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    Custom Structures Direct

    5.0 (1 review)
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    H&H Truck and Outdoor - Pelham

    H&H Truck and Outdoor - Pelham

    (13 reviews)

    My storage building has leaked ever since I purchased it. This is not a new issue and not a…read moreone‑time problem. The company has been out three separate times to fix the leak, and it still leaks. Water continues to come in, especially around the door area. I currently have to keep a towel placed under the door just to stop the water from running across the floor and ruining the inside of the building. This is unacceptable for a storage building that is supposed to protect what's stored inside. After multiple service visits with no permanent solution, it's clear the issue is either poor construction or improper installation. I should not have to rely on towels to manage water intrusion in a building that was purchased new. I am very disappointed with the quality and the lack of a real fix. Based on my experience, I would not recommend H&H to anyone looking for a reliable, weather‑tight storage building.

    When I first left a review, I was ecstatic that the business was willing to right their wrong. They…read morehad caused an issue, but I appreciated that they seemed to take responsibility--so much so that I left a 5-star review while they were in the process of fixing it. Now, 5,000 miles later, I've come to find out that they only halfway fixed the problem. They replaced the front left tire but failed to recalibrate the rest, which means the root issue wasn't addressed properly. The faulty weight placement on the inside of the tire was hitting the brake caliper on every rotation--a serious oversight. Do things right the first time. Owning up to a mistake is one thing, but following through and fixing it completely is what really matters.

    Custom Structures Direct - shedsandoutdoorstorage - Updated May 2026

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