I mean the WORST customer service I ever seen. I'm a veteran and my wife is 7 1/2 months pregnant. I have a disability and called to check on a back brace. Had to call for over an 1 hr to answer the phone. When they did; they said they would "NOT" go check to see if they had any. Didn't even think to go check a price and leave me on hold, call me back... NOTHING. Just low vibrational rudeness at its finest. Need to demolish this location and rebuild . Disappointing to see such disgusting attitudes and I mean everytime we go there. Sad read more

The absolute worst pharmacy I have ever stepped foot in. My doctor sent in a perscription on a Thursday and unfortunately CVS was out of stock. I was advised by someone to call anotger pharmacy so they can get into connection & fax over my prescription to the new pharmacy. I did that immediately, only for them to never do that AT ALL. I waited on Friday..No fax was sent. My new pharmacist called Monday morning after the weekend had went by...No fax...He called Tuesday...No fax....Wednesday...No fax. It is now Thursday a week without my perscription!!!!!! After calling 3 times and speaking with what seemed to be the most incompetent person alive, it was faxed over at 3PM one week after it was suppose to be filled. Ridiculous read more

Seems they can't take phone calls or if you go there understand basic English language told them not to worry about a prescription that I took to Wallgreens (by the way they take phone calls and check up on you) two months latter they filled it and got paid for it. Walgreens tride and after research that's what we found out. DON'T use CVS Hinesville go to Midway.or ludowici pharmacy they take tricare!!!! read more

Just sorry there is not a zero. I am adding to the multitude of negative reviews. I called three days ago to see if my prescription was in stock and was told yes. Called my doctor and he sent the prescription. I went to pick it up and was told to come back tomorrow I am to early for the insurance. Once I verified they had it I went back the next day and they said they do not have any. I said I was here yesterday and was told to come back today and was told I wasn't here yesterday I don't know what to tell you. Aked for the manager who was as helpful as nothing. No advice,no sorry nothing. Place is useless as a pharmacy. read more

Desperately in need of my blood thinners, was told that I needed Walmart to request to move it to them. Walmart called and was ignored multiple times. Still don't have my medication that I need. Staff was very rude and I was hung up on multiple times. read more

Worst Pharmacy I've worked with. After waiting about 5 mins someone answered the phone and asked to put on hold. I agreed, 15 mins no answer had to call back in and again waited. The lady who answered the phone was incredibly rude. It seemed like I was a burden, calling only to annoy her. This same thing has happened multiple days. There are numerous occasions this has happened. read more

Pharmacy Tech's make me feel like I am inconveniencing them and in general the pharmacy is slow, I do like the Pharmacist's and front counter clerks, I am taking my business elsewhere read more

Poor customer service. Literally waited 20 min for a consultation when there were three pharmacist walking right past me. They were all rude except for the customer service lady (Black women with shoulder length straight hair) I prefer Walgreens, but I settled for cvs cause it's a lot closer to only receive this treatment now I see why no one ever wants to go to cvs. read more

Couponers clear the shelves of the great deals before us regular people ever get a chance to buy our toilet paper and paper towels. The employees are nice, though, and will write you a rain check for anything in the ads. read more

Great location but you have the longest wait ever an please don't have to wait until the next day because if you do they will definitely forget your order they did not give me all my meds or no reasons why i didn't have the rest of my meds an as a result i got real sick the next day which could result in a hospital stay i am a asthmatic patient not having all my or not knowing why i don't have my meds caused me major problems i got really sick i will never be going there again for my meds ..... read more

Poor Customer service and long waits seems to be a thing in Hinesville. Most of the business I go to hear I've gone other places and don't have a problem. I'd do my shopping outside of Hinesville if I were you read more

I just left the pharmacy and am requesting for my prescription to be transferred to another pharmacy. I understand that the staff is very busy but common courtesy of acknowledging that "someone will be right with you shortly" would be nicer , rather than completely ignoring customers . I had an issue with my prescription not being filled and my Dr. requested it this Monday. I have been there twice this week and it is still not filled. When I explained for the third time that my Dr. called it in twice already, one of the staff interrupted me and stated "No! They did not call it in." Very rudely. I've dealt with unprofessionalism over the phone, constantly being interrupted from another staff member in the past. I understand during these times that things are tense and stressful for pharmacy staff but more professionalism, empathy and patience wouldn't hurt especially when customers like myself have continued to patronize this business for years simply for the price and convenience. It's not worth the headache anymore and I like many others in these reviews have decided to take my business elsewhere. read more

I stopped in for a consultation. The head pharmacist (blonde & old). Did not greet me. I needed help because I did not want to take a medication that made me high. She was very very very rude and short with me. I really wanted to slap her and I am a very nice person. She needs a reality check in customer service and CVS is supposed to be my main pharmacist. I remember now why I go to Kroger's. read more

Wish I could give the pharmacy negative reviews. Never have they ever done anything correctly. I have waited days or hours for a regular prescription refill. Just to be told by multiple people at the pharmacy that they just have too many customers too handle. I've never had such bad service before. They basically told me they don't care of they keep customers or not... read more

Staff is helpful, but always busy. Would be better if more employees worked in the pharmacy. We go there twice a month, so they should know our name, but they are too busy to know their regulars. read more

Good little stop in Hinesville. I like to stop by CVS and grab a candy bar and a magazine. CVS helps me fight candy cravings. Good customer service. I really like the as seen on tv section. You can get your passport photo made here. read more

First pharmacy that the Pharmacy counter close early. My understanding a pharmacy store should have that service but if you are not able to have the prescription counter open your store should be a convenient store not pharmacy. Worst CVS ever the reason why Walgreens is number one. read more

Horrible. They will not listen, and they lose medical documents. Didn't seem to be organized at all, no communication between co-workers. Ended up having to go to a different pharmacy to get things done. read more

The rudest people work for the pharmacy. I walked up and they didn't even want to acknowledge me. They were all joking and laughing with each other. And I waited literally like 2 minutes for the lady in the front to take my prescription. She than looked at me like I was a bother and extended her hand with a shit face still not greeting me. Fuck that pharmacy!!! Unprofessional people. If you don't like customers get the fuck out of customer service! Bitter bitches! read more