They were very responsive and when we understood that the work we needed was not the type that JC…read moreLilly covered, they referred us to several other companies that might be able to assist us with what we needed done. The referral was great to work with as well. This says a lot to me about how they run their business overall and I will definitely reach out to them in the future.

This company came out to do a job on my NEIGHBORS home, they left a mess I had nails all over my…read moredrive way and garbage was blowing all over our street from them, I picked most everything up, but just wanted to ask if they could run a magnet through my rocks ( yes we do occasionally drive on them) I reached out to Silva 4 times before I was contacted back. She was pleasant at first then called me back and told me her worker said he was told by the gentleman here that they did not have to worry about there mess he would take care of it, he didn't want them on his property... 1st off there was no man here ( no one was home at all...) 2nd one of the guys was already on the property picking up the big pieces of trash they let go. She said well he did run his magnet over your driveway, There's NO possible way he did with all the nails that were left and we also have 3 cameras that face our driveway 1 points straight down it one across it and the other the front and the only time it picked anyone up was when he was here picking up the big mess! She did tell me they would be here the next morning between 7-8 am I am still waiting for them but when I called her to ask if there was an eta she blew up on me, was Cussing me out and Hung up on me, Again this was all caught on camera, when I told her I am leaving a review. I have been NOTHING but nice and understanding of them... THIS IS NOT EVEN A COMPANY THAT WAS DOING ANY WORK FOR US BUT A NEIGHBOR!!

Consultant Bryan Witt was very rude and not knowledgeable about the store products. I explained to…read morehim that I was interested in purchasing a front entry door for a three flat building. He informed me that I needed a commercial door, when I asked did he have a display door, I was taken to the back door of their building to view a commercial door. I immediately informed him again, that I was looking for a front entry door. He walked me back to the front and preceded to search for the store catalog. When Bryan found the book he slung it across the table at me. The service was terrible, he repeatedly told me that the door I wanted would cost around $5000 on up. I made him aware that the price didn't matter I was interested in a quality door for my building. The service was just rude and disrespectful. Thanks Bryan for your poor customer service, I will take my business elswhere.

In 2018, had both a whole new door and window assembly and a coordinating storm door which was…read moreinstalled with care and precision. The quality is very good.

It was bit frustrating to work with this company. I would not recommend them if you're doing a…read moresmall job. I just needed to replace one window and their price range was in the middle from 4 different quotes so not expensive but not cheap either. The guy promised to do it in 2-3 weeks time but ended up over 5 weeks time. I had to keep texting them to get any info about when they would come. The actual guys who replaced it were wonderful people.

we have only had our windows for a week and are very happy with how they turned out. The whole…read moreprocess was an excellent experience from the ordering, to installation and then follow up visit by Lukas. He was very patient with us, the crew was fast and clean. The price was half of the other guys. I highly recommend.

When I first realized i needed to replace our french doors leading out to our backyard I had no…read moreidea how expensive they would be. I had a little bit of sticker shock from the first quote so decided this would be worth getting multiple quotes on. And Home Build was one of them due to their stellar Yelp reviews. I called them and they were able to send Oscar out right away. They told me to save 60 -90 min for the consultation, which seemed like a lot of time considering every other company just needed 5-10 min of my time. However, i was willing to invest the time for the right doors and right price. Oscar and i met for over an hour. He was super friendly and knowledgeable about all my door options. He brought along a presentation (via his ipad), as well as materials so we got it all done within that hour. The other companies took a lot less, but resulted in a few trips to my house and lots of back and forth via email. I honestly probably prefer the latter since less time all at once. In the end I went with a different company due to price, but thought this company offered a good product at competitive pricing so would be worth looking into them.

Everything was great. I tried getting a quote from Anderson and they didn't show, Next was twice…read morethe price, and Home Build was professional and everything was great.

Very happy with the service today to address some minor issues I was having with windows I had…read moreinstalled in 2022. Jason was friendly, respectful, courteous and professional. He made sure my concerns were addressed. Thank you for the time you took.

Excel did an excellent job with our master bath shower remodel! Alex was very helpful in picking…read moreout the necessities to make our shower complete. Thank you again for doing a wonderful job! JoAnn and Mike Kraft Frankfort, IL

I had windows installed 2 years ago and they are holding up very well. He also noticed the other…read morecompany who installed my gutters did not caulk underneath! He also took care of that for me at a very reasonable price, and they are also holding up very well.

Needed to have 12 windows replaced and called Dudek Exterior. They came out and gave me a fair…read moreprice for the replacement windows. Explained how he would install the windows. Day he came for installation they covered and placed tarps everywhere they were working. Windows are so much better than windows that we had before. Would recommend them to anyone in need of good honest and reliable service.

From start to finish, this was a great experience. Rob did an awesome job of helping me select…read morethe windows! Although there was miscommunication about 1 type of window, Rob was professional and made it right. That's the true test of customer service and professionalism. They are beautiful! The installers were on time, efficient, and courteous. Highly recommend!

There aren't enough stars in the sky to give to Welsh Windows! After my window installation, water…read morestarted coming in. I immediately blamed Welsh Windows, said unkind things to Rob, and placed full blame on the company for what was happening. Rob took every phone call and text message I sent and answered every one of them. If I had to leave a voicemail, he called back even after the company was closed, and he was at home resting. Rob took more than a phone call and text message. He took every angry word from me. He listened to me cry out of anger and feeling helpless. Every unkind action, Rob took it. He spoke to me respectfully in every conversation. Not only is he an amazing human being, but he is a true representation of a company that cares about their customers. I have to mention sweet Jenny. She also was very patient and kind to me when I became very upset. Her communication was top-notch. Rob, I truly cannot thank you enough. If you want a company and people who care about their customers and their homes, Welsh Windows is it!

After posting a very good review, I found some photos from before and after that I thought would be…read morehelpful. Our original beige gutters leaked at every joint and had openings and gaps. Our new brown gutters do not leak at all. Now everything is tight and straight, as it should be.

We put a new roof on our house in 2020 after getting a quote from Style Exterior we decided to go…read morewith a cheeper bid. After the work was done I started finding issues. The first was that one of our gutters was pitched the wrong way and would hold water. Second there was a boot for our electric that was never secured properly. Lastly, fast forward to 2024, Ifound that both stacks for our plumbing had failed seals around the roof line. This led to water leaking into a newly remodeled bathroom. I called Brian at Style Exteriors and although we hadn't gone with their company originally he was more than happy to address all my concerns without hesitation. So glad that I could get a response and resolution and I know that going forward I will be only using their services from here on out. Thanks for all your help Brian.

Very quick respon and done professionally. I would be happy to do busniess with them again.read more

Called to try to get a quote and was told it was $100 for someone to come look at my windows - no…read morework being done. I work in the construction industry and asked why as that's fairly rare. The person I spoke to was incredibly rude when they could have just kindly explained why. Interesting business model.

They just installed 8 new Marvin windows and they look great! They were very careful with our…read morefloors and with preventing dust from getting on everything. True professionals in every way and I will hire them again if I need new windows.

This is a really reputable place. I have an old Chicago house that's probably about 110 years old…read more I used Chicago Window & Door Solutions to replace wood windows from the 1960s that had stopped working and several vinyl windows (8 years old) that had started to fall apart. I was really mad about the vinyl windows because the former owner had installed them pretty new, but they literally were about to fall out of the wall. We had to lock them to keep them in place. The previous owner had the original windows replaced, but the installer of the vinyl windows did not insulate around the frame and cold air kept leaking in. The wood windows would rattle on a windy day. I found out about Chicago Window & Door Solutions through a recommendation from another contractor who was repairing my original wood windows - he said he wouldn't work with anyone else - so that tells you something! Sue & Greg came out to meet with us, took measurements and talked about our options. They install Marvin windows. Know that they aren't the cheapest option. For that you can go anywhere, but know in about 8 years, you're going to be replacing them. But I found that they listened to what we were looking for - which for me was energy efficiency as a top priority. I liked that there was the chance to get a wooden interior on the windows. It allowed us to match the stain on sill and border opening - so now these windows look like they belong and do not look like replacements. We opted to stain the windows ourselves and they gave suggestions of how to do it. More importantly, they came out twice (next day!) when we had questions/concerns. Justin came to do the install and he removed and installed six windows and fixed a sill in a day and a half - plus he cleaned up after himself! If you've ever had workmen come into your house, you know what a mess they can leave. I am really happy with the new windows. They are beautiful, they are much more energy efficient than what I had and really block out the noise. I live on a two-way street in Chicago & they have made the house much quieter than the windows I had before.