I approached the counter not knowing exactly which part of the counter to go to since I only saw one guy with body language that said "don't talk to me." So I figured fair enough, you're not who I go to first so I then made my way down to where it said pick up. I waited, then I saw another woman so now they both saw me and didn't acknowledge me. Then the woman asked a customer behind me if he was there to pick up, helped him for awhile and then walked away. I said excuse me she acted annoyed and I asked about filling a Rx and she said "go to the computers". So I'm thinking go to the other end since the guy working was so adamant to ignore me. The woman and guy both watched while I went to the other end and noticed it was all closed off. No one said anything. I asked the guy there for help and he never even looked at me, while he gruffly asked "date of birth??" and then stated "you have nothing here" then shamed me for asking further questions about if they contact my dr or if I do. Ya know, simple WHAT I SHOULD DO NEXT questions with how to get my Rx filled since I'm AT THE PHARMACY.
I couldn't even hear the rest of anything he was saying. He was so pleased that I had to walk up and down trying to figure things out and that I now couldn't hear him while I was asking what to do next about my shameful "controlled substance". I never bother writing bad reviews but my skin is still crawling I'm so angry. There's no way to describe just how gross it was that they we're both so pleased to be unhelpful. I've worked in service forever. I get it and I certainly never expect anyone to be smiling and bubbly but this was purposeful disrespect. If they managed to upset me, I can't imagine how they're making others feel.
Walgreens for life from now on. read more