I've never had a problem at this pharmacy. The pharmacist was extremely helpful to me trying to get…read morea prescription changed from mail order to them. He called my screwed up mail order company 3 times trying to help me, after I had called them 2 times myself . We finally got it straightened out and I was very grateful that he went above and beyond! I am very satisfied with them.

Worst pharmacy on the Planet if I could give them negative stars I would. Scheduled covid Test…read moreonline. received verification email and text messages multiple times about my appointment showed up and was told there was a 'glitch' in the system and they don't do Covid test.

This Walgreens has to be the worst pharmacy department in my area. I waited for six minutes in…read moreline, in my car with several cars behind me, just to get to the window. Someone was being helped inside when done, the girl held up her finger to me to wait a minute and proceeded to move empty crates across. When she finally got to me, I asked if it would was more important to move crates then help the five cars lined up. Her reply was she was the only one there. It's Monday afternoon and there is no help in the pharmacy. This is not the first time, I've just finally had enough. I'm moving my account elsewhere.

This pharmacy is the worst I've ever experienced. It takes days to get a script filled. Even on…read moreimportant medications they always seem to be out. It's also very expensive for medications. The staff do not seem to care about their customers either. Very disappointed.

I want to say this Walgreens has some of nicest people I have ever encountered. I would like to…read moretake a moment to compliment some employees. Their names are Chimera (team lead), Caryn (associate), and Kristi (the pharmacist). All three were so helpful and kind and patient with not only myself but others as I was in the store. Chimera also is very good with the staff and definitely is a leader. She also went out of her way to help me find what I was looking for. Great job Walgreens in Mentor.

This has got to be one of the most incompetent pharmacy that I have run across. I have been trying…read moreto coordinate my prescriptions for months now and everyone I talk to apologizes for the inconvenience, but they fail to talk to each other or fail to follow through. I will be shopping for another Walgreens, because my blood pressure rises every time I talk to them. Whatever happened to customer service and customer satisfaction? It's too late for me, save yourself and go to another pharmacy.

The pharmacists and technicians are unbelievably rude. They screwed up my diabetes medication and…read morerefused to fix it and told me I should no longer use their pharmacy. They billed my insurance for a medication I didn't pick up and now I will be without this medication for over a month risking a diabetic coma. They used to be so good but have really gone down hill in the last few months. Their owner should be ashamed.

The gentleman that always works there is always so kind. That is why I go to this store. This…read moreafternoon about 4:45pm I was asking question to the girl up front, which I had never seen before. She was rude, acted like I was bothering her. I ask for the manager as he is always pleasant as is the day crew and she can out with a chip on her shoulder, picking food from her teeth. I'm done with that store :(

will never shop there again .... never , The front end is a dumpster fire . To many wonderful…read moregrocers in Mentor to waste my time here

Need to get some snacks and fresh produce for the Fam while on the road. It's kinda fun checking…read moreout regional grocery stores to compare what I'm missing back home and vice versa. Eagle's Nest children activity center is interesting. I've never seen a child care facility at a grocery before. I guess an older child would rather kick it with the computer or other fun kiddie activities instead of traveling up and down the aisles. I'm pretty sure my mom would have used this service back in the day, instead of dealing with me hanging off the cart, pulling crap off the shelves that she wasn't gonna buy. The strategically placed chicken pot pie signage got my attention, so I got one, along with some chicken strips. The good dude behind the counter assured me that the strips were good. He was right. The hot food I picked up was derishus. Pot pie was hearty and flavorful. I'm bummed there's no bottom crust lining the pie tin, but the top crust was delightfully light and flaky. Chicken strips were quite good...seasoned coating and moist bird, not overcooked and dry or sitting way too long in the display case. The gal at the checkout register. I don't know what to make of this one. Cranky, bad day, visit from Aunt Flow? I'm not from around these parts, so I don't carry a frequent shopper card. Other places either hook me up with the store discount anyways, or at least give me an opportunity to sign up. Not her. No store savings this time, pal. I wonder which card she pulled...the Pay Full Price card. Boo on her. Despite Ms Meanie on my way out, the rest of the experience wasn't terrible.

If I could give a half a star I would, the customer service or lack there of I received was very…read morenasty and disrespectful from management down to the cashier I will never recommend nor will I myself ever again return to this establishment

You can buy everything ya need to cook meth here....and a coloring book!!read more

Do not use this pharmacy. One of the worst customer service experiences of my life. Almost…read moredehumanizing. Went to the pharmacy to pick up a prescription with my sick 3 year old and was told it was not ready yet. I asked for an estimate on when it would be ready and was scoffed at and told at least 2 more hours. I tried to buy another item but was told "don't you see I'm busy, go away." Cannot properly express how disgusted I am with my experience at this CVS.

might be the worst pharmacy in north east Ohio nobody moves with a purpose in this place and could…read morecare less when u get the medication u need. they don't have a number u can talk to actual people from this whole place is poorly ran and executed probably wouldn't go here