Had a problem that started at this Cvs ... called today to resolve It. Bella was rude and could care less. Told me it's not her problem but mine. After asking to speak with someone who could help and leaving me on hold She finally put someone on the phone. That person looked up my information and helped me in a matter of moments. This whole call took 1/2 hour. Bella, in this case may be short for bellicose. read more