Nirja Desai refused to give me a basic physical exam. They don't care to help their patients. Don't waste your time coming here. Also they laughed at me as I walked out read more

I'm here for a Flu vaccine and a Covid booster. I made an appointment. I arrived on time for my scheduled appointment. And at check-in was told it will be about 15 minutes. Why make the appointment? If I can't be seen at the scheduled time when I do my part...make the appointment, arrive at said appointment time, check in at counter... and the pharmacist can't see me for an additional amount of time? Why not just walk in and hope for the best? Apparently customers are here because they have NOTHING else to do and make appointments for the hell of it, not because it's required and fits into their time & lives. 2 stars because I assume I'm going to actually get the vaccines. Will change to 1 if I don't! read more

CVS Helotes is difficult to contact a Pharmacist direct, even to the point of no human interaction. I have used this pharmacy for the past 5+ years and have witnessed a decrease in service. The service has deteriorated to the point I am moving all my prescriptions to HEB. read more

Definitely a "you'll get it when you get it" attitude at the pharmacy. Showed up at 11:30, knowing the prescription my doctor sent over wouldn't be ready, but asked about how long. Two people working, one kinda thought about it, said it was locked up and the pharmacist would have to get it. Probably after lunch, I was told. Fine Silly me assuming lunch was around noon or so. Went back and arrived at the pharmacy at 1:28. All security gates are down. Small sign says closed from 1:30-2:00 for lunch. Someone should have mentioned the weird "lunch" time. I guess I'll get it when I get it. read more

Zero Stars - This CVS in Helotes, Texas is the worst I have ever seen. They can not keep a pharmacist on staff. There is a new one there every time I go. The staff are so busy that they come back as being very rude, unprofessional, and un-helpful. After a tonsillectomy and in so much pain, the pharmacist tried telling me they can't fill the pain medication prescription until the following day as they can't understand it. I had to argue many times to get it filled even though It hurt to speak. Every time you call, expect to be on hold for at least 10 minutes. I picked up a refill of a liquid medication. When I opened it I noticed there is a bug floating in it. When I called back I was advised that they can't exchange it without a new prescription from my doctor or taking up the last remaining refill. After asking the latest visiting pharmacist for the Pharmacy area manager I was denied and given 1-800-SHOP-CVS. Looks like it's time to start going to Walgreens. read more

CVS Pharmacy - Drugstores Near Me - Helotes, Texas

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The rudest pharmacy staff you'll ever meet I actually got a lady (Vivica) that rolled her eyes at me just because she didn't even know how to do her job correctly I had to tell her how to process it myself. Great training read more

I came to this minute clinic for an ear appointment. Waited over an hour and a half after my scheduled time. After deciding to just cancel, I walked over to the medicine aisle and picked up an ear cleaning kit. After purchasing the kit and returning to my home, I realized my card information had been stolen and used several times from the time I left the store. Do not come here. read more

Young brunette girl that works the evenings will make you get in line several times and even after they call your name that your prescription is ready, then you have to get in line all over again. Also my label to my eye medication was mislabeled. Please check and cross reference your pill number to make sure they did indeed give you the correct medication. Also strongly advise to go to CVS before 5pm. So you can get serviced by the lady that's there in the day time, she actually hustles, calls your name when your prescription is ready will immediately take your meds to the register and assist you right there. She doesn't tell you to get in the back of the long line AGAIN! read more

CVS Pharmacy - Eye drops in ear??? - Drugstores Near Me - Helotes, Texas

This place takes forever the only reason I use the Rx it's close to my house even with appointments it takes forever, you get a text saying your prescription is ready you still have to wait last time here I'll be using H‑E‑B plus from now on read more

Went in to the minute clinic with an ear infection in both ears I was in excruciating pain I was sobbing in the waiting area it was hurting so bad . The first person took my temperature blood pressure and weight . Then I was called in by the PA nirja desai she took my blood pressure put the blood pressure wrap on tightly and then pumped it so hard that my hand was purple . She proceeds to tell me that my blood pressure is too high and tells me to go to the emergency room she doesn't even look at my ears I tell her my ears are killing me I'm dying of pain here it's throbbing my whole head is throbbing from my ears and she won't even look at them . her comment is you won't die from an ear infection I said well will it eventually go away without antibiotics and she said well you're not going to die from an ear infection she never looked at my ears at all! My temperature was taken my blood pressure was taking twice I was weighed and I was charged $139 and walked out of there Furious of course my blood pressure is high because of people like nirja desai! Shame on you nirja desai, there's a special place in hell for so called health care workers who are as heartless like nirja desai! read more

The Covid rapid testing here is a joke.. or should I say, non-existent. I had an appointment for 9:30am. At 10:45am I was still waiting. There were other customers coming and going in frustration and a few that waited as long as I did. Do yourself a favor and find another location. "Minuteclinic" will waste your time. read more

Second time going to this CVS in Helotes and the same pharmacy tech guy helped my wife, on Friday, and me, today on Saturday at 3:40 pm Central Time. He was rude to my wife and to me. He showed poor customer service all around. He had only one emotion and that emotion conveyed the attitude that "I don't want to help you, you are a pain in my butt". If this guys keeps working there I'm sure CVS will lose pharmacy customers, with out us customers that guy would not have a job, maybe he needs to work where he has no exposure to customers! read more

The worst cvs ever, I swear to god don't come here for the mediclinic, you'll be waiting for 2+ hours for nothing. There's no reason to make an appointment you won't be seen by that time. I waited 2+ hours just to find out they didn't have the vaccine we needed. read more

This is one of THE BEST CVS I've ever been to, super clean & organized with amazing staff to help out when you need it. Pharmacy also does their best with handling every customer with care to make sure they get what they need. I HIGHLY recommend this CVS. read more

Went to the minute clinic there and ended up waiting an hour after I was supposed to be checked up on.

This is the worst run pharmacy I have ever been to. They are rude, short-staffed, and obviously are not happy in their jobs. My prescription was supposed to be ready at 9:00 AM. I arrived at 9:30 and was told it would be an hour. I returned at 11:30 and it was still not ready. I was at the drive-through and went into the pharmacy to wait for it while they counted. 25 minutes later they charged me the wrong amount and I could not get them to correct that. The thing that bothered me as much as poor service was at the pharmacist was not wearing a mask only a face shield. Face shields do not protect Customers from Covid like a mask does. read more

This CVS is really bad. Horrible service at this location! If you need a pharmacy, go to the Walmart near by, they're more efficient. And if you need passport pictures, go somewhere else too. I called before going there to get passport pictures and they said they took them there, but when I got there no one was able to help me. This is a bad CVS read more

We recently moved to this side of town and this is our new pharmacy. I have been very impressed. They call me whenever it is time for me to renew my Rx, which is great because I am notorious for running out before I get around to picking up my new one. The staff is friendly and we are always greeted when we walk in the door, which is kind of cool. read more

Fantastic staff that is always willing to help out and smile even when they are terribly busy. Helotes not having a small market where you can go in and out quickly has to make do with CVS unless you want to spend an hour at Wal-Mart or HEB. This is fast, convenient and for those tiny little emergencies like the one I had today - perfect. Plus the Rx reminders For someone with a busy lifestyle don't hurt, if anything, they keep me in check and my doctor happy since I don't miss any Rx. read more

CVS Pharmacy - Open until midnight which is great! - Drugstores Near Me - Helotes, Texas

Been using this location for years because I live nearby. Tolerable, but nothing stellar or outrageous. Prescription prices tend to be higher than competition, and the staff in the pharmacy is hit or miss. Got a call today from the pharmacy staff that had "questions" about my medication. I called back, was on hold for 25 minutes, then I hung up. Walmart Pharmacy on Leslie, here we come read more

Horrible management stay away from this store. Ordered a photo gift went back three times for it and finally someone told me the truth about why it wasn't ready. I bought an $80 photo book and they offered me printed 4*6 prints staples in a cheap binder. The manager repeatedly said I can come back and pick it up but every time I did it was the same horrible cheap book instead of the beautiful one I created online. The general manager Arias left me with a second incompetent person, went and grabbed a beer from the cooler, paid at a far cashier away from me and walked out without fixing the problem. Horrible service management and photo department. Stay away! read more

Drug store staff is clueless. Staff seems confused and they lose orders which puts them behind further. Only thing I like about CVS is it is an option over big box grocery stores for a gallon of milk and a couple of essentials. Parking is good but Mr Manager, please do your job and open the other registers when we are all painfully standing in line waiting! Thank you! read more

I came in at 8:15 to fill a prescription and called in to see if they were open. Nancy was extremely nice and helped me figure out if and when I could fill it. When I arrived, Amber the pharmacy manager then got on the phone and called in my insurance and said she would let me know if I could fill it through my insurance. I Sh*t you not 4 minutes later she calls me and says it's ready. What incredibly fast and friendly service I won't be going anywhere else read more

I went to this clinic almost positive I was coming on with strep throat... the lady at the minute clinic went by the protocol they have in place and did an at home cheap strep test kit that they mark up by an extreme amount. For some reason the test came back as negative. The lady chose to ignore my symptoms and complaints and not prescribe me any antibiotics. The next morning I wake up with extreme symptoms of the same kind and head to my PCP, who then immediately tells me I have strep throat and gets me on the right track. Do not waste your time at this vending machine health clinic. read more

The "Minute Clinic" should be called "Hour" clinic. We had to wait an hour to be seen. There was only the poor person ahead of us in the room. Two other potential patients left when the waiting became too long. I won't willingly return to this locstion. read more

Beyond helpful!!!! Not only did they save me money by telling me what meds I did not need and which ones would actually be helpful to treat my symptoms, the pharmacist took time to personally talk to me and go through and explain every detail without making me feel stupid. I am so happy I went to their store. With such great customer service I am feeling better all ready! read more

WORST pharmacy ever! They close before the hours say. They do not keep insurance info. Every time I come here I have to give them all of my info all over again. read more

This CVS almost never disappoints. The staff is awesome and helpful, and they almost always have what we need in a pinch.

Always a wonderful experience, especially with the pharmacy! They go above and beyond to help me, and I appreciate them! I really like this CVS, and can always find vitamins, medicine, and anything else I need. My favorite place to get candy! read more

Pharmacy is great. They are always hustling to get prescriptions filled. Never see anyone waiting long to include myself. They have only ever been out of stock on my prescription once... a prenatal. Recommend a lil' more help for that team as they seem understaffed at times. Aisles are always clean and I am always greeted at the door no matter the crazy hour. read more

Love this store. The staff is friendly, helpful, and patient. Everytime I have to pick up a few household items it been easy to find and well stocked. I haven't used the pharmacy portion. I will be going here more often. read more

I wish I could give it some negative stars because I would. All the pharmacists I have ever dealt with has been polite, helpful, and a pleasure to talk to. Not so at the CVS Caremark in Helotes. They act as though they can't be bothered to work with you. They are rude. They are disinterested. They have made so many mistakes that I don't even try to bring it to their attention anymore. I'm switching to H-E-B! read more

Pharmacy staff are rude and incompetent. Managers are worthless. Recommend finding another pharmacy.

Abraham was great and super helpful! He escorted my dad and me around the whole store, helping us find everything we needed. Great experience!! read more