad it can get at the much larger Supercenters. I like that they carry everything that I could need/want from produce to lightbulbs to propane and more. They have a small deli area, produce section, all the regular grocery and non-grocery aisles, they sell plants/trees for your garden, 2 Redbox kiosks and more. There's a pharmacy but I've never used it. (I highly doubt that it's as terrible as the other reviewer made it seem because every time I ask an employee a question I have no problem getting friendly assistance). And finally, they also have both self-checkout and regular belt lines.

so honestly, I did see the 1.8 star review on yelp and still decided to give this pharmacy a…read morechance. My medications were sent in by my doctor a month ago. I called to pick them up, none were ready. I finally got everything sorted out. when I did pick it up, there were three pills missing from one of my medications. will never be coming here again once I get this all sorted out.

The Walgreens at 19th and Santa Fe in Moore DO NOT GO THERE! My Dr. sent in 3 prescriptions during…read moremy appointment last Thursday. It is now Thursday the following week and they have NOTHING ready for pick up. I have tried to call the Walgreens for the last 3 days and cannot get through! I went in person to talk with a manager and stood there 25 minutes and still no manager! I have moved all my prescriptions to Walmart! I could be dead by now because of Walgreens! they do not deserve even one star!

I've always had bad experiences with this Walgreens, but with it conveniently close to my house I…read morewould overlook things. But today, the straw broke the camels back, most Walgreens have a sign as you drive up that they close soon a certain time for the pharmacist to go to lunch. And the pharmacist should be able to go to lunch, well, this pharmacy does not have any sign out front and we were in line to get our medication, and as we pulled up to the window she seen we were there and put the closed for lunch sign up and walked away. There is no way the Walgreens corporation sat down and decided this would be the way forward for them to go as a business model. This Walgreens needs to be closed.

I moved .5 miles down the street from Walgreens. I've tried to get 2 prescriptions filled 2…read moredifferent times. Both times it's been a horrible experience. From arguing about insurance when they were wrong to accusing me of trying to get a fraudulent script filled(not true) So I will personally go to CVS and be happy about it. Their customer service sucks!!!

Nice people here and they make compounded meds. Good prices and has a small business feel to it…read morewhich is nice.

We are so impressed with Meds & Moore, we were experiencing delays and stock issues with competitor…read morepharmacies before making the switch to Meds & Moore, we will never look back on chain pharmacies. Meds & Moore Is prompt with refills and new scripts. I never have to wait for service. Lance is always so personable and thorough with the drive through window service. We are always pleased with and thankful the team at Meds & Moore.

Needed some quick items. The older man at the register was nice. I had a gift for a dirty Santa…read moreparty, and he couldn't get the lock. I was embarrassed, but he just kept trying and making small talk. Great customer service and clean store.

Don't order pictures from here. They say an hour and lost an order and found them hours later. They…read morehave no clue what they are doing and the manager was extremely rude.