Derek is a really good guy. Our prices just did not align and yet Derek was very understanding &…read moreprofessional. Might use in the future.

I had a great experience with Derek and A Local Landscaper LLC (which is what the company is…read morecalled). They were very responsive, came out quickly for an estimate, did a great job at a fair price. I definitely recommend the company.

I had one of the worst customer service experiences I've ever had at this store. I asked an…read moreemployee for help finding an item and was given unclear instructions. When I politely went back to ask another employee for help, he simply pointed toward an aisle and turned his back on me. When I mentioned that the service wasn't very helpful, the situation got worse and I was treated very disrespectfully and asked to leave the store. As a customer who was simply trying to find an item, this was very disappointing. I hope management takes customer service more seriously and reminds employees to treat customers with basic respect.

I'd appreciate it if they could stop being sexist. As a woman, on 2 occasions I haven't been helped…read moreproperly and it's obvious it's because I'm a woman. The first time the old man who's the main floor guy who works there during the week upon asking him to help me find a particular nut that I had with me asked "where's my husband and why can't he being dong this for me" and the second today was admit they didn't have the bolt I needed. When I asked to be shown the bolts and the door hinges (bc I needed a particular pivot for a door) which again I had one. After being directed there I easily found it. When I asked him if it was the same bolt, he said "yes" . It's disappointing that I can't go in to my local hardware store to find simple items and that Ace hardware supports this culture!

I hired Robert and his crew to remove a huge, ugly tree that has been an eyesore in my backyard for…read moreYEARS! In addition, I wanted him to trim my large, full calophyllum tree so it wouldn't tower over my screened patio and roof any longer. Robert and his crew were very professional and did a wonderful job with my requests. They tidied up the yard once finished, and didn't leave till they were assured they had a happy customer. And I was! I highly recommend them! I'd like to say, too, that I was impressed by how quickly he provided an estimate for the job- the same day!!! I called a few other companies and they took a few days to even return my call. One fellow never bothered to follow up at all. That being said, Robert shone in that department, as well.

I had a great experience dealing with Robert, his crew and his booking agent/ wife! All were…read moreextremely friendly, professional & accommodating! Great job done on my trees! Would use him anytime & every time for my trees! Laura in hollywood

Short version: 84 Lumber does not value customer's time. It is very complicated to pay them. Paying…read moreshould take me 10 seconds, not 1H Long version: There is no online payment option and they won't take payment over the phone. The only option is to email a PDF form with a picture of your credit card and ID which is, not only super annoying, but absolutely not safe. You don't want this type of info circulating around, identity theft is no joke. So I decided to drive to the store to pay, which with traffic took me forever. When I got to the store, I had to wait 20+ minutes because the updated estimate that the sales person sent me earlier was not showing up on their system. The sales person was not available. So we had to wait for him. Making a payment should be easy, we are in 2026 :-) I'd even be happy to pay a convenience fee to get an online payment option. Also to be clear. The sales person was very nice and professional. Not blaming the people here, blaming the process and management of 84 Lumber.

Great selection of wood, especially in longer lengths. Good quality with fair prices. Easy to load…read more& go. Staff was helpful in selection process from DIYers or Professor Carpenters.