Had my hair done by Lucky. The blowout itself was fine, but she was incredibly rude. Pushes my…read moreappointment back 2 hours the day of, then proceeded to lay into me about a booking error about the type of blowout I booked for my hair length . I apologized again and again and told her it was a technical error, and she keeps repeating her frustration at me, while she's laying into me, she uses severe heat and pulls at my roots. She also criticized my hair itself. While I understand that she may have been frustrated, this did not warrant such unnecessary behavior, was a very unpleasant experience.

I am beyond disappointed with this place. I work seven days a week, so when I book an appointment,…read moreit's a big deal for me to fit it into my schedule. This salon clearly does not care about that. First off, no one ever answers the phone. There is no way to get a hold of the owner, and communication is non-existent. My stylist, Lucky, already canceled on me in December for a funeral, which I understood. But then in January, I rescheduled for a Wednesday, and a day later, I saw my appointment was changed in the system without anyone even telling me. When I finally got a hold of her, she said she was "on a movie set." I had specifically picked "Any Staff" when I booked so that I wouldn't have to deal with one person's schedule, so why was I being told I couldn't be seen? If you're busy on a movie set, you shouldn't be taking bookings from the public. When she finally "fitted me in" at 7 PM, the whole thing was half-assed and rushed. I didn't even get to pick my own glaze color; she just did whatever. I told her I was happy to finally get my split ends under control, and she just dismissed me and said, "everyone has split ends." I go to a salon for the experience and to feel seen, but I felt like I was just a nuisance she was trying to hurry up and finish. To make it even worse, my partner's appointment was also canceled last minute because the other stylist didn't have a babysitter. It's just constant excuses here. Then, when it was finally time to go, Lucky didn't even seem to know how to collect the payment. It was so disorganized and awkward. I still gave a 15% tip because I'm a responsible person and I value labor, but honestly, I feel like I was bamboozled. I could have stayed home and done the glaze and the cut myself for way less money and zero headache. I'm done with professional salons if this is how they treat people. I won't be back.

I LOVE this place but most of all I love Jamie!!!! She is a sooo good at what she does!! I have…read morenever left there unhappy! It is a little on the expensive side but I am willing to pay the Extra for the outcome I get from JaMie! Not only is she excellent at her job but she's got a great personality! The salon is very cozy and cute. They have wine, water or coffee while they make you beautiful! I won't go Anywhere else!

Rachel did a fantastic job with my hair. She listened to what I wanted for color, highlights and a…read morecut and got it spot on. My hair is usually very difficult to manage but she made it look great, did it in a good amount of time and at a reasonable price. I highly recommend.

Very friendly and professional hair services! Carol is very personable and gives great hair styling…read moreand coloring services.

When I searched for a hair stylist for my wedding, I had no idea that I would meet such an amazing…read moreperson and artist. Steph went above and beyond to make me look and feel beautiful on both of my wedding days, my small COVID wedding and my large dream reception. Steph listens and has amazing intuition for styles (for some of my less decisive bridesmaids), and added extra pizazz to make sure every woman felt and looked incredible. Her prices and travel fees are extremely reasonable, and her artistry is unmatched. Save yourself the time and give Steph a shout so you feel as beautiful as I did on my special day(s)!

From the owner: The Elevated Studios is a luxury beauty and photography collective based in Syracuse, NY — designed…read morefor modern brides, bold women, and unforgettable moments. We specialize in high-end bridal hair and makeup, editorial boudoir photography, and destination wedding content creation. Whether you’re walking down the aisle in Upstate New York or celebrating across the globe, our team delivers elevated glam, timeless imagery, and curated experiences that go far beyond “just hair and makeup.” We bring a calm, luxurious energy to your day — and craft visual stories you’ll relive forever. We offer: • Bridal Hair & Makeup (in-studio + on-site) • Destination Wedding Glam Packages • Bridal Boudoir Photography • The Luxe Soirée Bachelorette Experience • Content Creation for Weddings & Events • Creative Direction & Editorial Shoots Our work is rooted in intention, storytelling, and style. You don’t just look beautiful — you feel it. You live it. Serving Syracuse, NY and destination brides across the U.S.

I have a number of different cowlicks on my head. Its been a pain to try and manage and at various…read morepoints in my life I've just elected to buzz it down to make my life easier. Most of the time, I got a haircut, then within a day or two it looked disheveled again because whoever cut it didn't take the time to fix the issue. Enter Ana. Ana has been the best at being able to tame these in my 40+ years of getting my haircut. I got a cut last week, and everything is still behaving and I can style it as I please. I will keep going here as long as she's around. She's detail oriented, easy to talk to, and we've gone through a few different style tweaks along the way. Everything has turned out how I hoped it would.

Staff was friendly, but I made an appointment and got there early and they only had one person on…read moreand were already behind. I had another appointment later that night and wasn't even able to get my hair done because they weren't timely.

They need to drop the "2 Toe". They concentrate only on doing hair. Probably calling for…read moreappointment is a good idea

been going here for several years. stop wasting your $ at chains like Supercuts, where they are…read morenever sure what to do with your hair? Guys, just had the best haircut this morning! always professional and well done. will cut your hair anyway you like and no long waiting lines. Just make an appt and you will be seen pretty quickly. no better place in Cuse and only 20. to boot. You will become a convert!

I made an appointment and came for a simple haircut. Ashley was my stylist and was so friendly…read more Even though it was my first visit it was very easy to talk to her. As others have noted, the salon itself is lovely. It's on the second floor, with lots of natural light and views of Westcott Street. I came first thing in the morning so finding parking was a breeze, but I think you'll be able to find a spot within a short walk anytime. It looks like they have drinks (including mimosas) available for customers but it was first thing in the morning so I didn't partake. I went for a simple trim with layers, and it took about 1/2 an hour including the wash. The price was as listed, and actually a little lower than comparable salons in the area of the same quality. I don't get my hair cut super often, but I'd definitely come back here!

Stunning Salon - Westcott area…read more I'm so thankful this salon opened up! It's located above Westcott Barbershop. It's absolutely gorgeous, with windows that bring in great natural light, creating an open and welcoming atmosphere. The vibe feels effortlessly cool, almost like stepping into a Lana Del Rey music video - relaxed, stylish, and spacious. Doug, the owner of Wescott Barber, played a huge role in bringing this salon to life, and you can see the craftsmanship in every detail. The attention to design makes it such an enjoyable place to be. Beyond the aesthetics, the experience here is top-notch. Serena is incredibly friendly and welcoming. She made my almost 4-year-old feel so comfortable, and they were having the cutest conversation during our visit. It's such a kid-friendly environment, which is a huge plus for parents. I would recommend this salon to anyone though If you're looking for a salon that delivers both beautiful work and a fantastic atmosphere, this is the place to go! Highly recommend. Ps: Salon entrance is located to the left of Westcott Barbershop. Walk up the narrow staircase to the door to the salon.

Thank you so much to Shakia for literally saving my hair from an awful experience at another salon…read more Shakia was extremely professional and personable, I felt incredibly comfortable around her and did not worry at all when she tied my wefts in. Thank you!!

Beautiful salon in the "Little Italy" area of Syracuse. Owner did a great job restoring the…read moreoriginal ceilings while still making the decor chic and modern. While the look of the salon may tempt you to go inside for a walk in, book your appointment online. The stylists take their time with customers, which is what you want (especially with hair color). Stylists are diversified in their skill and technique and whether you are looking for the latest in hair color, extensions, nails, or a curly hair specialist, you can have it done there . They also sell a lot of the newest hair products that you only really see on instagram and not in stores. I have very curly dark brown hair. I know how important it is to go to a stylist that understands texture and hair health, and they definitely understand here. I have been going to the owner for years and the majority of clients are repeat customers so that should tell you something.