I love this Walgreens in Copley, it is very small Walgreens so far, I know. the employees are…read moregreat, especially Saraniya, she is always help me a lot to get the products from the aisles, so I do not have to search for it. thanks to Saranya, keep up your hard and honest work, you so much and love this person always, you made my day. I was not finding the women stuff, then she tells me what i am searching and she came to me to help to find it the right one. thanks, again Saraniya. this is call really help to me. honesty I did not get it in another store too, but lucky with her help I got it. also, I bought today k cup coffee maker 80 percent off 23 dollars, the express one can you guys believe it.

The worst pharmacy you can go to. Always understaffed and it takes 20-30 plus minutes or more…read morewaiting in line every time. The employees are fantastic but management is terrible. Do not go here for your prescriptions unless you like waiting for a really long time.

I recommend that you get the CVS app if you wanna take full advantage of all of the sales that they…read moreoffer. I would also recommend getting GoodRx Gold as you will find the prices for prescriptions are typically less than what well care prescription drug plan offers you. The pharmacy folks are more than happy to rerun the price for you when you check out.

I've been using this cvs since September 2024, with a child prone to ear infections so we've been…read morehere many times and I have yet to have a single good experience with this pharmacy, with each visit being worse than the last. If you like getting spoken to like you're the scum of the earth and have a ton of free time to wait for antibiotics and over the counter meds this is the place for you!

Arguably the worst Walgreens in Akron and maybe in Ohio. I've been waiting 3 business days for a…read moreprescription that should have been ready immediately after it was filled out. I need my medication and they seem to not care at all. Two thumbs down

On hold minimum of 40 minutes, haven't been addressed in any way, they turned off their phones for…read morea 30 minute break and continued to keep on hold. So, before I've spoken to anyone I will have been on hold over an hour. Absolutely ludicrous policy. Update: kept me on hold for 2 hours and then they disconnected the call. All to call back and be put BACK ON HOLD. Please hire anyone to actually answer the phones

Sand Run Pharmacy are the best at what they do. Highly recommend if you live in or around the West…read moreAkron/Fairlawn area. The staff is friendly and really do know your name. Most of the time when I walk into the place they are already pulling my refill from the shelf to check out. They also perform some vaccinations which is very convenient during flu season. Usually in and out within 20 min. Give them a try... you will never go back to a large chain again!!

You know how most pharmacies ask "When do you want to pick this up? In a few hours or tomorrow?"…read more Not at Sand Run. When you hand them a script, assuming it is not for something that needs ordered, they have it filled right in front of your eyes. No need to come back. The pharmacist knows your name and can process insurance info about as fast as a Google search. This place is an Akron gem!

It's easy to get in and out of the drive thru here. The person at the window was pleasant and…read morehelpful. They were also efficient in retrieving what I needed rather quickly. There were two vehicles ahead of me and I thought the line moved fast considering it was late afternoon.

This is the WORST pharmacy! I called the pharmacy to see if my refills could be processed. This was…read moreon a Sunday. They told me they would be refilled on Monday and that they could be picked up Monday afternoon. My husband went by to pick up the scripts at 6:30 pm and they have NONE of them ready. This is the 3rd time I've tried working with them, and every time they screw things up. Someone is dropping the ball in a big way! I blame the managing Pharmacist. Poor customer service! We will be switching all of our prescriptions to another pharmacy. They are a total joke.

The pharmacy here is terrible. I literally just wanted to go into the pharmacy and get Mucinex D…read more The person helping the pharmacist at the counter. Pearl is completely clueless. If I didn't know better I think she was high or something. She works in the pharmacy yet has no idea about anything. Common cold medicines. I said I wanted Mucinex with decongestant and pseudoephedrine. She's like we don't have that we only have pseudoephedrine. The pharmacist who looks overworked and burned out, I was able to yell to her. You don't have congestion and pseudoephedrine together back there? She said you mean Mucinex D yes I said. Of course they have it. Pearl had no idea what she was looking for what she was giving me nothing. I got the Mucinex. I wanted the 600 mg and 60 mg but I was never asked what I wanted they just hand it to you and act like that's all they have. The Customer Service is basically you're an irritation. Why are you here is the feeling I got. The one bonus this place has going for it is it is a 24 hour pharmacy

The pharmacy has the worst service!! Although they provide 24 hours service, it may be more…read morebeneficial for better customer service if they had normal store hours

Ah, I love a good old-school pharmacy. And this is it. It's located in a professional building,…read moreso if you have a doctor in the building (like me) this place is uber convenient. My dermatologist handed me a prescription and I popped in here to have it filled. It literally took 5 minutes. They also sell cold beverages so if your doctor is running late you can stop down and grab a few cold ones. Very knowledgeable pharmacist who has a good bedside manner. And the cashier is a nice lady. 2 thumbs way up.

This is the worse drugstore ever. The manager, Ricky, is rude, unprofessional and mouthy. He has…read morea terrible customer service approach and has been insulting. The pharmacy itself does not keep medications in stock. I remember the day when cvs was a good drug store. Now, I wouldn't be sure if they went out of business. In either case, I'll be looking for another drug store.

Customer service is terrible!!!! The online system is abysmal & I called local store (91/Kent Rd)…read moreto get clarification. Was forced to leave message for a call back. The young man that did call back was not informed, he put me on hold 3-4 times to go ask someone else & not surprisingly he was not able to resolve questions! Every time I go into the store that pharmacy is grossly understaffed. But filling the space with bodies is NOT the answer, they need people who are informed, know the crazy CVS system & can actually answer questions. If you want hassle free prescription refills go someplace else.