I gone to the O'Reilly's store on Sparkman Dr in Huntsville AL and have been sold a 1 year battery…read moreevery time. Now the battery only lasts for 1 year. Outrageous service for an auto parts store.

My roommate and I came to this auto part store this evening because we thought my cars starter was…read morebad; since the car was sometimes refusing to start since I left work Thursday afternoon. When my roommate went to work on my car this morning, my car refused to start. We originally went to AutoZone to get the battery tested and their machine was down. Luckily O'Reilly's was across the street. Jakori was able to help us and he quickly found out the problem was the battery, not the starter. So he was able to find us a battery for my car. Thank you jakroi and the manager for helping me fix my car; even if it was a simple fix.

I had 3 children in college, Autozone helped me keep vehicle repairs down…read more I use them for any battery needs. They will install battery for free. Great prices and good diagnostics.

My car battery was having issues and I went to the closest autozone and they took great care of me…read more Sometimes I hate going into car places because I don't know if they are telling me the correct thing since I'm a woman , and I really appreciate how the attendant took the time to explain everything that was going on. Next time your needing service check them out.

This place is really good for trucks and they have competitive prices! They spray the line-x on my…read moretruck really quick and it looks awesome like it was made on the factory! Thank you!!

Started at Quicklane and Brendon checked me in for service. My wife and daughter were with me and…read morethe plan was to possibly purchase a vehicle for our daughter. Brandy was attentive to making me welcome in the showroom and contacted Ray Johnson who I have had extended warranty purchase sale. He suggested Norvie as my sales consultant who did a yoeman job showing me the available inventory of both new and used vehicles. My daughter and husband had recently purchased a vehicle and Melanie was their sales representative and even after Norvie had invested several hours of his time Melanie was contacted and became our rep. Melanie completed the the purchase of a vehicle and Ray took care of the paperwork. The entire process took several hours of everyones time and energy and all the Woody Anderson's personnel deserve a 5 star rating. Cathy Anderson has assembled a great team. I bought my first new Ford vehicle in 1959 and this is somewhere near number 18.

I would not recommend this quick lane to anyone and I will not be coming back here again…read more I took my vehicle there for a warranty covered-rear camera replacement and when they replaced the camera, they accidentally left the wire to the liftgate unplugged. When I realized it wasn't working the next day, I called them and told them I thought they forgot to plug it back in. They told me to bring it back in. When I brought it back in, they told me that they checked and it was not a loose wire, but that it was caused by my battery being at 30%. They told me that it was just a total coincidence that the only thing affected by the battery was the button closest to where they had replaced the camera the day before. They told me that they tried out a new battery and the button worked fine with it, and told me the only way to get the back button to work would be to buy a $270 battery and get the "system reset". They assured me that was the issue. When I went to pick it up I told the manager, Karina, this and she thought it sounded odd. She then took the car and checked it herself and brought me my keys back telling me that it was indeed a loose wire and that the information her technicians told me was completely false. They had lied to me in order to try and sell me something I didn't need. She thankfully was very apologetic and even took my car through the car wash. I was very impressed with how she handled the situation and made it right. However, I am still disgusted at the fact that the technicians or the person over my case deliberately lied to me to try and make money. I do not know if it was the technicians or the person over my case who fabricated the story, but it was extremely unprofessional and wrong. People bring their vehicles here and trust the mechanics, to take advantage of people's trust is highly unethical and ruins the reputations of mechanics everywhere.

I have used this location, as well as the Madison location, multiple time. The staff is…read moreknowledgeable and very helpful.

No greets when you walk in, they make you find what you need on your own! He didn't even offer to…read morehelp one single bit! They do not care about coupons. Even if it's for only 10% off! They do not honor them unlike Advance Auto Parts. Avoid this auto parts store!

This was my third experience going to this Firestone and it has the best quality and customer…read moreservice I have seen since I have been here. I was hesitant with taking a high end SUV and vehicle to Firestone since we are near major dealers. The staff advisors always address me by my name due to my scheduled appointment upon arrival. Never had an issue with the maintenance of my vehicle and they will call you when it's time to pick up your vehicle. Everyone is very knowledgeable about the maintenance and don't let a female fool you because she knows her stuff about vehicle maintenance as well. If you are relocating here to the Redstone Arsenal area and worried about maintenance about your vehicle and don't want to spend dealer price, I recommend this Firestone. I know on post is usually overbooked and I am glad to have my vehicles serviced here. I am glad that I received the lifetime tire alignment and they always recommend when getting an oil change to rotate the tires to get maximum use of your tires. Overall, I recommend this Firestone to any military member and you will receive a discount as well. WB

Customer service was HORRIBLE at the location on Old Monrovia Road in Huntsville, AL!!…read more I called this morning and made an appointment with Josh. I guess Josh failed to lock It in the system. Well, when I got there, the older guy at the front desk (guess Josh had left for the day) was rude like. "Are sure are you are in you a the right place??" I told him, "Yes, I have been doing to this location for years." So he says, who did you talk to? Josh? I said yes. He went on to say all he had to do was go the next step and lock it in. You don't have an appointment. But he did fix it and wanted to work me in. I just left because I was done with his rudeness and smart comments. I have been going to this location since 2009~ NEVER AGAIN!! If I could give him a zero star, I would!'