Great service. Fast and professional. Great with insurance. Awesome staff. Always polite and…read morehelpful

I have been going to Banner Elk Pharmacy for years. The last couple of times I have gone the price…read morehas been much more money than I know it should be. Today when a prescription cost Me $15 at the Banner Elk Pharmacy I called up my prescription Insurance and said how much should this of cost? They said five dollars and change. Apparently the doctor did not write a diagnosis code. Before I left I asked the lady at the cash register did you use my insurance, she said yes? Turns out she did not use my insurance and she didn't take the extra minute to contact the doctor via text, email, telephone to find out the diagnosis code and this is supposed to be a family run business where they go the extra mile, what a laugh. When I spoke with the owner he said it is only a $10 difference! I said it is three times the amount my insurance said you should charge. He said it's only $10.00! He is totally missing the point. First it is MY $10 , not his and he knows what my insurance is, it hasn't changed in years and then hung up on me. If this is how a family run local business Acts I'll go to publix, CVS , Walgreens , etc. How unprofessional and rude of the Banner Elk Pharmacy. Some places are just getting to full of themselves and this is one of them

This one is a hidden gem for ice cream. You get a lot more ice cream for the bang of your bucks…read more This is a family run business and it does have their feel to it. My wife and I always come here for ice cream when we visit Knoxville downtown. Highly recommend anyone to give this a try.

We love supporting local businesses. We had delicious ice cream from @thephoenixpharmacy located in…read more@downtownknoxWe were warmly greeted by Levi, so cool he & Levi share the same name. The service was superb, my ice cream sundae was sooooo yummy! Levi enjoyed his vanilla ice cream in a waffle cone. The aesthetics were super cool! There is an actual pharmacy in the space too! And you know that we love JESUS and to see a "God Loves You" postcard from @vvbcknox was extra special too! Please always be reminded that God surely does love you. On this Memorial Day, we remember all of our service men and women for their bravery and selfless sacrifices. May we love one another; celebrate our differences and spread love with one kind word at a time. Thank you @thephoenixpharmacy for your hospitality and for making us feel so welcome:) We love your family owned business and hope to come back again one day. #phoenixpharmacy #downtownknoxville #downtownknox #eatlocal

Used to be the best around, but now different faces each visit and no one seems competent…read more Prescription called in by Dr. on Monday. Said could not fill til Wednesday. Then Wednesday said oh would be Thursday. When Greg ran it hands on it was 100% better.

Always have an excellent experience. I like the pharmacy because of the conscientious staff…read more.. excellent drive thru ... excellent on all counts re covid. I feel safe going there. Far less crowded..generally only one other customer in there. than big stores. And staff knows its customers by name!

Thank you for helping a family member in need! I am very grateful that you carry TheraFlu! Y'all…read morerock!!!!

Fantastic dealer! They thoroughly explored all options for power lift chairs and guided us through…read morethe process of selection. They maintain an excellent selection of chairs assembled, powered and ready for customers to try. They delivered and set up the chair and trained the primary user in operation of the standard controls as well as the Nirvana controls. The experience was very good and we highly recommend Cole's Medical Services to anyone needing durable medical equipment and especially a power lift chair. Thank you, Cole's Medical Services

Amazing service and such great people. Needed a wheel chair for the weekend for my mother to…read moreattend East Tenn Graduation ceremony. They were responsive for my needs and went above and beyond and even picked it up on Monday at our hotel because we were leaving Sunday and they were closed. Thank you so much for your incredible service highly recommend them to anyone!!

I love this place. It's one of those places you go into and you find lots of neat stuff you don't…read morefind typically. They carry a LARGE selection of Herbpharm tinctures (herbal concentrated medicinal medicine) which is amazing. They also have a punch card which avails you to some amazing discounts for return customers. This pharmacy is also a leader in providing medicine that was difficult to get during the pandemic. They also carry an amazing tea selection, and a respectable selection of healthier, hard to find choices of various food items such as pasta, flours, grains, sauces, soups, and frozen items. Add in the selection of medical equipment/supplies that you will typically not find in one place...it truly is a hidden gem. The employees are friendly and not overly pushy like they can be in other places.

Rude service in medical equipment. Taking something back is a nightmare…read more Compounding takes 24-48 hours. It's been 36. They can't find the Rx that was called in by the Dr. unacceptable.