An appalling experience.
I purchased a professional job application and personal statement writing package from CVKnowhow. Before doing so I contacted the company to verify that they had experience of writing applications for individuals within my profession (Teaching.)
What I received was of exceptionally poor quality. It had the following problems:
The same paragraph appeared more than once within the personal statement; There was complete ommision of my job history from the application form; Incorrect information was provided in the application form; There were multiple formatting, spelling and grammatical errors, it seemed to have been written with a lack of awareness of the skills required within my industry. In short, it was abysmal.
I emailed CVKnowhow (using every contact email address I had for the company) to ask them to fix the problems or to send a refund, but I received no reply, I have since emailed 2 more times and I still haven't recieved a reply. When I later tried to contact them by the customer complaints email address listed on the website, I found that the email address was not functional. An appalling experience, not at all what I would expect from a professional writing company and I certainly wouldn't recommend them to others.
I have since reported them to Action Fraud, a division of the UK police which deals with internet crime, on the grounds that the product they provided was not as described and was of very poor quality. I would encourage anyone else experiencing problems with this company to do the same. read more