1. Custom Trucks

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Huntsville, AL

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Custom Trucks

5.0 (2 reviews)
Open • 8:00 am - 5:00 pm

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5 years ago

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Woody Anderson Ford - Thank you Brian Cantley@woodyanderson Ford

Woody Anderson Ford

(105 reviews)

Stephanie and Daryl are absolutely amazing. Worked with me on my used car purchase and getting some…read morethings afterwards. Extremely personable and genuinely caring people. Next time I buy a ford it will be from them.

I would not recommend this quick lane to anyone and I will not be coming back here again…read more I took my vehicle there for a warranty covered-rear camera replacement and when they replaced the camera, they accidentally left the wire to the liftgate unplugged. When I realized it wasn't working the next day, I called them and told them I thought they forgot to plug it back in. They told me to bring it back in. When I brought it back in, they told me that they checked and it was not a loose wire, but that it was caused by my battery being at 30%. They told me that it was just a total coincidence that the only thing affected by the battery was the button closest to where they had replaced the camera the day before. They told me that they tried out a new battery and the button worked fine with it, and told me the only way to get the back button to work would be to buy a $270 battery and get the "system reset". They assured me that was the issue. When I went to pick it up I told the manager, Karina, this and she thought it sounded odd. She then took the car and checked it herself and brought me my keys back telling me that it was indeed a loose wire and that the information her technicians told me was completely false. They had lied to me in order to try and sell me something I didn't need. She thankfully was very apologetic and even took my car through the car wash. I was very impressed with how she handled the situation and made it right. However, I am still disgusted at the fact that the technicians or the person over my case deliberately lied to me to try and make money. I do not know if it was the technicians or the person over my case who fabricated the story, but it was extremely unprofessional and wrong. People bring their vehicles here and trust the mechanics, to take advantage of people's trust is highly unethical and ruins the reputations of mechanics everywhere.

Firestone Complete Auto Care

Firestone Complete Auto Care

(23 reviews)

This was my third experience going to this Firestone and it has the best quality and customer…read moreservice I have seen since I have been here. I was hesitant with taking a high end SUV and vehicle to Firestone since we are near major dealers. The staff advisors always address me by my name due to my scheduled appointment upon arrival. Never had an issue with the maintenance of my vehicle and they will call you when it's time to pick up your vehicle. Everyone is very knowledgeable about the maintenance and don't let a female fool you because she knows her stuff about vehicle maintenance as well. If you are relocating here to the Redstone Arsenal area and worried about maintenance about your vehicle and don't want to spend dealer price, I recommend this Firestone. I know on post is usually overbooked and I am glad to have my vehicles serviced here. I am glad that I received the lifetime tire alignment and they always recommend when getting an oil change to rotate the tires to get maximum use of your tires. Overall, I recommend this Firestone to any military member and you will receive a discount as well. WB

Customer service was HORRIBLE at the location on Old Monrovia Road in Huntsville, AL!!…read more I called this morning and made an appointment with Josh. I guess Josh failed to lock It in the system. Well, when I got there, the older guy at the front desk (guess Josh had left for the day) was rude like. "Are sure are you are in you a the right place??" I told him, "Yes, I have been doing to this location for years." So he says, who did you talk to? Josh? I said yes. He went on to say all he had to do was go the next step and lock it in. You don't have an appointment. But he did fix it and wanted to work me in. I just left because I was done with his rudeness and smart comments. I have been going to this location since 2009~ NEVER AGAIN!! If I could give him a zero star, I would!'

Custom Trucks - autopartssupplies - Updated November 2026

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