Location is convenient, employees are helpful, and there is plenty of parking. The store is clean,…read moreand aisles are wide enough to get through easily. We found everything we were looking for, with the help of employees.

run out of meds, cannot count, very slow, telephone take 30 minutes to answer and does not work…read moreefficiently

I just had a TKA a little over a month ago, and for those in the know, a TKA patient has to wear…read moretorture devices called compression hoes for over a month! The ones provided by my surgical center were not great, so someone suggested getting better quality and told us Access had a great selection. They do, by the way. They have every type of compression sock/hose you could ask for. However, that alone doesn't warrant a 5-star rating. What does warrant a 5-star rating is outstanding service! We've been there twice, and both times one of the employees followed us back to the compression hose section in the back to help us sort through options. They listened and were very knowledgeable, and on top of that, they went to the trouble of measuring my legs to make sure we got the correct size! That is super important because some of these things are pretty expensive ($40+), and if you open the package, they are not returnable (understandably). Looking around the facility on our way in and out, it looks like they have a pretty big pharmacy as well as a selection of general drug store items, as well as some bigger durable medical equipment (walkers, canes, wheelchairs, etc.). I hope I don't have to shop there for any of that stuff, but if I do find myself needing it, I will definitely check with them first!

Do not spend your money at this place! I bought a $54 pair of compression hose and they did not…read morework for my mother because they had feet in them and she needed the open toe. I told them when I was purchasing it that if they didn't work I would be returning them and they said as long as it didn't touch the skin it would be fine. I showed them that they had not been opened the sticker was not broken and the plastic was not torn and they still refused to let me return them. So now I'm out $54! AVOID THIS PHARMACY FOR MEDICAL EQUIPMENT!!!!!

Expert staff in the cosmetics department. Good selection that's well maintained. Love every part…read moreof this cosmetics shop.

Called this Walgreens on 153 in Hixson to ask if a prescription was in stock since my normal…read moreWalgreens said it would take at least 48 hours. The first person very rudely told me "they don't give out that information over the phone" but didn't explain why they couldn't , also didn't care to ask if i had a prescription. They put me on hold. 15 mins later a different rude person answered to tell me why they couldn't give me the information. When I tried to ask them if they could move the prescription from one Walgreens pharmacy to the next I was met with interruptions of every sentence to the point where I raised my voice then was told they would hang up if I didn't calm down. After getting the 2nd rude person to stop giving me all the reasons why they couldn't give me any information about whether I could fill my prescription at this Walgreens she ended the call by saying "no we don't have it in stock". Yeah got the answer I needed but also checked this particular Walgreens off my list of ever getting my business.

My mom shared this with me and although I had a little misgiving for mail order medicine. The…read morereviews looked fine so I gave it a go. I was able to get what I needed that was not Rx based. It arrived without a hitch and took my HSA card. I would buy again from them for sure.

Won't let buy just one medication one time. Got to promise you'll buy all medicines for ever.read more

This CVS pharmacy in Chattanooga is extremely understaffed, and the pharmacy manager has been…read moreconsistently rude and unprofessional. While one manager is kind, the blonde manager is dismissive, lacks empathy, and becomes impatient any time a customer has questions. This behavior is unacceptable in a healthcare environment.

Daughter went to min clinic, NP was rude and condescending. Seemed irritated we were there. More…read moreconcerned with filling out her paperwork. Daughter had been there a week before and unfortunately her Dr office was closed at this time and symptoms continued and she hoped she'd get NP she saw previous who was very sweet, since she saw previous symptoms and could compare. If this NP doesn't like her job, should find another job. It was evident by her body language and lack of empathy she was not happy to see another patient. We asked for liquid antibiotic and she ordered pills, just an overall not a compassionate visit. I know people can have an off day and maybe this was the case, but every patient should be treated with kindness especially when they are not being unkind to you!

This company plays games with peoples med. In 3 months, I had medication from 3 manufacturers that…read moredo not give the same results. When I ask where the they that specific manufacturers, they lie to you. CVS plays games with peoples health for profit, it's extremely sad, frustrating and disparaging when it's your health, being sold for profit. The male pharmacist at 3800 HIXSON pike is a liar, I will never use them again. F CVS

I like this store in it's own little city charm. I just needed some body repair supplies for I know…read moreI will be bleeding today or tomorrow. After all they say I'm not happy unless I'm bleeding. This store had just what I needed.

Wonderful pharmacy ! They go way beyond to help their…read morecustomers. Very friendly workers . I highly recommend Hixson Pharmacy to family & friends.

By far the best Pharmacy I have ever dealt with in my life... So very professional and prompt and…read morethe pricing is excellent!.... but that's not even the best part... Sarah and Savannah who work up front are the most fun technicians I've ever had the pleasure of meeting! They go out of their way to learn your name and even greet you by name when they answer the phone..... and smiling... Always smiling! I highly recommend you giving them a chance to earn your business... You will not regret it! Eddie McConnon

"What could improve" is the question asked for this review and CVS could improve by letting Heather…read morego. She is nasty, rude and harassed me yesterday when I was simply trying to do an Amazon return which I have done there a handful of times. She was yelling at me with her finger in my face in the store, when I decided to walk out and leave the situation she FOLLOWED ME OUT TO MY CAR TWICE!!! What kind of manager does that?! She continues to harass me when I was balling my eyes out trying to leave. CVS needs to carefully pick who they have in a manager position because the way I was treated yesterday was disgusting.

The manager Heather yelled at and harassed a customer for trying to do an Amazon return. She…read morefollowed her out to her car being confrontational. When they customer went back in the store to ask her name, she followed her out to her car again, yelling and standing in front of her car. CVS, you need to do better. This is horrible. You have people like that working for you and its not her first complaint, she's rude as can be. Harassing a customer is beyond what CVS should tolerate from an employee.