Custom Systems

1.0 (1 review)

Home Theatre Installation, Security Systems, Home Automation

Open • 8:00 am - 5:00 pm

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Whitley

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1

0

8 months ago

What is the point of having a phone number if no one answers? Why does every call go straight to voicemail? Terrible business! Panel not working and no one is answering. read more

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More info about Custom Systems

Opelika, AL 36804
Directions
(334) 610-3300
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Does Custom Systems take credit cards?

Yes, Custom Systems takes credit cards.

From the Business

Specialties

Local, veteran-owned, home automation, electronic security, home theater, and video surveillance company. HONEST, affordable and reliable. Fully licensed and insured in Alabama and Georgia.

History

Established in 2007.

Serving area homeowners and builder with total-home satisfaction since 2007.

Meet the Manager: Steve B.

Manager, founder and president of CSI. 25+ years in industrial, commercial and residential electronics maintenance management. US Army/Desert Storm veteran owned. Honest, affordable and reliable!

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Vivint

(1 review)

This company sent a door to door salesman to my doorstep despite the fact our HOA doesn't allow…read moresoliciting it is well posted. He was very rude and wouldn't answer my questions when I opened the door and asked "what are you here for today? Do you have an appt?" He only kept asking to speak to homeowner. This arrogant attitude really irritated me. Had he just said "hi! I am selling vivant security systems" right off the bat it would have helped a lot and I would have politely said no thanks. But to be questioned by you when YOU are on MY DOORSTEP is ridiculous. So I have no choice but to believe this company is gross and has zero ability to understand clients.

From the owner: Vivint brings peace of mind with reliable smart home security, effortless home management, and 24/7…read moresupport from real people. We keep you connected and secure, and we simplify your life--every moment, every day.

ADS Security

(2 reviews)

ADS installed our security system. Their service tech, Skylar, did an excellent job checking the…read moresystem to see that is was working properly. He spent time going over the system and how to operate the features. I highly recommend them.

From beginning to end, I have had the best experience with ADS! Ritchey, our rep, has been…read morepersonable and knowledgeable, and I felt a lot of confidence that he was being real with me-not selling me anything I don't want or need. The installation was quick and very professional, and they did a fantastic job teaching us how to use our system. I can't say enough how much I appreciate Ritchey and the team at ADS!!

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Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

2 reviews that are not currently recommended

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Steve B.

0

2

6

9 years ago

The correct office number for CSI is (334)610-3300 or (844)505-6959 Toll Free. Email address is info@custom-systems.co Fully licensed and insured in Alabama and Georgia. Veteran owned, HONEST, professional and prompt. Alabama license 1181 Georgia license LVU406037 read more

Kent L.

0

1

0

9 years ago

Steve is an experienced technician who is committed to doing whatever it takes to make things work. He installed our surround sound system and figured out how to make all the various components work together. Truly first class. read more

Custom Systems - hometheatreinstallation - Updated September 2026

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Very prompt to calls and text messages. Willing to work around our busy schedule. Reasonable and…read moredependable. Thank you for your attention to our request.

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I called at 9 AM. They promptly returned my call and scheduled for noon. They called when they…read morewere in route and showed up right on time. Quickly fixed my AC with no BS. Professionals. Would definitely call them next time.

Sams Electric

3.5

(4 reviews)

A week ago I scheduled an appointment with this company for 9 am today. No one showed up, and they…read moreignored my texts and calls for 2 hours. I had someone else call them from a different number and they picked up right away, and when asked why they didn't show up to the 9am appointment they hung up on her. Immediately following this, they called me and tried saying that the crew did come out. I reiterated that I was here the whole time and no one came. The lady on the phone then tried saying someone else was supposed to come out and they thought it was tomorrow. When I asked why they ignored my calls and texts for 2 hours and immediately answered someone else's phone call, she tried saying that she's been on hold with Georgia Power for 2 hours trying to do a stop service request. First of all, yes Georgia Power is a pain in the ass. But they don't keep you on hold for two hours. And if you were in fact on hold and couldn't answer calls and texts, how were you able to answer someone else's call immediately? This was not at all a match to their 4.7 Star reviews. I was really looking forward to getting this done with a seemingly reputable company, and I've been left extremely disappointed and a week behind schedule.

Great service. We have had no issues. Service was quick and painless! 10/10 would highly recommend…read moreSams Electric.

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I had a Hall's team member quote a job for our house. I acknowledged, signed, and returned the…read morequote on the very next business day. Unfortunately, there has been no follow up from Hall's to schedule the job. I followed up with a phone call earlier this week. Again, there was no answer and no returned call. The initial quote was signed a week ago. Now, I will need to find another company that can deliver on their commitments.

Halls took down 3 trees and stumps for me and ground the roots. I was very pleased with their…read moreservice. Very professional and they cleaned up the site well. Having an arborist on staff was also very helpful. Contacted 3 companies for estimates. I expected Halls to be the highest because they are so well known for the quality of their services but, in fact, Halls was the lowest bid.

Strickland Electric

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(7 reviews)

I liked it Strickland worked ethic they're very prompt very thorough and the price was very…read morereasonable and I was very thankful

I have had them do quite a lot of electrical work over the years at my house in Columbus. They,…read moreespecially Don Strickland has been a life saver when I called him about problems at my house that I had bought for retirement and had not moved into yet, was only there on vacation. He came promptly, fixed problems, offered valuable advice for the future when I move there, and charged very reasonable prices! I trust and can relate to him like my older brother. I will not use any other electric service.

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It is so refreshing to come across a business that is ethical, cares about doing a good. Their…read morecleanings are always fantastic, and their staff is top-notch. This is a company that cares and you can tell. I've referred numerous people to My Amazing Maid -- all reports have been stellar. Highly recommend!

I had a wonderful experience with this service. The ladies who cleaned my home were punctual (even…read morea little early) and very friendly. They did an incredible job. From dusting to mopping to the kitchen and bathroom, I couldn't be more pleased. I'll definitely be booking them again.

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2 reviews that are not currently recommended

Custom Systems - hometheatreinstallation - Updated September 2026

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Custom Systems

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2 Custom Systems reviews that are not currently recommended

Why does Yelp recommend reviews?

2 reviews that are not currently recommended

Custom Systems - hometheatreinstallation - Updated September 2026

Browse Nearby

People found Custom Systems by searching for…

Related Searches in Opelika, AL

Trending Searches in Opelika, AL

Related Cost Guides

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People who viewed Custom Systems also viewed

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My Amazing Maid