Consistent horrible service from pharmacy. Hard getting through. I don't regularly have…read moreprescriptions. But each time is some type of communication issue. Now I've been on phone for 15 minutes waiting. My app and phone system says I don't have a prescription. Its 4pm. My doctor's office says it was sent in at 2pm. Someone just picked up call for a minute and put me on hold. I was told last time I dealt with them a month ago, that their phone system had problems. That time to finally get to pharmacy, I had to direct call to manager who walked back to pharmacy to help me communicate. A couple of times that I was in store, I could hear customers complaining with pharmacy.

I was in the area and decided to get my covid vaccine because the store was empty…read more I walked to the back which is were the pharmacy is located to receive information. The one guy standing there, I had to ASK for assistance. I asked where the restroom was, to wash my hands. He point his finger in the direction of the restroom. When I got there, there was a code on the door. I went back to ask him what the code was, he turned his back to me. I see why this store was only given 2 stars. So, of course I didn't get the covid vaccine here

Needed expensive medication and was referred to Austin's for their more reasonable prices. I was…read moregreeted when I entered and directed to the pharmacy. My doctor had, in fact, not sent my prescription over. The pharmacist was super polite I waited in their small waiting area for my doctor to send the prescription, she let me know when she received it and was filled within minutes. While waiting, several people came in and were greeted, as I was. Two people wanted to get fitted for knee compression sleeves (there are "fits" beyond what walmart provides?!). Overall the service and prices here far exceeded what we've come to believe we deserve when going to the big, corporate pharmacies. Will be excited to come back again. Highly recommend. There is a parking lot around the building along with zero-entry for those with mobility issues.

My go to for medical supplies! The best with phone orders. I pick up but they do deliver for a fair…read morecharge. And their supplier is" in network" with my insurance, so my co-pays are very small. Recommend.

Brian is an exceptionally pleasant, helpful, caring, and knowledgeable pharmacist. He has always…read moremade me feel very special. Several years ago I needed special compounded medications for my beloved cat. He saw that I had trouble walking and came from behind counter and took pet carrier to me car. He has ordered hard to find products for me. Always ready with information and advice no matter how busy. He is the very best. I am a local customer. Rosa

Recently moved into larger store in same office complex- handicap accessible. HVPharm is a hometown…read morepharmacy. Friendly, greet you by name. The pharmacist, Brian, is always helpful with any questions in person or by phone. If not available he will call you back. I was recently surprised to find that HVPharm was the specialty pharmacy making specialized eye drops for my mother who lives an hour away. I was able to contact The pharmacy twice with my parent's questions and talk right to the my personal pharmacist who had made the drops. Only negatives: because they are small, you sometimes need to go elsewhere or wait (if you can) until the next day for less common Rxs. They do not have the hours of big chain pharmacies if you get an emergency night or weekend script.

Scanning has a royal pain!! I scanned a soda and did not use a bag but the system weighs the order…read more It was a pop, I wasn't going to dash with a cart full of filet mignon, for crying out loud!! There a two ways to use debit, but no, I couldn't use the pad like I do else where. Whoever crafted this self checkout needs to improve the situation!

Zero stars if possible, terrible manager, she has such a bad customer service, is so entitled and…read morerude the one with red shirt hair wearing a hat and a cane. I used to enjoy shopping here but her service is so poor that at this point I don't care paying extra and go to wegmans instead.

Found that this small pharmacy is very effecient. This pharmacist takes a personal interest in her…read moreclients.

I popped my head in the door to ask how to enter the building (it isn't apparent) and the woman…read moreinside started yelling at me. I don't think I've ever encountered this kind of rudeness. Odd. Very odd. And unnatural.

There is never a wait, the pharmacist and staff are always friendly, the prices are excellent, and…read morethe location is perfect. We left CVS at Target because it was a nightmare with a line over half an hour each time to pick up or drop off a prescription - no matter what time of day or night. Lykos is small and professional.

I am a prescriber. I love when patients ask me to call in their prescription to this pharmacy…read more Small business with great customer service. Always a better experience as a consumer also; I dread calling or visiting the large pharmacies such as CVS. We all need to support incredible small businesses such as this pharmacy.

I usually stop by to buy greeting cards now that a local chocolatier and card seller across the way…read moreshut down. And once in awhile I'll partake of their theater box deal. Anything else? Prices are really high on HBC items. Anything else, sir? Yes. Checking out can be painfully long. I stop by only when I must.

I was looking for a place to develop some disposable cameras so I thought I'd try this Walgreens…read morelocation, conveniently located on York Road. When I approached the photo department counter, no one was there. I found a manager who escorted me back to the photo counter and explained how to leave the cameras for development. The collection box was overflowing with orders which made me uncomfortable, but this guy seemed confident that my order would get completed. Great customer service here...........and hopefully my photos aren't lost. Haha

The Stoneleigh Austin Pharmacy just awesome in terms of customer service and we have all our…read moreprescriptions there. While there I noticed that they have a consult team of skin care/wound care nurses available at their Cockeysville location. I worked with one of the nurses at St Joseph's for years and knew she was outstanding and so made an appt when my husband developed a pressure ulcer. She was great and it meant us visiting their store in Cockeysville. What a great recourse for medical supplies and knowledgeable staff who can explain how to use them. Sue Curran is a great skin care specialist!

I came in a few days ago and went to the pharmacy. I didn't appreciate that the lady at the consult…read morereferred to me as 'them' instead of 'her'.

It wasn't very busy in the customer line but the cashier and pharmacist and pharmacy tech were all…read moreworking so hard! I think we often over look how hard people are working when things are super busy and the line is long. That store is always so busy! Everyone had a welcoming smile and was really moving!

I really don't know where to begin. These folks are truly great. They have been my main pharmacy…read morefor at least three years. They are always pleasant on the phone and in person and they have a web portal that lets me order my prescriptions 24/7. Then I get a text from them when they are ready to pick up. They also can deliver. They are closed on Sat. and Sun., but I can still order meds online. They close at 5:30pm M-F.

We use Towson Health Mart Pharmacy for most of our prescriptions. With multiple people on multiple…read moreprescriptions, none of which seem to ever be on the same schedule, it can be a lot to manage. Towson Health Mart Pharmacy does a pretty good job of it. What I really like about this place is if you can't get there during business hours, they will deliver locally. The turn around for delivery is pretty quick. This has definitely eased our burden, especially those days we realize we are running low. The Towson Health Mart also has local connections with other businesses. When I needed sedation medicine for my daughter's dentist, I just took the prescription in, left it with them, and they did the rest. My only minor complaint is that there have been a few times my wife has sent me in to grab something or she has gone herself, and they say there is nothing ready even though a call was made saying it was. This is usually rectified by a delivery later in the day (or the next day) but it can still be a bit confusing or frustrating. Overall though, with the amount of expectations that we put on Towson Health Mart Pharmacy, I have been pleased with our patronage.