Cancel

    Open app

    Search

    CVS Pharmacy

    1.9 (48 reviews)
    Open 7:00 am - 11:00 pm

    CVS Pharmacy Photos

    From this Business

    Recommended Reviews - CVS Pharmacy

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    a receipt in a car
    Patti S.

    Well worst service I've ever had at a CVS. Trying to do the instant photo service. Get to the end of my order and the screen says out of paper contact associate. A older grey hair lady with short hair had her back to me and I said "excuse me" as she walked away without any acknowledgement. Fine maybe she didn't hear me, but then she gets in her register and calls for assistance from another checker and says "I'm taking my break" as she looks directly at me. Ok let it go and I went to the other photo machine. Get to the end and get my printed receipt. Go to the printer and nothing. So I see another associate (Jamie) I asked her if I was supposed to do anything else because the machine wasn't printing the pictures. Without any acknowledgment she comes to the printer opens it up and closes it and says "now you wait till it prints". Nothing happened. She is now on the phone and comes back to the printer, opens it again and says I usually recommend printing to the one hour printer. I stated I'm from .... and can't wait an hour to which she replies "as I already said it is quicker for the one hour service". I replied you don't need to get snippy with me and she says "I'm on the phone with HR and I'm not getting snippy". At this point I said never mind and walked away as she said "I'm sorry if you felt I was snippy". What happened to CVS and the greetings in the store and nice customer service? So embarrassed by her rude response, lack of customer service or even a kind smile? Went to Rite Aid down the street first and what a huge difference! The gentleman came up immediately as I entered and welcomed me and asked if I needed any help. Unfortunately their photo machine was out of service and he kindly recommended CVS along with directions. That is customer service. CvS needs to provide training to their associates.

    See all

    Photo of Tim C.
    32
    24
    1

    7 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of P P.
    0
    2
    0

    7 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mike M.
    322
    111
    3

    2 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Lady running the photo section was so rude, it's not my problem the photo machine is broke, no need to take it out on me

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Horrible customer service at the pharmacy,they really do not care about people. I can see why they have such bad reviews.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Patti S.
    13
    55
    37

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Shri M.
    0
    78
    108

    4 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Wes S.
    12
    41
    18

    6 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Lisa P.
    32
    62
    49

    7 years ago

    Helpful 4
    Thanks 0
    Love this 2
    Oh no 1
    Photo of Deb S.
    17
    94
    1

    8 years ago

    Helpful 6
    Thanks 0
    Love this 3
    Oh no 1

    5 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Adam D.
    137
    34
    28

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 1

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Julie J.
    24
    169
    27

    6 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Amy S.
    1117
    2421
    20491

    12 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0
    Photo of M R.
    58
    35
    1

    7 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 1
    Photo of Beth M.
    2
    106
    4

    9 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 1

    6 years ago

    The store is always neat and clean. The new employees really freshens up the place. Excellent customer service.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Sandi B.
    145
    69
    2

    6 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kaera A.
    108
    24
    11

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 1
    Photo of T M.
    0
    3
    2

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Laura K.
    555
    29
    25

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 1

    7 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 1

    8 years ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 1

    6 years ago

    Helpful 2
    Thanks 0
    Love this 3
    Oh no 0

    5 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 1

    6 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    10 years ago

    If I could give negative stars I would. This CVS pharmacy has the worst customer service I have ever experienced!

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    Page 1 of 2

    Ask the Community - CVS Pharmacy

    Review Highlights - CVS Pharmacy

    The Staff at CVS pharmacy on Elm St in Auburn, Ca are a great group of people- The pharmacist has been professional and very patient with me in my move from Utah.

    Mentioned in 4 reviews

    Read more highlights

    Walgreens

    Walgreens

    (58 reviews)

    $$

    I have LITERALLY NEVER HAD A WORSE EXPERIENCE WITH A PHARMACY…read more My partner is a T1 Diabetic and they are trying to ensure he dies. COUNTLESS times they have screwed up his insulin pump order. He has now been off of his pump for 3 days and will be for another 3 days because they continue to find new ways to make the situation worse. We called in the insulin pumps Last Friday, Wednesday, we get a call saying it requires another prior authorization. I explain to the lady, she must have submitted the wrong order. She argues, I ask who the prescribing doctor is, she tells me. I explain, that's the wrong RX, please look for the one filled by Dr. Graham. She argues, there's no RX here by that Doctor (that's a lie). I move on because she's adamant she's right, and I'm not looking at her screen. I call the doctors office, get the prior authorization approved. Pharmacy calls, they NEVER ORDERE THE RX TO BEGIN WITH. So now we have to wait two days. I go to pick it up on Friday, as it's ready. Guess what? They ordered the wrong medication, like I told that dimwit on the phone! And now it's going to take 3 days to order the correct one. I am BEYOND DONE. I call my local pharmacy and get all of our prescriptions transferred so they can order the RX and we can get it tomorrow. BUT NO, Walgreens waits a full day before sending the orders over and now we can't get the prescription until Monday. So he will now have been off of his Insulin pump for 6 Full days due to the Gross Negligence of the pharmacy staff here. I will NEVER be coming back. If you or your loved one require life saving medication. Look elsewhere, because Walgreens will do everything they can to k*ll you.

    Horrible! A prescription was ordered at 6 pm by my doctor and they didn't fill it until the next…read moreday, even though they were open till 9pm. People get prescriptions like mine at night because they are in pain. This is terrible service.

    CVS Pharmacy - drugstores - Updated May 2026

    Loading...
    Loading...
    Loading...