My mother in law brought my daughter in to get her hair cut on Saturday Aug 17, and they both told me the stylist was on her cell phone for most of the hair cut and if she wasn't on the phone she kept walking away to talk to someone in the salon and then would get back onto the phone. She requested her hair to be cut to her shoulders, easy to style style, and thinned because she has extremely thick hair. The stylest did not use thinning scissors, instead just cut chunks out randomly, her hair was extremely uneven. As seen in the oict4 where the red aarow is pointing, there was 1 chunk and only 1 of hair that was super short and there was no way to hide it. I called the salon on Monday since I was out of town until Sunday afternoon, was told the owner was not available and to call back Tuesday. Called back Tuesday, was told I'd get a call back that day. Wednesday morning rolls around and the owner called me, I explained everything that happened and told her we had to cut it because I was not sending her to school with her hair looking like that. All I got was a "That's not normal for us" did not offer for me to bring her in to fix it, a refund or anything. We will not be back here and when a new military spouse is looking for a place to go I will be telling them not to go here read more