I have been a patient at this facility for about a year now. I can't speak highly enough about the…read morestaff, Ally, Shani Gauvin, Betty Yu, Michelle. I have been in some form of therapy for 15 years and the level of care, I receive here is truly unmatched. Not just psychiatric care but the staff ACTUALLY cares. My short time that I have been fortunate enough to be a patient here has been absolutely life changing. I will under no circumstance go elsewhere for treatment. I don't dread seeing my doctor here, the staff is incredibly warm and welcoming. I have recommended this facility to several people I know and will continue to do so. Thank you guys for all you do!!!!!!

From the owner: Providing Comprehensive Behavioral Health and Substance Abuse Servicesread more

Worst place, pill pushers and lazy therapists. The only good thing I can say are there…read morereceptionists are very patient and empathetic. That's it

NEVER GO HERE! EVER!!! I had been going here for years and…read moreseeing a clinician who retired recently. My first issue is that you never get a human being on the phone and making appointments was impossible. Nobody answers the phones or gets back to you. When you try to make another appointment and you're there at 7 AM, nobody is available to make a follow up for you. Second issue: If you have a copay, hold onto every sing receipt you get for at least a year or longer. Why? Because they will try to bill you over and over again for copays you paid for months later. If you paid cash and didn't hold onto your receipt for months, they will continue to bill you. I had a clinician that retired and when when left, I wasn't informed and I tried to get an appointment with another person in the practice they said they can't take me because I'm a new patient even though I have been with the practice for years. I can't get help with my scripts and nobody will answer phones or help you and guide you to get the care you need. If yo are about yourself, don't go here. They were also under investigation for some sort of fraud. Do your research. They suck.

This is horrible service. My daughter has tried multiple times to request a refill and NO ONE has…read morereturned her call. I decided to intervene only to find out that they didn't even have a record of this specific medication in her records! She's been seeing this person for years?? This medication is incredibly important and she cannot get a refill and it's next to impossible to get anyone on the phone. Where is her doctor? Did he drop off the face of the earth?? To say I am frustrated is beyond how I'm feeling right now.

Agonizing phone customer service, and I'm suspect if this is even a legitimate practice. Besides…read moretrying to sort through the heavy Indian accent and the fast-paced relentless speech, they have yet to answer any questions, they've gotten my information incorrect, they talk over me when I'm trying to ask for specifics. This is the most frustrating and horrific telephone service. I don't even know if they have scheduled my appointment or not. My patience is shot. I have been understanding of the language barrier I have asked them to slowly repeat things, I have tried to explain to them my questions. This doesn't help the process of getting psychiatric help at all. And now I'm afraid that I'm going to have to try to find a different business to get help from.

Kimberly has changed my life! I'm so glad I was recommended by a friend to go to her practice. She…read morewas kind, patient, and genuinely cares!! You can tell that she has a true passion for her work. I always look forward to my next appointment!!

From the owner: Kimberley Arcara is a Psychiatric Nurse Practitioner specializing in the treatment of…read moredepression, anxiety, PTSD, and other psychiatric illnesses.

Vision will not honor the discount program they are listed for. Suck you in to order glasses but…read morethen informs they don't honor the discount program

I received a mystery bill of $426.17 for services performed at St. Vincent's hospital by a Reliant…read moredoctor. there was literally nothing explaining what this payment was for. It indicated that it was for a surgical procedure. But I never had surgery. If this procedure were performed at my local Reliant office, I would not have a $250.00 co-pay. AND THIS WAS NEVER EXPLAINED TO ME BEFORE THE VISIT. Otherwise, the visit would have been covered by my insurance. Or at least be much less than the $426 I was billed. I called to get more information and to ask for assistance as with winter being here, $426 could purchase nearly 100 gallons of heating oil. No such luck. I was forced into maxing out my card in order to pay $375 of the $426 I owed. Even though this means that I won't be able to adequately heat my home this season. They happily took what I have left in my account leaving $2.77 and offered nothing but to extend the payment period. If I don't have the money now, I won't have it later either. Now I need to call my oil supplier and have them stop automatic delivery as I have no way to pay for it. I think it ironic that a hospital named after a Christian saint is more interested in bill collection than those who must choose between a life necessity and keeping bill collectors at bay. I wonder if the hospital would allow me to sleep in their atrium.

This guy was literally the rudest most condescending person I've ever spoken to. I asked if they…read morehad openings for psychiatry and his response was "that depends on what your issue is, if you can pay and how we work together." I was horrified by this interaction. Does he not realize the difficulty it takes for someone to call about psychiatry or therapy? Being rude in the first 15 seconds of the phone call is certainly not helpful. If I could give zero stars I would. Clearly I will not be going there.

This place is nothing but a scam they are extremely rude and do not care about their patients. It…read moreis all about getting you stuck taking a daily medication that doesn't help so the can have financial gain.this place is a complete waste of ti.e and effort

Extremely negligent and careless staff and doctors , I scheduled an appointment and s spent all the…read moretime getting there and hour doing it all, and find out that the appointment was actually over the phone the whole time. no one told me and it was not an email and it was not anywhere and it was not in messages either , documenting things they are horrible at besides documenting a bunch of mental illnesses they love to do that . Waste my whole time . Ask $1,500 questions before you hang up the phone because then you'll be sure that everything is all set set and you won't have to completely waste your time maybe, all they care about is money and they just act like a good doctor like many psych doctors what a big b******* game.