If I c could rate them a zero I would. This is the rudest pharmacy I've ever been in. The one pharmacist refused to fill one of my prescriptions because it's a narcotic, and when my daughter saw how upset I was, (I came home and told her the pharmacist refused to look at me, and he loudly said he'd never fill my prescription) she called the pharmacy and spoke with the pharmacist, and that pharmacist proceeded to tell her that I am an effing liar, and I'm just a drug seeker I tried to speak to them in order to give them a little bit of my background as to why I had to take a narcotic. They still refused to fill it. My pain management doctor had to call them himself in order to get my prescription filled. It isn't any lof their business as to why I need it, but I felt so ashamed that I had to. I felt I had to explain to them the conditions that I have. It is really ridiculous when patients have cancer, and yes they make you feel less of a person. As I'm writing this I'm just so angry at his rude and judgmental attitude. My daughter called, not me, and the pharmacist gave her my health information. My daughter is an adult, obviously I'm an adult, and they violated HIPPA, by revealing personal information about me.
When I try to call to get prescriptions refilled, they hang up on me keep me. Im left on hold and they pick up the phone, just to disconnect me. Today was the last straw. I think I will be calling Morgan and Morgan as my doctor turned the pharmacist into Florida pharmaceutical board. The following month they again treated me horribly and my doctors office manager called them. Pharmacist was rude to her so she called and reported him to the board. I get there are some people that have an addiction to painkillers, but when patients have a true excruciatingly, painful debilitating disease, such as cancer, and that patient who has a terminal illness is made to feel like a homeless, opioid addicted, criminal. As I'm finally putting this on l yelp, it has truly occurred to me that the pharmacist indeed broke HIPPA, not to mention professionalism, and he wanted to know the reason I was taking this prescription. I believe I will be calling Morgan and Morgan, as that pharmacist still works there even though my doctor and his office manager reported him for several inappropriate comments, questioning my health conditions and not only am I going to seek justice from the pharmacy I will also sue the pharmacist in charge, along with CVS itself as many complaints have been made with no resolution. When patients truly are in need of medication, this store won't fill it. I'm so glad I have all the documentation, along w/ the recorded phone call my daughter made. read more